Exam 1 Flashcards
4 functions of Management
Planning, organizing, leading and controlling
Challenges of Management
Global competition, technology, diversity, societal pressure
Fields that compromise OB
Psychology, Social psychology, anthropology, and sociology
Teleology
Make up of who you are
Actions and Reactions
Catalyst>Making sense>Desire>Reaction
Managerial Roles
Interpersonal, Informational, Decisional
Interpersonal Role
Figurehead, liaison, leader
Informational Role
Monitor, Disseminator, and spokesperson
Decisional Role
Entrepreneur, Disturbance handler, Resource allocator, and negotiator
Reification
treat things as real even if they aren’t, organizations and ideas
Negotiation of Meaning
Reification and Participation
Sapir-Whorf Theory
Language defines thought
Organizational Structure
Defines how jobs are formally divided, grouped, and coordinated
Work specialization
Describes the degree in which activities in an organization is divided
Departmentalization
basis by which jobs are grouped together
Chain of Command
Inbroken chain of authority
Span of control
Number of subordinates that a manager can effectively direct
Centralization/Decentralization
degree in which decision making is concentrated at a singe point in the organization
Formalization
degree to which jobs are standardized
Boundary Spanning
indiv. forming relationships outside their formally assigned groups
Simple Structure
Low departmentalization, wide span of control, centralized authority to one, and little formalization
Bureaucracy
Fomalized, Highly specialized, Centralized, chain of command
Functional structure
Grouped by specialities
Divisional Structure
Groups by product, service, customers, or geographic location
Matrix Structure
Dual line of authority and combines functional and divisional structure
Virtual Structure
Small core organization that outsources major business functions
Team structure
Replaces department with teams
Circular structure
Executives at center spreading their vision outwards in rings
Mechanistic Model
Extensive departmentalism, highly formalized, limited info network and centralization
Organic Model
Low formalization, comprehensive info network, and participative decision making
6 Characteristics of Organizational Culture
Power distance, Individualism/collectivism, Uncertainty of avoidance index, Egalitarian, Performance orientation, Humane orientation
Ethical Climate theory Categories
Instrumental. Caring, Independence, law and code, rules
Culture as a liability
Institutionalization Barrier to change Barriers to Diversity Toxicity and dysfunction Barriers to acquisitions and mergers
Characteristics of spiritual organizations
Benevolence
Strong sense of purpose
Trust and respect
Open mindedness
Issues with SO
Little to no research
Can make employees uncomfy
Objectives have to be compatible to spirituality
