Exam 2 Study Questions 2 Flashcards
Organizational Behavior Definition
The study of individual and group behavior in orginizational settings
Personality
is the set of stable characteristics that influence a person’s behavior
MBTI and its aspects
avorite world (Extraversion orIntroversion), information (Sensing or iNtuition), decisions (Thinking orFeeling), and structure (Judging orPerceiving)
Egoism
associated with being self-centered or interested in self-enrichment
Core Self-Evaluation
a set of related characteristics that comprise a persons view or perception of themselves
Self-efficacy
A persons belief that they can succeed in a specific situation or accomplish a given task.
Locus of Control
The extent to which people believe they control the events in their lives.
Self-monitoring
an ability to regulate behavior to accommodate social cues or situations
Disposition
a persons tempermental makeup or tendency to act in a particular manner
Componenets of Attitude
Affective, Behavioural Cognitive
Job satisfaction
A general sense of commitment or fulfillment received from a job
Organizational commitment
the degree with wich an employee identifies with their organization
Organizational citizenship behavior
going the extra mile
Cognitive Dissonance
the psychological tension that arises from inconstincies between attitude and behavior
Actions to reduce
Reduce a belief, change the behaviro, justify a behavior
Social perception
an awerness of the individuals around us
Maslow’s Hierarchy
physiological, safety, love/belonging, esteem, self-actualizaiton
McClelland’s Acquired Needs
achievement, affiliation, and power
Aldefer’s ERG
Existence, relatedness and growth
Self-Determination
based on the assumption that employees are essentially driven to “behave in effective and healthy ways.”
Herzberg’s Two-Factor
motovational facors
Distributive
is how fair employees consider the distribution of rewards. In other words, is everyone paid the same wage, and is that fair given their level of effort, skill, and experience?
Procedural
has to do with how decisions are made regarding those allocations of rewards. Do we feel that the process that managers use to reach those decisions are fair?
Interactional
is based on the perception that we feel the interaction between employees and managers is fair and equitable.
Expectancy Theory
is based on the idea that people are motivated by how much they want something and how likely they think they are to get that thing
Goal orientation
This theory is based on the idea that individuals have a predisposition toward either performance or mastery
Job characteristics
skill variety,task identity,task significance,autonomy, andfeedback.14
Reinforcement theory
rewards & punishment
Barriers to communication (individual and physical)
Poor listening skills, Lack of credibility, lack of confidence, language differences,
Trait Theory
great leaders are born not made
Manipulation - Machiavellian
Personality trait characterized by cunning, manipulation, and the use of any means necessary to achieve one’s political ends.
Narcissism
personality trait characterized by arrogance, self-absorbtion, entitlement, and hostility
Ohio State and Michigan Studies (two basic concepts)
Task orientation, Relationship Orientation Michigan has leader in the names
