Exam 2: Working with interpreters

Question 1

What are interpreters?

Answer 1

Interpreters work with the spoken word, converting speech from a source language into a target language.

Question 2

What are translators?

Answer 2

Translators work with the written word, converting text from a source language into a target language.

Question 3

Trained medical interpreters can greatly facilitate what?

Answer 3

patient–clinician communication and improve quality of care.

Question 4

The Impact of Medical Interpreter Services on the Quality of Health Care: A Systematic Review
* What are the purpose of the article? (3)

Answer 4

Question 5

What were the results of the article: The Impact of Medical Interpreter Services on the Quality of Health Care: A Systematic Review? (5)

Answer 5

• Interpreter services positively affect preventive screening rates
• Institution of trained interpreter services results in more office visits and prescriptions being written and filled
• LEP patients who either get no interpreter or an ad hoc interpreter have more medical tests, higher test costs, more frequent intravenous hydration, and a higher risk of hospitalization
• Among diabetics, LEP patients who get trained interpreters are more likely than EP patients to get higher quality care
• Controversy persists about

Question 6

What do the findings of the article (The Impact of Medical Interpreter Services on the Quality of Health Care: A Systematic Review) indicate?

Answer 6

These findings indicate that trained interpreters generally result in better health processes, outcomes, and use of services, but additional research in this area is warranted, and greater insight is needed on the effect of interpreter services on visit duration.

Question 7

Trained medical interpreters can provide more than literal paraphrasing: they can serve as what?

Answer 7

as “cultural interpreters” by explaining patient’s illness labels and idioms for the practitioner and translating biomedical concepts and instructions into the patient’s vernacular.

Question 8

• Interpreters should be treated as what?
• Prior to the interaction, the clinician should do what?

Answer 8

• Interpreters should be treated as full members of the health care team.
• Prior to the interaction, the clinician should meet briefly with the interpreter to review the goals for that discussion.

Question 9

PA with interpreters:
* Where should you direct your questions?
* Pace what?
* What should you observe?
* What should allow time for?
* What should you ask the patient?

Answer 9

Question 10

What are the 5 characterisitcs of medical interpreters?

Answer 10

1. Have a strong command of medical vocabulary
2. Have strong interpersonal skills
3. Be respectful of a patient’s privacy
4. Be an extremely good listener
5. Be culturally aware

Question 11

What does AdventistHealth facilities offer what?

Answer 11

facilities offer interpretation/translation services for more than 200 languages—including sign language—to help our patients get the care they need.

Question 12

What does TGH and baycare have for interpreter?

Answer 12

Blue phone

Question 13

What does sarasota memorial hospital for interpreter

Answer 13

Video interpreting (stratus is the company)

Question 14

What does the HCA hospital system have for interpretation?

Answer 14

• Tablet in ER
• I-mobile device on floors & units->Connects directly to interpretation service