Exam 2 Flashcards

1
Q

Advertising

A

Paid announcements promoted through different types of media.

Dominant revenue source for commercial media

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2
Q

Public Relations

A

Strategic communication that seeks to build relationships between organizations and the public,

Often works with and attempts to influence media

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3
Q

Advertising and the Penny Press

A
  1. Industrial presses expanded circulation
  2. Editors realized they could sell papers for a penny
  3. They would lose money on circulation (papers sold), but regain it with advertising revenue
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4
Q

Philosophy of advertising

A
  1. Essay by Horace Greeley, 1850
  2. He said to be aware of “immense change in the power of the public press”
  3. To neglect “the advantages of advertising robs publishers of fair advantages and aids wiser rivals” `
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5
Q

J. Walter Thompson

A

1878 - First full-service advertising agency

  • Copywriting, design, placement
  • Believed heavily in advertising; believed it was just a fact of life
  • “Ads can’t be too strong” , “you cannot catch public eye too skillfully”
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6
Q

Four Models of Ad agencies

A
  1. Newspapers Agencies- Take orders for ads
  2. Brokers/Space Jobbers- Sell space to clients then buy the ad space
  3. Space Wholesalers- Buy large amounts of ad space at a discount then resell it to clients at regular rates
  4. Advertising Concessions
    Contract ad space and take risk of selling the space
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7
Q

Uneeda Biscuit Ad

A

N.W. Ayer ad for first packaged and ready-to-eat food from Nabisco

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8
Q

Thomas Lipton

A

Orchestrated stunts to build publicity

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9
Q

Advertising Regulation

A

All ads were allowed without concern for public in US until 1906-1914

  • Federal Trade Commission
  • Food and Drug Administration
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10
Q

Grape Nuts

A
  • Advertised for a cure of appendicitis
  • Both false and dangerous
  • Was eventually prohibited from making such false claims
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11
Q

“Red Clause”

A

Allowed patent medicine makers to void contracts in the case of regulation

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12
Q

Shift to Image (1910s)

A

Great appeals to image and emotion

Less argument-based

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13
Q

Ivy Lee (1877-1937)

A
  • Founder of modern public relations
  • State militia killed 19 during 1914 coal miners strike
  • Lee blamed victims
  • Circulated “How Colorado Editors View the Strike,” which quoted 11 coal industry supporters
  • All 11 worked for papers owned by the coal industry
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14
Q

Battle of Currents

A
  1. Westinghouse Electric created first in-house public relations department in 1899
    - Westinghouse favored Alternating Current (AC, Tesla)
    - General Electric favored direct current (DC, Edison)
  2. Smear campaigns to discredit competitors
  3. Began planting stories in papers
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15
Q

Protecting the Monopoly

A
  1. Campaign helped AT&T to remain a monopoly
  2. Emphasized reliability and universal service
  3. Strove to create affection for the company
    - “Creating a corporate soul,” Roland Marchand
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16
Q

Committee on Public Information (1917-1919)

A
  1. Also known as Creel Committee
  2. Aimed to influence US public opinion regarding participation in WW1
  3. “Engineering of consent”
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17
Q

Camel Cigarettes

A
  • Most men smoked cigars until Camel ad campaign in 1913
  • The campaign mimicked Uneeda biscuit campaign
  • Introduced Camels with teaser ads to create excitement
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18
Q

Tobacco Advertising

A

Took a while for regulation to occur

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19
Q

Leo Burnett (1891-1971)

A

Believed in personalizing and sentimentalizing products

  • Jolly green giant
  • Pillsbury dough boy
  • Charlie the tuna
  • Tony the tiger
  • Marlboro man
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20
Q

Marlboro Man

A

Developed by Leo Burnett in 1954

Research showed men considered filtered cigs feminine

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21
Q

TV Tobacco Ads Banned

A
  1. Moved to print

2. All print ads must display health warning from US Surgeon General

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22
Q

David Ogilvy

A
  1. Said brand personality draws consumers to products

2. Called “most sought after wizard in today’s advertising industry” in 1962

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23
Q

Normal B. Norman

A

Theories of empathy

ex. Colgate-Palmolive, Revlon, Chanel

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24
Q

Helen Lansdowne Resor 1886-1964

A

Worked for J. Walter Thompson
Marketed products to women
ex. “This skin you’ll love to touch”

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25
Q

Rosser Reeves (1910-1984)

A
  1. Pioneer of broadcast advertising
  2. “Unique selling proposition)
    - Distinctive quality designed to attract customers
  3. Repetition of slogans or dramatic demonstrations
    - M&m’s “melts in your mouth not in your hands”
  4. Inspiration for Don Draper in mad men
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26
Q

William Bernbach

A

Offbeat campaign
“Creative revolution” of the 1960s and 70s
“Think small” of Volkswagen

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27
Q

Lee Clow:

A

Adapted Bernbach creative revolution to new generation

  • Apple
  • Energizer bunny
  • Taco bell chihuahua
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28
Q

War Advertising Council:

A
  1. Voluntary Ad Campaigns, 1942
  2. Industry was under investigation at the time
    - Responds with campaign to protect itself and promote its importance to the war effort
  3. This is a PR move
  4. War Advertising Council was later named Advertising Council
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29
Q

Edward Bernays (1891-1995) and Scientific PR

A

Scientific PR = consultation with psychologists about why people like certain products

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30
Q

“Torches of Freedom”

A
  1. One of Edward Bernays’ campaigns
  2. Campaign to tie smoking to women’s rights
  3. Cigarettes as symbols of emancipation and equality
  4. Bernays later expressed regret learning that cigarette health risks
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31
Q

Advertisements as Free Speech:

A

“New York Times” v. Sullivan, 1964

  • Important US libel case
  • Did civil rights groups have freedom to criticize Alabama government in advertising?
    • US Supreme court ruled: YES
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32
Q

Nestle Controversy:

A

Marketed baby formula to Aruba and Zimbabwe, claiming that it was cleaner and safer than breast milk

  • These countries lacked clean water to mix with formula powder
  • Led to widespread boycotts
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33
Q

Tylenol Controversy:

A

1982 poisoning

  • This was not the companies fault: product had been tampered with
  • Tylenol recalled products
  • Refunded customers
  • Staffed phone banks
  • Developed tamper-proof packaging
    • This change how drugs were packaged and sold
    • This is an example of PR dealt with a crisis
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34
Q

British Petroleum (BP)

A

2010 oil spill in Gulf of Mexico

Disastrous environmental impacts

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35
Q

Personalized and Algorithmic Ads in Digital Age:

A
  • Based on search histories
  • Able to locate more specific groups and target those most likely to purchase a given product
  • This is how google makes most of its money
  • Advertising through data mining
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36
Q

Telegraph allowed _____ for print journalism

A

wire services

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37
Q

Telephone allowed _____.

A

Media networks

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38
Q

Telegraph:

A
  1. First telegraph in UK, 1837
  2. Replied on morse code (extensive use began in 1890s)
    - More efficient
    - Based on print technology
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39
Q

Morse Code Adapted to Print Technology

A

1 .Most frequently used letters, simplest codes

  • Typical code font, printers stocked 12,000 E’s and 9,000 T’s
  • Printers stocked 400 Q’s and 200 Z’s because they were rarely used
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40
Q

Samuel Morse (1791-1872)

A
  • Invented Morse Code
  • Morse wanted telegraph to be owned by the government
  • European nations left it unregulated
  • US allowed telegraph to become monopoly (Western Union)
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41
Q

News and the Telegraph

A

Before telegraph news was lengthy descriptive, narrative

News sent by telegraph was brief, factual, inverted pyramid

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42
Q

Associated Press Formed in 1846

A
  • Became a monopoly with Western Union telegraph company in 1860s
  • Blocked competition
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43
Q

AP-Western Union Monopoly

A
  1. Could “veto” entry of new members
  2. Refused to pass along “hostile” information about AP for Western Union
  3. Exclusion of competitors from key newspaper markets
    - Created false competitor (United Press) in 1882 that secretly funneled profits back to AP
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44
Q

AP Loses 1900 Lawsuit

A
  1. State of Illinois antitrust suit
  2. Filed in Inter-Ocean News
    - Refused membership into AP
  3. Court rules “newspapers are solely dependent upon such an association” and are worthless without them
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45
Q

Telephone and Western Union

A

The telegraph company Western Union refused to buy the telephone from Alexander Graham Bell

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46
Q

Telephone Becomes a Monopoly

A
  1. From 1890s - 1980s, AT&T forced most competitors out of business
  2. Public relations campaign helped prevent a breakup until 1980s
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47
Q

What does the radio do that other media up to this point could not?

A

Represent live events

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48
Q

Two Visions of how Radio should Operate:

A
  1. Guglielmo Marconi (1874-1937)
    - Spark Radio Telegraphy
  2. Reginald Fessenden (1886-1932)
    - Continuous Wave Telephony
49
Q

Spark Radio Telegraphy

A

Signal soaked up the entire spectrum - only one transmitter at a time possible

50
Q

Continuous Wave Telephony

A

Many transmitters possible simultaneously

51
Q

Titanic: April 15, 1912

A

Marconi System
- This system was used because it was protected by patents, even though it was out of date

Nearby ship Californium told to “Get off” the air

52
Q

How did the Titanic Disaster Change Radio

A
  1. Radio monopolies outlawed
    - Federal Radio Act of 1912
  2. Fessenden’s Continuous Wave system was widely adopted after this
  3. Emergence of commercial and advertiser-supported radio broadcasting driven by Radio Corporation of America’s David Sarnoff
53
Q

Anti-Free Market Developments

A
  1. Network broadcasts begin, 1926. National Broadcasting Company (NBC) founded by Radio Corporation of America (RCA)
  2. Federal Radio Commission 1928 General Order 40
    - Created 25 clear channel stations
    - ~700 independent and educational radio stations pushed off the air
54
Q

CBS Mercury Theater

A
  1. Live radio dramas from 1938-1940
  2. Founded by Orson Welles and producer John Houseman
  3. War of the Worlds broadcast, October 30, 1938
    - Commercial free
    - Used clips from the news broadcasts to create realism
55
Q

Newspaper vs. Radio, 1930s

A

Newspapers lose advertisers to radio
Radio ad revenue rises from 40-50%
Few radio reporters/journalists in 1930s

56
Q

Edward R. Murrow (1908-1965)

A
  • CBS, World News Roundup
  • AP and Radio worked together to meet rising demand for war coverage
  • He later transitioned to TV

Primetime TV has “insulated us from the realities of the world in which we live”

57
Q

Father Charles Coughlin

A
  1. “Hate Speech” on the radio Weekly broadcasts 1926-1940; 16 million listeners in mid-1930s
  2. Anti communist, anti semitic, isolationist, conspiracy theorists
  3. Only sympathetic to Hitler Direct paraphrasing Nazi propaganda
58
Q

Radio and Content Regulation:

A
  1. FCC Mayflower decision 1940
  2. FCC Blue book report 1946
  3. Fairness Doctrine 1947
59
Q

FCC Mayflower decision 1940

A

“Full and equal opportunity for the presentation to the public all sides of public issues”

60
Q

FCC Blue book report 1946

A
  • Opposed to “shabby commercialism”

- Public service requirements

61
Q

Fairness Doctrine 1947

A

required the holders of broadcast licenses to present controversial issues of public importance in an honest, equitable, and balanced manner

62
Q

Television and Film relationship

A

Tv largely grows out of film, but there are key differences

63
Q

Film

A
  1. Photochemically bases medium
  2. Started as mechanical and later electrical medium based on movement
  3. Mainly public amusement
  4. Main precursors: theater, photography
64
Q

TV

A
  1. At first an electro-mechanical and later a fully electric medium
  2. Medium of domestic entertainment
  3. Main precursors: telegraph, telephone, radio
  4. The visual component is rooted from film
65
Q

Film Spectatorship

A
  • Theatrical exhibition; theatrical space imagines a particular type of spectator
  • Break from everyday routines
  • More affective/absorbing viewing
66
Q

Television Spectatorship

A
  • Domestic content
  • Part of everyday life/routines
  • Sometimes attentive, sometimes not
67
Q

Both film and tv are audiovisual media..they are…..

A

Similar in certain ways…

…but very different in others

68
Q

Federal Communications Commission (FCC):

A

Communications Act of 1934

Replaced Federal Radio Commission

69
Q

What does FCC do?

A

it regulates interstate communication by radio, tv, wire, satellite, and cable

70
Q

Paul Nipkow (German)

A
Nipkow Disc (1884)
First electromechanical TV scanning system
71
Q

Charles Jenkins (American)

A

First mechanical TV (‘radiovision’)

Transmutes moving TV images, 1923

72
Q

Vladimir Zworykin (1888-1982)

A

Cathode Ray Tube (CRT)

Kinescope (1929)

73
Q

Philo Farnsworth (1906-1971)

A

Dissector Tube
Transmits first 60-line TV images, 1927
Files first TV patent, 1930

74
Q

First public demonstration of TV (U.S.)

A
  1. Bell telephone and AT&T, 1927
  2. Speech by Herbert Hoover (then Secretary of Commerce)
  3. Image transmitted by wire and air
    - Washington DC to New York City - LIVE!
75
Q

Development of the TV was interrupted by what?

A

WW2

76
Q

Broadcast Day

A

Segmented programming

Who watches tv programs at a particular time of the day & how to accommodate and exploit those schedules

Based in part on and driven by advertising
How programming is organized on the basis of who is watching

77
Q

What was the schedule of broadcast day?

A
Early Morning = before 9 am
Morning = 9-11 am
Daytime = 12-7 pm
Primetime = 8-11 pm
Late night = 11pm-2am

Different times = different audiences

78
Q

TV reflects people’s _____

A

existing schedules

79
Q

TV creates _____.

A

new schedules

- appointment viewing

80
Q

Why does tv exist as it does today?

A
  1. Tv is not primarily to entertain
  2. It exists to sell ads (and to teach us about consumption)
    - Commercial funded medium
    - This has shifted as the medium has developed
81
Q

Single Sponsor TV (late 1940s-1950s)

A

Sponsors would make the programs: Texaco Star Theater, Gillette Cavalcade of Sports
- Few commercials

82
Q

“Magazine Concept” Ads

A
  • Multiple companies purchased ad space that would interrupt the flow of programming
  • Creates an interruption in the programming
83
Q

Two different “senses” / definitions of communication?

A

Transmission view and Ritual View

84
Q

Transmission view

A
  • Message / content-centered view

- Purpose of communication: to convey messages across space

85
Q

Goals of transmission view

A

understanding; social control / compliance / persuasion (can spread political messages and gain support for certain ideas)

86
Q

Ritual View

A
  • message/content = less important
  • Fact of communication = important

Purpose of communication = social glue; communication is something we do

87
Q

Goals of ritual view

A

to maintain social bonds, values, traditions overtime

88
Q

TV as a Cultural Forum

A
  1. Tv reflects and comments on culture’s hopes/dreams/values/conflicts
  2. Tv poses problems…but the solutions are often ambivalent
  3. Tv represents and challenges people’s beliefs/morals/values
89
Q

Media Ideology:

A

Ways of thinking about different media that give them meaning

  • Books vs TV
  • Films vs internet video
90
Q

Generic Ideologies:

A

Ways of thinking about and giving meaning to different media genres

Novels vs comic books
Foreign films vs superhero movies
Documentaries vs reality TV
Different genres serve different commercial, industrial, and cultural purposes in TV
  - “Prestige” programming
91
Q

Television and the FCC:

A
  1. Broadcasters use “public” airwaves
  2. TV is beholden and regulated by the Federal Communications Commission (FCC)
  3. FCC regulates all non-federal government use of the “radio spectrum (radio and TV) and interstate communications
  4. Grants and can revoke broadcast licenses
  5. Renewal of contracts is often based on whether the license holder produces materials that serve the “public interest”
92
Q

Television in the late 1950s:

A
  • Fewer channels than we have today
  • Dominated by variety programs, quiz shows, etc.
  • Profit driven
93
Q

The Quiz Show:

A
  • Very popular during the 1950s
  • Low production costs
  • Everyday people competing for cash prizes
  • A tradition that started in the radio
94
Q

The Quiz Show Examples

A

The $64 question (radio)
The $64,000 question (TV 1955-58)
Twenty-One (TV 1956-58)

95
Q

Twenty-One

A
  1. To make the program more entertaining, the producers started to coach the contestants, rigging the contests
  2. The program was carefully choreographed but presented as real (similar to reality TV)
  3. Once the “fixing” was revealed (1958), the show was discontinued

This was a big deal!!

96
Q

Newton Minow, (1926-present)

A

Appointed FCC chair by John F. Kennedy in 1961

  • Gave the “Vast Wasteland” speech, May 9, 1961, to National Association of Broadcasters
  • The speech was a response to (over)-commercialization of TV
97
Q

Minow, “Television and the Public Interest”

A

Minow threatened not to renew broadcast licenses if stations did not pay more attention to serving the public interest

98
Q

Minow and Documentary

A

Documentary was exceptional television programming

99
Q

Documentary (Genetic Ideology)

A
  1. Documentary has a reputation as an exceptionally sophisticated and thoughtful brand of TV
  2. A way for TV outlets to indicate that they care about and want to give back to the public
    - It serves as public interest
  3. Distances networks/sponsors from TV’s commercial and suspicious elements
100
Q

Aftermath of Minow’s Speech:

A

Many networks started producing documentary programs to protect station licenses

Many documentaries examined controversial political and social issues that were not often discussed in commercial TV

101
Q

CBS and the TV documentary

A

Started in the radio

“I Can Hear it Now” (1949)

102
Q

CBS and See It Now

A

Produced by Fred Friendly

Lead correspondent Edward R. Murrow

Takes advantage of TV’s communicative potential to report on issues with greater depth and emotional effectiveness than typical print and radio journalism

103
Q

Fred Friendly (1915-1998)

A

“What the American does not know can kill him”

104
Q

CBS Reports:

A

Often covered very controversial issues, most noticeably the “Red Scare” spearheaded by Senator Joseph McCarthy

Murrow famously signed off with the line “Good night, and Good luck.”

105
Q

Harvest of Shame (1960)

A
  • Murrow’s finale documentary project for CBS reports
  • Examines the plight of the American migrant worker
  • Premiered the day after Thanksgiving: November 24, 1960
106
Q

What is harvest of shames argument?

A

v

107
Q

How can we plug harvest of shame into the debates of TV (Minow’s arguments, what tv should be, what it is, etc.)?

A

v

108
Q

If you get together with friends every week to watch a particular TV show are you demonstrating “transmission” or “ritual”?

A

ritual

109
Q

Cultural Forum:

A
  1. Shifts along with changes in the industry, culture, and politics
  2. Changes even more with the rise of streaming and social media
    - On demand viewing
    - Active audiences
110
Q

From broadcast to cable TV:

A
  • Changes in TV programming - 1975

- We go from about a dozen channels to hundreds of channels

111
Q

Narrowcasting:

A

Focusing on more specific groups (than broadcasting)

112
Q

Broadcasting was constrained for focus on _____.

A

larger groups

113
Q

Narrowcasting could cater to more _____.

A

specific audiences with specific needs/desires

Different cultural practices accompany this technological and industrial shift

114
Q

Politics and Narrowcasting:

A

Narrowcasting creates programming for more diverse audiences
ex. Lifetime, MTV, HGTV

Narrowcasting creates programming for more diverse audiences, but it also threatens to further marginalize those groups (The case of BET)

115
Q

Cultural Forum and Narrowcasting

A
  1. Shifts along with the move to narrowcasting
  2. Different kinds of issues
  3. Different types of visibility
  4. Prestige TV
116
Q

Cultural Forum and Digital Media:

A

Allows people to binge watch on netflix and hulu

117
Q

Early advertising

A
  • Town crier in midevil England
  • Protestant Reformation was successful bc the power of printed text and images
  • 1st printed text ad attributed to William Caxton for newly printed books
  • ads for brand name products in 1600
118
Q

What was the first newspaper?

A

“The Weekly News” 1622 - about a stolen horse

119
Q

Relationship between muckrakers and advertising?

A

n