Exam 2 Flashcards
Advertising
Paid announcements promoted through different types of media.
Dominant revenue source for commercial media
Public Relations
Strategic communication that seeks to build relationships between organizations and the public,
Often works with and attempts to influence media
Advertising and the Penny Press
- Industrial presses expanded circulation
- Editors realized they could sell papers for a penny
- They would lose money on circulation (papers sold), but regain it with advertising revenue
Philosophy of advertising
- Essay by Horace Greeley, 1850
- He said to be aware of “immense change in the power of the public press”
- To neglect “the advantages of advertising robs publishers of fair advantages and aids wiser rivals” `
J. Walter Thompson
1878 - First full-service advertising agency
- Copywriting, design, placement
- Believed heavily in advertising; believed it was just a fact of life
- “Ads can’t be too strong” , “you cannot catch public eye too skillfully”
Four Models of Ad agencies
- Newspapers Agencies- Take orders for ads
- Brokers/Space Jobbers- Sell space to clients then buy the ad space
- Space Wholesalers- Buy large amounts of ad space at a discount then resell it to clients at regular rates
- Advertising Concessions
Contract ad space and take risk of selling the space
Uneeda Biscuit Ad
N.W. Ayer ad for first packaged and ready-to-eat food from Nabisco
Thomas Lipton
Orchestrated stunts to build publicity
Advertising Regulation
All ads were allowed without concern for public in US until 1906-1914
- Federal Trade Commission
- Food and Drug Administration
Grape Nuts
- Advertised for a cure of appendicitis
- Both false and dangerous
- Was eventually prohibited from making such false claims
“Red Clause”
Allowed patent medicine makers to void contracts in the case of regulation
Shift to Image (1910s)
Great appeals to image and emotion
Less argument-based
Ivy Lee (1877-1937)
- Founder of modern public relations
- State militia killed 19 during 1914 coal miners strike
- Lee blamed victims
- Circulated “How Colorado Editors View the Strike,” which quoted 11 coal industry supporters
- All 11 worked for papers owned by the coal industry
Battle of Currents
- Westinghouse Electric created first in-house public relations department in 1899
- Westinghouse favored Alternating Current (AC, Tesla)
- General Electric favored direct current (DC, Edison) - Smear campaigns to discredit competitors
- Began planting stories in papers
Protecting the Monopoly
- Campaign helped AT&T to remain a monopoly
- Emphasized reliability and universal service
- Strove to create affection for the company
- “Creating a corporate soul,” Roland Marchand
Committee on Public Information (1917-1919)
- Also known as Creel Committee
- Aimed to influence US public opinion regarding participation in WW1
- “Engineering of consent”
Camel Cigarettes
- Most men smoked cigars until Camel ad campaign in 1913
- The campaign mimicked Uneeda biscuit campaign
- Introduced Camels with teaser ads to create excitement
Tobacco Advertising
Took a while for regulation to occur
Leo Burnett (1891-1971)
Believed in personalizing and sentimentalizing products
- Jolly green giant
- Pillsbury dough boy
- Charlie the tuna
- Tony the tiger
- Marlboro man
Marlboro Man
Developed by Leo Burnett in 1954
Research showed men considered filtered cigs feminine
TV Tobacco Ads Banned
- Moved to print
2. All print ads must display health warning from US Surgeon General
David Ogilvy
- Said brand personality draws consumers to products
2. Called “most sought after wizard in today’s advertising industry” in 1962
Normal B. Norman
Theories of empathy
ex. Colgate-Palmolive, Revlon, Chanel
Helen Lansdowne Resor 1886-1964
Worked for J. Walter Thompson
Marketed products to women
ex. “This skin you’ll love to touch”
Rosser Reeves (1910-1984)
- Pioneer of broadcast advertising
- “Unique selling proposition)
- Distinctive quality designed to attract customers - Repetition of slogans or dramatic demonstrations
- M&m’s “melts in your mouth not in your hands” - Inspiration for Don Draper in mad men
William Bernbach
Offbeat campaign
“Creative revolution” of the 1960s and 70s
“Think small” of Volkswagen
Lee Clow:
Adapted Bernbach creative revolution to new generation
- Apple
- Energizer bunny
- Taco bell chihuahua
War Advertising Council:
- Voluntary Ad Campaigns, 1942
- Industry was under investigation at the time
- Responds with campaign to protect itself and promote its importance to the war effort - This is a PR move
- War Advertising Council was later named Advertising Council
Edward Bernays (1891-1995) and Scientific PR
Scientific PR = consultation with psychologists about why people like certain products
“Torches of Freedom”
- One of Edward Bernays’ campaigns
- Campaign to tie smoking to women’s rights
- Cigarettes as symbols of emancipation and equality
- Bernays later expressed regret learning that cigarette health risks
Advertisements as Free Speech:
“New York Times” v. Sullivan, 1964
- Important US libel case
- Did civil rights groups have freedom to criticize Alabama government in advertising?
- US Supreme court ruled: YES
Nestle Controversy:
Marketed baby formula to Aruba and Zimbabwe, claiming that it was cleaner and safer than breast milk
- These countries lacked clean water to mix with formula powder
- Led to widespread boycotts
Tylenol Controversy:
1982 poisoning
- This was not the companies fault: product had been tampered with
- Tylenol recalled products
- Refunded customers
- Staffed phone banks
- Developed tamper-proof packaging
- This change how drugs were packaged and sold
- This is an example of PR dealt with a crisis
British Petroleum (BP)
2010 oil spill in Gulf of Mexico
Disastrous environmental impacts
Personalized and Algorithmic Ads in Digital Age:
- Based on search histories
- Able to locate more specific groups and target those most likely to purchase a given product
- This is how google makes most of its money
- Advertising through data mining
Telegraph allowed _____ for print journalism
wire services
Telephone allowed _____.
Media networks
Telegraph:
- First telegraph in UK, 1837
- Replied on morse code (extensive use began in 1890s)
- More efficient
- Based on print technology
Morse Code Adapted to Print Technology
1 .Most frequently used letters, simplest codes
- Typical code font, printers stocked 12,000 E’s and 9,000 T’s
- Printers stocked 400 Q’s and 200 Z’s because they were rarely used
Samuel Morse (1791-1872)
- Invented Morse Code
- Morse wanted telegraph to be owned by the government
- European nations left it unregulated
- US allowed telegraph to become monopoly (Western Union)
News and the Telegraph
Before telegraph news was lengthy descriptive, narrative
News sent by telegraph was brief, factual, inverted pyramid
Associated Press Formed in 1846
- Became a monopoly with Western Union telegraph company in 1860s
- Blocked competition
AP-Western Union Monopoly
- Could “veto” entry of new members
- Refused to pass along “hostile” information about AP for Western Union
- Exclusion of competitors from key newspaper markets
- Created false competitor (United Press) in 1882 that secretly funneled profits back to AP
AP Loses 1900 Lawsuit
- State of Illinois antitrust suit
- Filed in Inter-Ocean News
- Refused membership into AP - Court rules “newspapers are solely dependent upon such an association” and are worthless without them
Telephone and Western Union
The telegraph company Western Union refused to buy the telephone from Alexander Graham Bell
Telephone Becomes a Monopoly
- From 1890s - 1980s, AT&T forced most competitors out of business
- Public relations campaign helped prevent a breakup until 1980s
What does the radio do that other media up to this point could not?
Represent live events