Exam 2 Study Questions 2

Question 1

Organizational Behavior Definition

Answer 1

The study of individual and group behavior in orginizational settings

Question 2

Personality

Answer 2

is the set of stable characteristics that influence a person’s behavior

Question 3

MBTI and its aspects

Answer 3

avorite world (Extraversion orIntroversion), information (Sensing or iNtuition), decisions (Thinking orFeeling), and structure (Judging orPerceiving)

Question 4

Egoism

Answer 4

associated with being self-centered or interested in self-enrichment

Question 5

Core Self-Evaluation

Answer 5

a set of related characteristics that comprise a persons view or perception of themselves

Question 6

Self-efficacy

Answer 6

A persons belief that they can succeed in a specific situation or accomplish a given task.

Question 7

Locus of Control

Answer 7

The extent to which people believe they control the events in their lives.

Question 8

Self-monitoring

Answer 8

an ability to regulate behavior to accommodate social cues or situations

Question 9

Disposition

Answer 9

a persons tempermental makeup or tendency to act in a particular manner

Question 10

Componenets of Attitude

Answer 10

Affective, Behavioural Cognitive

Question 11

Job satisfaction

Answer 11

A general sense of commitment or fulfillment received from a job

Question 12

Organizational commitment

Answer 12

the degree with wich an employee identifies with their organization

Question 13

Organizational citizenship behavior

Answer 13

going the extra mile

Question 14

Cognitive Dissonance

Answer 14

the psychological tension that arises from inconstincies between attitude and behavior

Question 15

Actions to reduce

Answer 15

Reduce a belief, change the behaviro, justify a behavior

Question 16

Social perception

Answer 16

an awerness of the individuals around us

Question 17

Maslow’s Hierarchy

Answer 17

physiological, safety, love/belonging, esteem, self-actualizaiton

Question 18

McClelland’s Acquired Needs

Answer 18

achievement, affiliation, and power

Question 19

Aldefer’s ERG

Answer 19

Existence, relatedness and growth

Question 20

Self-Determination

Answer 20

based on the assumption that employees are essentially driven to “behave in effective and healthy ways.”

Question 21

Herzberg’s Two-Factor

Answer 21

motovational facors

Question 22

Distributive

Answer 22

is how fair employees consider the distribution of rewards. In other words, is everyone paid the same wage, and is that fair given their level of effort, skill, and experience?

Question 23

Procedural

Answer 23

has to do with how decisions are made regarding those allocations of rewards. Do we feel that the process that managers use to reach those decisions are fair?

Question 24

Interactional

Answer 24

is based on the perception that we feel the interaction between employees and managers is fair and equitable.

Question 25

Expectancy Theory

Answer 25

is based on the idea that people are motivated by how much they want something and how likely they think they are to get that thing

Question 26

Goal orientation

Answer 26

This theory is based on the idea that individuals have a predisposition toward either performance or mastery

Question 27

Job characteristics

Answer 27

skill variety,task identity,task significance,autonomy, andfeedback.14

Question 28

Reinforcement theory

Answer 28

rewards & punishment

Question 29

Barriers to communication (individual and physical)

Answer 29

Poor listening skills, Lack of credibility, lack of confidence, language differences,

Question 30

Trait Theory

Answer 30

great leaders are born not made

Question 31

Manipulation - Machiavellian

Answer 31

Personality trait characterized by cunning, manipulation, and the use of any means necessary to achieve one’s political ends.

Question 32

Narcissism

Answer 32

personality trait characterized by arrogance, self-absorbtion, entitlement, and hostility

Question 33

Ohio State and Michigan Studies (two basic concepts)

Answer 33

Task orientation, Relationship Orientation Michigan has leader in the names