exam 2 Flashcards
hofstedes cult dimensions
power distance - (distributed unequally high-india low -isreal)
uncertainty avoidance-(members threatened by uncertainty high-latin america low- hong kong)
Individualism vs collectivism
masculinity vs femininity
short vs long term orientation
hofstede how framework & collect data
1991 VSM (visual survey module) over 116,000 50 countries white collar at IBM
hofstedes implications
represent overall culture, not individual, can be affected by organization/professions,
hofstede communication
context - amount on info
high - tense , short
low- lenghty, elaborate
thinking style
analytical-dissecting brain
relational - combines heart
polychronic vs monochronic
poly - less rigid more flexible (france, italy)
mono- time linear (us, uk)
anthropometry
study of body sizes
two classifications civilian and military
anthropometry why matter
different nationalities different bodies ex chinese narrow body, japanese wider body
anthropometry role
reach zones - space manual tasks performed
convenient reach -
normal reach - arm at 90 degrees or less
change blindness
fail to notice changes in environment despite obvious
inattentional blindness
failing to see objects bc our attention is on something else
divided attention
multitasking
selective attention
locked in, focused nothing distracting
attention funneling
too focused and missing relevant information
vigilance decrement
decline in attention over time
sustained attention
focus same over time
cognititve load
amount of memory resources required for mental process
mental workload
mental resources required to perform set of concurrent tasks
exogenous factors
mental workload situation dependent
endogenous factors
mental workload person dependent
situation awareness
aware of environment, elements and how they change in respect to time
ideal scenario
high profits high quality
phones
hands free no better than hands on
ergonomics
how humans interact with items in their workplace
