Exam Flashcards

1
Q

An employee of company ABC just quit. The IT administrator deleted the employee’s userid from the active directory at 10 a m. on March 4th The nightly sync occurs at 10 p.m daily. The IT administrator wants to troubleshoot and find a way to delete the userid as soon as possible.

A . Wait until 10 pm on March 4th when the user is automatically removed from Cisco UCM
B . Wait until 10 pm on March 5th when the user is automatically removed from Cisco UC
C . Wait until 3:15 a.m. on March 6th for garbage collection to remove the user from Cisco UC
D . Wait until 3:15 a.m. on March 5th for garbage collection to remove the user from Cisco UCM

A

Answer : C

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2
Q

An administrator is configuring LDAP for Cisco UCM with Active Directory integration. A customer has requested to use “ipphone instead of “telephoneNumber” as the phone number attribute. Where does the administrator specify this attribute mapping in Cisco UCM?

A . LDAP Directory user fields
B . LDAP Directory custom user fields
C . LDAP Authentication
D . LDAP Custom Filter

A

Answer : A

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3
Q

An administrator needs to stop the leading 9 from outbound calls on an IOS Voice Gateway and ensure that the system handles 911 emergency calls.

Which configuration is needed to accomplish this task?

A . Exhibit A
B . Exhibit B
C . Exhibit C
D . Exhibit D

A

Answer : B

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4
Q

A user reports that when receiving an inbound call on their IP Phone from the PSTN they are unable to transfer this call to another PSTN number. What is the reason for this failures?

  • A. The IP phone is configured with the wrong region.
  • B. The incoming calling search space of the SIP trunk does not include the partition of the line in the IP phone.
  • C. The service parameter related to Offnet to Offnet Call Transfer is set to TRUE.
  • D. The gateway is configured with the wrong device pool.
A

Answer : C

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5
Q

An administrator is designing a new Cisco UCM for a company with many departments and firm
structure on their communications policies. The administrator must make sure that these communication
policies are reflected in the phone system setup. Certain departments cannot be accessed directly, even if
they have dedicated DID numbers. Some phones, especially public phones, must not be able to dial
international numbers.
Which type of function is configured to control which device is allowed to call another device in Cisco Ucm ?

A. partitions and calling search spaces
B. calling patterns and route patterns
C. regions and device pools
D. links and pipes

A

Answer : A

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6
Q

What are two functions of Cisco Expressway in the Collaboration Edge? (Choose two)

A . Expressway-E provides a VPN entry point for Cisco IP phones with a Cisco AnyConnect client using authentication based on certificates.
B . Expressway-C provides encryption for Mobile and Remote Access but not for business-to-business communications.
C . The Expressway-C and Expressway-E pair can interconnect H 323-to-SIP calls for voice.
D . The Expressway-C and Expressway-E pair can enable connectivity from the corporate network to the PSTN via a T1/E1 trunk.
E . Expressway-E provides a perimeter network that separates the enterprise network from the Internet.

A

Answer : B, C

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7
Q

An administrator configured SIP route patterns.cisco.com and uc[5-7]. cisco1.com in Cisco UCM. A route pattern must be added for ucce2.cisco1.com. Which two patterns complete the configuration.(Choose two)

Answer: (missing options)

A

Answer : A E

1-uc[c]e[12]*.cisco1.com
2-uc[c]e[^0-12]*.cisco1.com

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8
Q

Which open-standard protocol is the basis for the Extensible Messaging and Presence Protocol?
A. Json
B. SIP
C. XML
D. HTTP

A

Answer : C

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9
Q

Refer to the exhibit A user takes a phone from San Francisco to New York for a short reassignment. The phone was set up to use the San Francisco device pool, and device mobility is enabled on the Cisco UCM. The user makes a call that matches a route pattern in a route list that contains the Standard Local Route Group. To where does the call retreat?

A. The call fails because the Standard Local Route Group is being used only if no configuration is set for the device pools

B. The call egresses in New York because the device automatically is assigned a New York device pool and uses the local gateway

C. The call fails because device mobility is turned on. and the phone is not configured in New York The engineer must configure which sites the device should be roaming to

D. The call egresses in San Francisco because the user uses device mobility and is allowed to roam while still keeping the number and resources assigned in San Francisco

A

Answer : D

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10
Q

Refer to the exhibit. A call to an international number has failed. Which action corrects this problem?

  • A. Add the bearer-cap speech command to the voice port.
  • B. Strip the leading 011 from the called party number.
  • C. Assign a transcoder to the MRGL of the gateway.
  • D. Add the isdn switch-type primary-dms100 command to the serial interface.
A

Answer : B

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11
Q

Which wildcard must an engineer configure to match a whole domain in SIP route patterns?

A..

B. @

C. *

D.!

A

Answer : C

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12
Q

Which version is used to provide encryption for SNMP management traffic in collaboration deployments?

  • *A. SNMPv2c**
  • *B. SNMPv2**
  • *C. SNMPv1**
  • *D. SNMPv3**
A

Answer : D

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13
Q

Why would we not include an end user’s PC device in a QoS trust boundary?

  • A. The end user could incorrectly tag their traffic to bypass firewalls.
  • B. The end user may incorrectly tag their traffic to be prioritized over other network traffic.
  • C. There is no reason not to include an end user’s PC device in a QoS trust boundary.
  • D. The end user could incorrectly tag their traffic to advertise their PC as a default gateway.
A

Answer : B

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14
Q

A user forwards a corporate number to an international number. What are two methods to prevent this forwarded call? (Choose two.)

  • A. Set the Call Classification to OnNet for the international route pattern.
  • B. Block international dial patterns in the SIP trunk CSS.
  • C. Configure a Forced Authorization Code on the international route pattern.
  • D. Set Call Forward All CSS to restrict international dial patterns.
  • E. Check Route Next Hop By Calling Party Number on the international route pattern.
A

Answer :

C, D

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15
Q

Regarding SIP integrations with Cisco Unified Communications Manager, if the Cisco Unity Connection is configured to listen for incoming IPv4 and IPv6 traffic, how should the addressing mode be set up in the Cisco Unity Connection?

  • A. Set up is not required.
  • B. Set up for each group to use IPv4 and IPv6.
  • C. Set up media ports for each port group to use IPv4.
  • D. Set up IPv4 and IPv6 in Cisco Unified CM.
A

Answer : A

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16
Q

Which field of a Real-Time Transport Protocol packet allows receiving devices to detect lost packets?

A . CSRC (Contributing Source ID)
B . Timestamp
C . Sequence number
D . SSRC (Synchronization identifier)

A

Answer : C

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17
Q

Refer to the exhibit. Endpoint A calls endpoint B. What is the only audio codec that can be used for the call?

  • A. Telephone-event/8000
  • B. G7221/16000
  • C. PCMA/8000
  • D. G722/8000
A

Answer: B

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18
Q

Cisco UCM delays routing of a call during digit analysis with an overlapping dial-plan. How long is the default wait time?

A: 5 Seconds

B: 10 Seconds

C: 15 Seconds

D: 20 Seconds

A

Answer : C

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19
Q

What are two key features of the Expressway series? (Choose two.)
A. IP to PSTN call connectivity
B. B2B calls
C. VPN connection toward the internal UC resources
D. SIP header modification
E. device registration over the Internet

A

Answer B E

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20
Q

What is the result of applying these two rules to a voice translation-profile for use with an ISDT1 PRI on a Cisco Voice gateway?
Refer to Exibit

A . The ISDN Type is modified to the administrators defined value.
B . The ISDN Plan is modified to the administrators defined value.
C . The leading Plus is stripped from the numeric phone number.
D . Any Zero is stripped from the numeric phone number.

A

Answer : A

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21
Q

An engineer with ID378163512 is designing a new dial plan for a customer that has offices in several countries on four continents around the world. This client also want to integrate with a Microsoft Lync backend, Which dial plan type does the engineer recommend?

A. H.323

B. TEHQ

C. SIP URI

D. E.164

A

Answer D

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22
Q

An engineer must manually provision a Cisco IP Phone 8845 using SIP. Which two fields must be configured for a successful provision? (Choose two.)

A. SIP profile

B. Media resources group list

C. Device security profile

D. CSS

E. Location

A

Answer : A , C

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23
Q

Which type of greeting in the Call Handler configuration in Cisco Unity Connection overtimes all other greetings?
A . holidays
B . supervisory
C . alternate
D . priority

A

Answer C

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24
Q

When configuring Cisco Unified Communications Manager, which configuration enables phones to automatically register to a Cisco Unified Communications Manager publisher when the connection to the subscriber is lost?

A. SRST

B. Device Pool

C. Cisco Unified CM Group

D. Route Group

A

Answer C

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25
Q

A company deploys centralized Cisco UCM architecture for a hub location and two remote sites.
✑ The company has only one ITSP connection at the hub location, and ITSP supports only G.711 calls.
✑ Remote site A has a 1-Gbps fiber connection to the hub location and calls to and from remote site A use G.711 codec.
✑ Remote site B has a 1-T1 connection to the hub location and calls to and from remote site B use G.729 codec.
Based on the provided guidance, a Cisco voice engineer must design media resource management for the customer. What is the method that needs to be followed?

  • A. configure the hardware transcoder on the site B router
  • B. configure the hardware transcoder on the site A router
  • C. configure the hardware transcoder on the hub location router
  • D. configure the software transcoder on Cisco UCM to support voice calls to and from both remote sites
A

Answer C

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26
Q

Which recommendation is the best practice for marking video and voice media in a cisco Unified Communications network?

A . Voice Cos 5 (IP Precedence 6, PHB AF41, or DSCP 16)
Video Cos 4 (IP Precedence 5, PHB EF, or DSCP 32)
B . Voice Cos 6 (IP Precedence 4, PHB AF41, or DSCP 24)
Video Cos 5 (IP Precedence 4, PHB EF, or DSCP 34)
C . Voice Cos 5 (IP Precedence 2, PHB EF, or DSCP 48)
Video Cos 4 (IP Precedence 4, PHB AF41, or DSCP 46)
D . Voice Cos 5 (IP Precedence 5, PHB EF, or DSCP 46)
Video Cos 4 (IP Precedence 4, PHB AF41, or DSCP 34)

A

Answer D

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27
Q

Which Cisco UCM feature is used to determine the maximum bit rate for a call between two video endpoints?

  • *A.partitions**
  • *B.locations**
  • *C.regions**
  • *D. transformations**
A

Answer C

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28
Q

A Cisco TelePresence SX80 suddenly has issues displaying main video to a display over HDMI. Which command can you use from the SX80 admin CLI to check the video output status to the monitor?

  • A. xStatus Video Output
  • B. xCommand Video Status
  • C. xConfiguration Video Output
  • D. xStatus HDMI Outpu
A

Answer A

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29
Q

Which SNMP service must be activated manually on the Cisco Unified Communications Manager after installation?

A . Cisco CallManager SNMP

B . SNMP Master Agent

C . Connection SNMP Agent

D . Host Resources Agent

A

Answer : A

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30
Q

Users want their mobile phones to be able to access their Cisco Unity Connection mailboxes with only having to enter their voicemail pin at the login prompt when calling the pilot number. Where should an engineer configure this feature?

A. alternate extensions

B. message settings

C. transfer rules

D. greetings

A

Answer : A

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31
Q

An engineer is configuring a Cisco Unified Border Element to allow the video endpoints to negotiate without the Cisco Unified Border Element interfering in the process. What should the engineer configure on the Cisco Unified Border Element to support this process?

  • A. Configure codec transparent on the dial peers.
  • B. Configure a transcoder for video protocols.
  • C. Configure a hardcoded codec on the dial peers.
  • D. Configure pass-thru content sdp on the voice service.
A

Answer : A

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32
Q

An administrator is in the process of moving cisco unity connection mailboxes between mailbox stores the administrator notices that some mailboxes have active message waiting indicators what happens to these mailboxes when they are moved?

A . The move will fall If MWI status Is active.

B . Moving the mailboxes from one store to another falls If MWI Is turned on.

C . If source and target mailbox store are not disabled. MWI status is not retained.

D . The MWI status is retained after a mailbox is moved from one store to another.

A

Answer : D

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33
Q

Refer to the exhibit. A Cisco UCM user with directory number 4401 dials 5507, and the call is routed to a Cisco Unified Border Element. Which IP address will the call be sent to?

  • A. 10.0.0.2
  • B. 10.0.0.3
  • C. 10.0.0.4
  • D. 10.0.0.1
A

Answer : A

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34
Q

Which service should be enabled when LDAP on cisco UCM is used ?

A:Cisco AXL Web Service

B: Cisco Call Manager SNMP Service

C: Dir Sync

D: Cisco Bulk provisioning service

A

Answer : C

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35
Q

Which attribute contains an XMPP stanza ?

A: IQ

B: Message

C: Type

D: Pressence

A

Answer : C

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36
Q

Given the H.323 gateway configuration and using Cisco best practices, how must the called party transformation pattern be configured to ensure that a proper
ISDN type of number is set?

A

Answer D

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37
Q

Which command must be defined before an administrator changes the linecode value on an ISDN T1 PRI in slot 0/2 on an IOS-XE gateway?

A . isdn incoming-voice voice

B . pri-group timeslots 1-24

C . card type t1 0 2

D . voice-port 0/2/0:23

A

Answer : C

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38
Q

Refer to the exhibit.

An engineer verifies the configured of an MGCP gateway. The commands are already configured.

Which command is necessary to enable MGCP?
A . Device(config)# mgcp enable
B . Device(config)# ccm-manager enable
C . Device (config) # com-manager active
D . Device (config)# mgcp

A

Answer D

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39
Q

Which call routing pattern is used for phone numbers that are in the E.164 format?

  • A. +.! Route Pattern
  • B. +.! Translation Pattern
  • C. /+.! Route Pattern

D. +1.[2-9]XX[2-9]XXXXXX Called Party Transformation Pattern

A

Answer A

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40
Q

An engineer is configuring IP telephony. The network relies on DHCP to provide TFTP server addresses to the endpoints. Policy requires the endpoints to receive two server addresses. Which DHCP option must be configured?

  • A. 66
  • B. 143
  • C. 150
  • D. 166
A

Answer : C

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41
Q

An engineer deploys a Cisco Expressway-E server for a customer who wants to utilize all features on the server. Which feature does the engineer configure on the
Expressway-E?

  • A. H.323 endpoint registrations
  • B. VTC bridge
  • C. MRA
  • D. SIP gateway for PSTN providers
A

Answer: C

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42
Q

Which command in the MGCP gateway configuration defines the secondary Cisco Unified Communications Manager server?

A . ccm-manager redundant-host

B . Mgcp call-agent

C . Mgcpapp

D . ccm-manager fallback-mgcp

A

Answer : A

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43
Q

A Cisco IP Phone 7841 that is registered to a Cisco UCM with default configuration receives a call setup message. Which codec is negotiated when the SDP offer includes this line of text? m=audio 49181 RTP/AVP 0 8 97

A. G.711alaw

B. iLBC

C. G.722

D. G.711ulaw

A

Answer : D

They are RTP payload types, and in preference order.
Eg 8=g711alaw, 0=g711ulaw, 18=g729, 97=this one is special, it’s actually what they want to Mark RTP-NTP (RFC2833) DTMF relay as.

44
Q

A user dials 9011841234567 to reach Vietnam. Which steps send the call to the PSTN provider as 011841234567?

A

Answer: A

45
Q

Which action enables Cisco MRA?

A . Cisco UCC Express clients can obtain VPN connectivity to Cisco UCC Enterprise.

B . VPN connectivity can be established to Cisco UCM

C . Clients such as Cisco Jabber can use call control on Cisco UCM

D . Internal SIP clients registered to Cisco UCM can call external companies

A

Answer : C

46
Q

Which two protocols should be configured for the Cisco Unity Connection and Cisco UCM integration? (Choose two.)

A. RTP

B. SCCP

C. MGCP

D. H.323

E. SIP

A

Answer : B E

47
Q

Refer to the exhibit. A call is failing to establish between two SIP Devices. The called device answers with this SDP. Which SDP parameter causes this issue?

  • A. The payload for G.711ulaw must be 18.
  • B. The calling device did not offer a ptime value.
  • C. The media stream is set to sendonly.
  • D. The RTP port is set to 0.
A

Answer : D

m= The first sub-field is the media type. Currently defined media for TMedia is “audio”. The second sub-field is the transport port to which the media stream will be sent. In Smart Media we don’t specify it in Profile SDP Description and therefore you should insert “0”.

48
Q

Which two approaches are taken to implement CAC within Cisco UCM in full-mesh topology? (Choose two.)

A. physical location

B. Audio Codec Preference List

C. location-based CAC

D. RSVP-enabled locations

E. device pool

A

Answer: C D

49
Q

Which DTMF relay method configured on a SIP dial-peer will ensure that a media resource is not invoked by Unified CM for calls to UCCX IVRs?

  • A. sdtmf-relay h245-signal
  • B. dtmf-relay rtp-nte
  • C. dtmf-relay sip-notify
  • D. dtmf-relay sip-kpml
A

Answer D

50
Q
A

Answer C

51
Q

Regarding SIP integrations with Cisco Unified Communications Manager, if the Cisco Unity Connection
is configured to listen for incoming IPv4 and IPv6 traffic, how should the addressing mode be set up in the
Cisco Unity Connection?
A. Set up media ports for each port group to use IPv4.
B. Set up for each group to use IPv4 and IPv6.
C. Set up IPv4 and IPv6 in cisco Unified CM.
D. Set up is not required.

A

Answer : D

52
Q

An administrator must configure the local route group feature on cisco UCM.
Which step will enable this feature?
A. For each route list configure a route group to use as a Local Route Group.
B. For each route pattern, select the Local Route Group as the destination.
C. For each route group, check the box for the Local Route Group feature.
D. For each device pool. configure a route group to use as a Local Route Group for that device pool

A

Answer : D

53
Q

A customer is deploying a SIP IOS gateway for a customer who requires that in-band DTMF relay is first
priority and out-of-band DTMF relay is second priority.
Which IOS entry sets the required priority?
A. dtmf-relay cisco-rtp
B. sip-notify dtmf-relay rtp-nte
C. dtmf-relay rtp-nte sip-notify
D. dtmf-relay sip-kmpl cisco-rtp

A

Answer C

54
Q

Which Cisco Collaboration Edge architecture product allows remote endpoints to leverage corporate
on-premises Cisco Unified Communications infrastructure?

A. Cisco Webex
B. Cisco VPN Client
C. Cisco Unified Communications Mobile and Remote Access
D. Cisco Umbrella

A

Answer C

55
Q

Which command is required to allow this media resource to handle Video Media streams?
A. maximum sessions hardware 50
B. video codec h264
C. codec pass-through
D. associate application Cisco Unified Border Element

A

Answer C

56
Q

How does an administrator make Cisco IP phone display the last 10 digits of the calling number when
the call is in the connected state, and also display the calling number in the E.164 format within call
history on the phone?
A. Configure a calling party transformation pattern that keeps only last 10 digits.
B. Configure a translation pattern that has a calling Party Transform Mask of XXXXXXXXXX.
C. On the inbound SIP trunk, change Significant Digits to 10.
D. Change the service parameter Apply Transformations On Remote Number to True.

A

Answer A

57
Q

Due to service provider restriction, Cisco Unified Communications Manager cannot send video in the
SDP.
Which two options on Cisco Unified CM are configured to suppress video in the SDP is outgoing invites?
(Choose two.)
A. Check the Send send-receive SDP in mid-call INVITE check box on the SIP trunk SIP profile.
B. Add the audio forced command to voice service voip on the Unified Border Elements.
C. Check the Retry Call as Audio on the SIP trunk
D. Set Video bandwidth in the Region settings to 0.
E. Change the Video Capabilities dropdown on the endpoint to Disabled.

A

Answer D E

58
Q

What is the function of the Cisco Unity Connection Call Handler?
A. routes calls to a user based on caller input
B. queues calls
C. searches a list of extensions until the call is answered
D. allows customized scripts for IVR capabilities

A

Answer A

59
Q

An engineer configures Cisco Unified Communications Manager to prevent toll fraud.
At which two point does the engineer block the pattern in Cisco Unified CM to complete this task?
(Choose two.)
A. route pattern
B. translation pattern
C. route group

D. partition
E. CSS

A

Asnwer D E

60
Q

Which type of greeting in the Call Handler configuration in Cisco Unity Connection overtimes all other
greetings?
A. holidays
B. supervisory
C. alternate
D. priority

A

Answer C

61
Q

A customer wants to deploy Cisco Jabber Phone Mode with contacts.
Which two configurations are needed to accomplish this goal? (Choose two)
A. Add the Application Client Users role to the Cisco UCM end users.
B. Remove the IM and Presence servers from the Cisco UCM service profile.
C. Disable Instant Messaging on IM and Presence.
D. Import Contacts.xml into Jabber.
E. Enable Cisco UCM end-users for IM and Presence.

A

Answer: C E

62
Q

Which call flow matches traffic from a Mobile and Remote Access registered endpoint to central call
control?
A. Endpoint > Expressway-C > Cisco unified CM
B. Endpoint > Expressway-E > Cisco Unified CM
C. Endpoint > Expressway-C > Expressway-E > Cisco Unified CM
D. Endpoint > Expressway-E > Expressway-C > Cisco Unified CM

A

Answer : D

63
Q

How does Cisco Unified Communications Manager perform a digit analysis on-hook versus off-hook
for an outbound call from a Cisco IP phone that is registered to Cisco Unified CM?
A. On-hook, by pressing the digits and entering “#” to process the call, Unified CM performs a
digit-by-digit analysis; off-hook, Unified CM analyses all digits as a string.
B. On-hook, unified CM performs a digit-by-digit analysis; off-hook, Unified CM considers all digit were
dialed and dos not wait for additional digits.
C. On-hook, no digit analysis is performed; off-hook, Unified CM requires the “#” to start the digit analysis.

D. On-hook, Unified CM considers all digits were dialed and does not wait for additional digits; off-hook,
Unified CM performs a digit-by-digit analysis.

A

Answer : D

64
Q

How does Cisco Unified Communications Manager perform a digit analysis on-hook versus off-hook
for an outbound call from a Cisco IP phone that is registered to Cisco Unified CM?
A. On-hook, by pressing the digits and entering “#” to process the call, Unified CM performs a
digit-by-digit analysis; off-hook, Unified CM analyses all digits as a string.
B. On-hook, unified CM performs a digit-by-digit analysis; off-hook, Unified CM considers all digit were
dialed and dos not wait for additional digits.
C. On-hook, no digit analysis is performed; off-hook, Unified CM requires the “#” to start the digit analysis.

D. On-hook, Unified CM considers all digits were dialed and does not wait for additional digits; off-hook,
Unified CM performs a digit-by-digit analysis.

A

Answer : D

65
Q

Multiple route patterns match a number.
How does Cisco Unified Communications Manager determine which pattern to use?
A. the one that discards everything PreDot
B. the one with the longest match
C. the one that comes first in numerical order
D. the one with the closed match

A

Answer D

66
Q

Refer to the Exhibit :

An administrator must fix the SRV records to ensure that server 1 .sample.com is always contacted first
from the three servers.
Which solution should the engineer apply to resolve this issue?
A. Priority = 100. Weight = 90
B. Priority = 5. Weight = 70
C. Priority = 10, Weight = 5
D. Priority = 10. Weight =10

A

Answer B

67
Q

Which two conditions must a user meet to provision a new device using the self-provisioning feature?
(Choose two.)
A. The user must have the appropriate universal device template linked to the linked to the user profile.
B. The user must have at least one user device profile assigned.
C. The user must have a primary extension.
D. At least DNs must be assigned to the user device.
E. The user must be part of “standard CCM Super User”.

A

Answer A, C

68
Q

Which attribute contains an XMPP stanza?
A. iq
B. message
C. type
D. presence

A

Answer C

69
Q

Which action is required if an engineer wants to have Cisco Unified Communications Manager
configuration for an MGCP gateway?
A. Upload the custom configuration in the TFTP server in cisco Unified CM.
B. Configure the Cisco Unified CM’s IP in voice service VoIP.
C. Apply the ccm-manager configuration commands to the gateway.
D. From Cisco Unified CM >Device > Gateway > Add gateway, check the auto-configuration check box.

A

Answer: C

70
Q

Endpoint A is attempting to call endpoint B. Endpoint A only supports G.711ulaw with a packetization
rate of 20 ms, and endpoint B supports packetization rate of 30 ms for G.711ulaw.
Which two media are resources are allocated to normalize packetization rates through transrating?
A. Hardware MTP on Cisco IOS Software
B. Software MTP on Cisco Unified Communication Manager
C. Software MTP on Cisco IOS Software
D. Software transcoder on Cisco unified Communications manager
E. Hardware transcoder on Cisco IOS Software

A

Answer: B D

71
Q

An administrator with ID392116981 is receiving complaints of pixilation smearing, and pulsing of video
calls between two offices that are connected by a WAN.
Assuming that QoS is implemented on the WAN connection, which classification is used to mark the video
traffic, according to the Cisco QoS baseline?
A. AF31
B. CS3
C. EF
D. AF41

A

Answer: D

72
Q

DRAG DROP
According to the QoS Baseline Model, drag and drop the applications form the left onto the correct
per-Hop Behaviour values on the right.

A

Voice = EF
Interactive Video = AF41
Bulk Data = AF11
Call-Signaling = AF31/CS3
Network Management = CS2
https://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND/QoS-SRND-Bo
ok/QoSIntro.html

73
Q

Which command must be defined before an administrator changes the linecode value on an ISDN T1
PRI in slot 0/2 on an IOS-XE gateway?
A. isdn incoming-voice voice
B. pri-group timeslots 1-24
C. card type t1 0 2
D. voice-port 0/2/0:23

A

Answer : C

74
Q

An engineer is configuring a BOT device for a Jabber user in Cisco Unified Communication Manager.
Which phone type must be selected?
A. Cisco Dual Mode for iPhone
B. Cisco Dual Mode for Android
C. third-party SIP device
D. Cisco Unified Client Services Framework

A

Answer: B

75
Q

You are adding regions in Cisco Unified Communications Manager.
Which codec(s) are selected when a call is placed if you set up the max audio bit rate to use 8 kbps?
A. G.722
B. G.729
C. G.729 and G.711ualw
D. G.711ulaw and G.711alaw

A

Answer B

76
Q

Due to provider requirements, outgoing calls from the Enterprise to the PSTN must start with channel
1.
Which ISDN command changes the channel selection on IOS to meet this requirement?
A. isdn bchan-number-order ascending
B. isdn protocol-emulate network
C. isdn incoming-voice
D. isdn bchan-number-order decending

A

Answer A

77
Q

Refer to the exhibit :

Calls to Cisco Unity Connection are failing across Cisco Unified Border Element when callers try to select
a menu prompt.
Why is this happening and how is it fixed?
A. Cisco Unified Border Element is not sending any support for DTMF. DTMF configuration must be
added to the appropriate dial peer.
B. The Cisco Unity Connection Call Handler is configured for a -Release to Switch” transfer type.
Transfers must be disabled for the Cisco Unity Connection Call Handler.

C. Cisco Unity Connection is configured on G.729 only. Cisco Unity Connection must be reconfigured to
support iLBC.
D. Cisco Unified Border Element is sending the incorrect media IP address. The IP address of the
loopback interface must be advertised in the SDP.

A

Answer: A

78
Q

An engineer troubleshoots a Cisco Jabber login problem on a Windows PC in the corporate network.
The login fails with the error message “Cannot find your services automatically. Click advanced settings to
set up manually.’’.
Which action should the engineer take first?
A. Verify the username and password and try again
B. Verify whether the cup-xmpp certificates are valid.
C. Perform a manual DNS lookup of SRV record _collab-edge._tls.domain.com.
D. Perform a manual DNS lookup of SRV record _cisco-uds.tcp.domain.com.

A

Answer : D

79
Q

An engineer must configure a cisco ISR 4000 as an MGCP gateway to download its MGCP-specific
configuration from cisco UCM.
Which Cisco IOS configuration snippet accomplishes this task?

A

Answer : C

80
Q

Refer to the exhibit.

An engineer is confining class of control for a user in Cisco UCM.
Which change will ensure that the user is unable to call 2143?
A. Change line partition to Partition_A
B. Change line CSS to only contain Partition_B
C. Set the user’s line CSS to None
D. Set the users device CSS to None

A

Answer D

81
Q

On which protocol and port combination does Cisco prime collaboration receive notifications (Traps
and Inform Requests) from several network devices in the collaboration infrastructure for which it has
requested notifications?
A. UDP 161
B. TCP 161
C. TCP 80
D. UDP 162

A

Answer: D

82
Q

Refer to the exhibit.

In this cisco UCM setup configured for EARLY offer, what is the codec preference line in the initial SIP
INVITE SDP?
A. m=audio 16444 RTP/AVP 9 18 101
B. m=audio 16444 RTP/AVP 0 8 18 101
C. m=audio 16444 RTP/AVP 18 101
D. m=audio 16444 RTP/AVP 9 0 8 18 101

A

Answer : C

83
Q

Refer to the Exhibit

An administrator is attempting to register a SIP phone to a Cisco UCM but the registration is failing. The IP
address of the SIP Phone is 10.117.34 222 and the IP 1 address of the Cisco UCM is 10.0.101.10. Pings
from the SIP phone to the Cisco UCM are successful.
What is the cause of this issue and how should it be resolved?
A. The certificates on the SIP phone are not trusted by the Cisco UCM. The SIP phone must generate new certifcates

B. DNS lookup for the Cisco UCM FQDN is failing. The SIP phone must be reconfigured with the proper
DNS server.
C. An NTP mismatch is preventing connection of the TCP session between the SIP phone and the Cisco
UCM. The SIP phone and Cisco UCM must be set with identical NTP
sources.
D. An network device is blocking TCP port 5060 from the SIP phone to the Cisco UCM. This device must
be reconfigured to allow traffic from the IP phone.

A

Answer D

84
Q

What is required when deploying co-resident VMs by using Cisco UCM?
A. Provide a guaranteed bandwidth of 10 Mbps.
B. Ensure that applications will perform QoS.
C. Avoid hardware oversubscription.
D. Deploy the VMs to a server running Cisco UCM.

A

Answer : C

85
Q

Refer to Exhibit :

An engineer verifies the configured of an MGCP gateway. The commands are already configured.
Which command is necessary to enable MGCP?
A. Device(config)# mgcp enable
B. Device(config)# ccm-manager enable
C. Device (config) # com-manager active
D. Device (config)# mgcp

A

Answer : D

86
Q

After an engineer runs the utils ntp status command on the Cisco Unified Communications Manager
publisher, the stratum value is 16.
Which issue can the Cisco Unified CM cluster experience?
A. The date/time group an all phones default to the time zone of the engineer.
B. The cluster loses access to port 124 at the firewall.
C. Unified CM sends an NTPv4 packet.
D. Database replication is not synchronized on the Unified CM nodes.

A

Answer : D

87
Q

Where is the default for maximum session Bit Rate for a region configured?
A. Region configuration
B. Enterprise Phone configuration

C. Service parameter configuration
D. Enterprise parameters configuration

A

Answer C

88
Q

what causes poor voice quality and video pixelization in a video call?
A. Cisco Unified Communications Manager is configured to use G.711 instead G.729.
B. 1 Gbps network ports are used instead of 100 Mbps network ports.
C. The QoS is configured incorrectly.
D. A firewall is blocking the RTP ports.

A

Answer : C

89
Q

What makes Cisco Unified Border Element a better choice than a conventional Session border
controller?
A. Voice policy
B. SIP security
C. DTMF interworking
D. Address hiding

A

Answer :A

90
Q

How can an administrator stop Cisco Unified Communications Manager from advertising the OPUS
codec for recording enabled devices?
A. In CUCM Service Parameters set “Opus codec Enables” to “Enabled for all devices Except
Recording-Enabled devices.
B. Go to the phone’s configuration page and set “Advertise OPUS Codec” to be “false”
C. Router recorded calls through Cisco Unified Border Element because it does not support OPUS.
D. Integrate the Cisco Unified CM with a recording solution that does not support OPUS.

A

Answer A

91
Q

Which two features of Cisco Prime Collaboration Assurance require advanced licensing? (Choose
two.)
A. real time alarm browse
B. multicluster support
C. call quality monitoring
D. email notifications
E. customizable events

A

Answer: B, C

92
Q

What is required for Cisco UCM to accept SIP calls with a URI in the format of “sip
2001@cucmpub.cisco.com”?
A. Define Cluster Fully Qualified Domain Name under Servers in Cisco UCM.
B. Change the Destination Address to a Fully Qualified Domain Name on the SIP trunk.
C. Set the SIPS URI Handling to True in CallManager Service Parameters.
D. Define Cluster Fully Qualified Domain Name in Enterprise Parameters.

A

Answer : D

93
Q

An engineer with troubleshoots poor voice quality on multiple calls. After looking at packet captures,
the engineer notices high levels of jitter.
Which two areas does the engineer check to prevent jitter? (Choose two.)
A. Voice packets are classified and marked.
B. All devices use wired connections instead of wireless connections.
C. The network meets bandwidth requirements.
D. Cisco UBE manages voice traffic, not data traffic.
E. MTP is enable on the sip trunk to cisco Unified Border Element.

A

Answer : A, C

94
Q

Refer to the Exibit :

Which Codec is negotiated?
A. G.729
B. ILBC
C. G.711ulaw
D. G.728

A

Answer : C

95
Q

Refer to the exhibit.

A customer submits this output, captured on a Cisco IOS router.
Assuming that an MGCP gateway is configured with a ISDN BRI interface, which BRI changes resolve the
issue?
A. interface BRI0/1/1
no ip address
isdn switch-type basic-net3
isdn incoming-voice voice
isdn send-alerting
isdn static-tei 0
B. interface BRI0/1/0
no ip address
isdn switch-type basic-net3
isdn point-to-multipoint-setup
isdn incoming-voice voice
isdn send-alerting
isdn static-tei 0
C. interface BRI0/1/1
no Ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn send-alerting
isdn static-tei 0
D. interface BRI0/1/1
no ip address
isdn switch-type basic-net3
isdn point-to-multipoint-setup
isdn incoming-voice voice
isdn send-alerting
isdn static-tei 0

A

Answer : C

96
Q

A network administrator with ID392116981 has determined that a WAN link between two Cisco UCM
clusters supports only 1 Mbps of bandwidth for voice traffic.
How many calls does this link support if G.711 as the audio codec is used?
A. 15
B. 16
C. 13
D. 12

A

Answer : D

97
Q

How is bandwidth allocated to traffic flows in a flow-based WFQ solution?
A. Each type of traffic flow has equal bandwidth.
B. Bandwidth is divided among traffic flows. Voice has priority.
C. Voice has priority and the other types of traffic share the remaining bandwidth
D. All the bandwidth is divided based on the QoS marking of the packets.

A

Answer : A

98
Q

Which two DNS records must be created to configure Service Discovery for on-premises Jabber?
(Choose two.)
A. _cuplogin._tcp.cisco.com pointing to a record of IM&P
B. _cisco-uds._tcp.cisco.com pointing to a record of Cisco Unified CM
C. _cuplogin._tls.cisco.com pointing to the IP address of IM&P
D. _cisco-uds._tls.cisco.com pointing to the IP address of Cisco Unified Communications manager
E. _xmpp._tls.cisco.com pointing to a record of IM&P

A

Answer : A, B

99
Q

When a phone is registered over Mobile and Remote Access, where does it register?
A. Expressway-C
B. Cisco Unified Communications Manager
C. Cisco Unified presence server
D. Expressway-E

A

Answer : B

100
Q

A network administrator deleted a user from the LDAP directory of a company. The end user shows as
Inactive LDAP Synchronize User in Cisco Unified Communications Manager.
Which step is next to remove this user from Cisco Unified Communications Manager?
A. Restart the Dirsync service after the user is deleted from LDAP directory.
B. Delete the user directly from Cisco Unified Communications Manager.
C. Wait 24 hours for the garbage collector to remove the user.
D. Execute a manual sync to refresh the local databased and delete the end user.

A

Answer : C

101
Q

An engineer is designing a load balancing solution for two Cisco Unified Border routers. The first router
(cube1.abc.com) takes 60% of the calls and the second router (cute2.abc.com) takes 40% of the calls,
Assume all DNS A records have been created.
Which two SRV records are needed for a load balanced solution? (Choose two.)
A. sip_udp.abc.com 60 IN SRV 1 40 5060 cube2.abc.com
B. sip_udp.abc.com 60 IN SRV 3 60 5060 cube2.abc.com
C. sip_udp.abc.com 60 IN SRV 60 1 5060 cube1.abc.com
D. sip_udp.abc.com 60 IN SRV 2 60 5060 cube1.abc.com
E. sip_udp.abc.com 60 IN SRV 1 60 5060 cube1.abc.com

A

Answer A E

102
Q

Which issue can occur if QoS is not Deployed on a Cisco Collaboration architecture across the WAN?
A. Unexpected shut-down on Cisco Unified Communications Manager
B. Packet fragmentation
C. 403 Forbidden errors on SIP calls
D. Excessive jitter

A

Answer D

103
Q

Which Cisco Unified communications manager configuration is required for SIP MWI integration?
A. Select “Redirecting Diversion Header Delivery – Inbound” on the SIP trunk.
B. Enable “Accept presence subscription” on the SIP trunk security profile.
C. Select “Redirecting Diversion Header Delivery – outbound” on the SIP trunk.
D. Enable “Accept unsolicited notification” on the SIP Trunk security profile.

A

Answer D

104
Q

Which method is used to avoid toll fraud with Cisco Unified Communications Manager calls?

A. Call policy service
B. Default zone access rules
C. TOLLFRAUD_APP
D. class of service

A

Answer D

105
Q

A customer asked to integrate Unity Connection with Cisco UCM using SIP protocol.
Which two features must be enabled on SIP security profiles? (Choose two)
A. Accept presence subscription
B. Enable application level authorization.
C. Allow charging header
D. Accept replaces header
E. Accept unsolicited notification

A

Answer D E

106
Q

Refer to the exhibit.

An engineer is troubleshooting a codec negotiation issue where both endpoints that are involved in the
call support the codecs listed in the exhibit.
Which audio codec is selected il a call between two endpoints in Region 1 is placed?
A. G.711u
B. G.722
C. G.729

D:G711a

A

Answer : C

107
Q

Which two protocols does Cisco IM and Presence use to authenticate Jabber? (Choose two.)
A. TCP
B. SOAP
C. AXL
D. XMPP
E. QBE

A

Answer B D