exam 2

Question 1

hofstedes cult dimensions

Answer 1

power distance - (distributed unequally high-india low -isreal)
uncertainty avoidance-(members threatened by uncertainty high-latin america low- hong kong)
Individualism vs collectivism
masculinity vs femininity
short vs long term orientation

Question 2

hofstede how framework & collect data

Answer 2

1991 VSM (visual survey module) over 116,000 50 countries white collar at IBM

Question 3

hofstedes implications

Answer 3

represent overall culture, not individual, can be affected by organization/professions,

Question 4

hofstede communication

Answer 4

context - amount on info
high - tense , short
low- lenghty, elaborate

Question 5

thinking style

Answer 5

analytical-dissecting brain
relational - combines heart

Question 6

polychronic vs monochronic

Answer 6

poly - less rigid more flexible (france, italy)
mono- time linear (us, uk)

Question 7

anthropometry

Answer 7

study of body sizes
two classifications civilian and military

Question 8

anthropometry why matter

Answer 8

different nationalities different bodies ex chinese narrow body, japanese wider body

Question 9

anthropometry role

Answer 9

reach zones - space manual tasks performed
convenient reach -
normal reach - arm at 90 degrees or less

Question 10

change blindness

Answer 10

fail to notice changes in environment despite obvious

Question 11

inattentional blindness

Answer 11

failing to see objects bc our attention is on something else

Question 12

divided attention

Answer 12

multitasking

Question 13

selective attention

Answer 13

locked in, focused nothing distracting

Question 14

attention funneling

Answer 14

too focused and missing relevant information

Question 15

vigilance decrement

Answer 15

decline in attention over time

Question 16

sustained attention

Answer 16

focus same over time

Question 17

cognititve load

Answer 17

amount of memory resources required for mental process

Question 18

mental workload

Answer 18

mental resources required to perform set of concurrent tasks

Question 19

exogenous factors

Answer 19

mental workload situation dependent

Question 20

endogenous factors

Answer 20

mental workload person dependent

Question 21

situation awareness

Answer 21

aware of environment, elements and how they change in respect to time

Question 22

ideal scenario

Answer 22

high profits high quality

Question 23

phones

Answer 23

hands free no better than hands on

Question 24

ergonomics

Answer 24

how humans interact with items in their workplace

Question 25

TQM (total quality management)

Answer 25

relying on teamwork for problem solving

Question 26

participatory ergonomics

Answer 26

employess are involved in planning changes to improve productivity and reduce risks

Question 27

taylorism

Answer 27

micromanaging, lots of rules, poor work conditions ,

Question 28

sociotechnical systems

Answer 28

opposite of taylorism

Question 29

flexible production systems

Answer 29

flexible equipment with quick setup times,

Question 30

modern craft

Answer 30

large, specialized equipment with highly skilled workers

Question 31

socially centered design

Answer 31

prioritizes society and its needs when problem solving

Question 32

stages of stress

Answer 32

alarm
adaptation
exhaustion