EXAM 17 Flashcards
4) Which of the following management styles associated with leaders who value their workers and solicit their participation
Management by Objectives (MBO)
11) letting an applicant talk about their experience and background without any structure or letting them expand upon their answers is a called a
Non-directive interview
12) The first step in developing an in-house computer network is to
Define system objectives in terms of what facility needs
18) the ___is responsible for the day to day management of the facility
Nursing home administrator
21) the long term care ombudsman requests to see access to a residents medical chart. What should the administrator do?
Require the resident to provide their consent for the ombudsman to access the residents medical chart
22) under which circumstances is a residents consent needed to provide a third party access to the residents medical and financial records?
When accessed by the long term care ombudsman
30) Need what percentage of workers in a company to sign a union interest card or union card which is the first step in getting the NLRB to a hold a union election?
30%
35) Each story of a building that houses patient sleeping and treatment areas must be divided into ___smoke compartments
2 smoke compartments
36) stooped posture, shuffling gait, garbled speech and tremors are symptoms of___
Parkinson’s disease
37) Nursing homes must have hearing aide compatible phones with volume control that can adjust the volume between a minimum of ___ and a maximum of___
12, 18
38) Must limit travel in a smoke compartment barrier to____
200ft
39) where a supervisor consistently rates employees as “average” although their performance is far superior or below expectation is called?
Error of Central Tendency
42) Where a supervisor rates an employee on the basis that they are always on time and ignores any other factors in their performance appraisel, this is callled___
Halo Effect
50) Which is the basis for a tort?
The facility negligently harms a resident
5I) A broad statement of goals is a___
Policy
63) The American with disabilities act construction standards were developed by
ANSI