350-801 4 Flashcards

Question 1

Q

What is the major difference between the two possible Cisco IM and presence high-availability
modes?
A. Balanced mode provides user load balancing and user failover only for manually generated failovers.
Active/standby made provides an unconfigured standby node in the event of an outage, but it does not
provide load balancing.
B. Balanced mode provides user load balancing and user failover in the event of an outage.
Active/standby mode provides an always on standby node in the event of an outage, but it does not
provide load balancing.
C. Balanced mode does not provide user load balancing, but it provides user failover in the event of an
outage. Active/standby mode provides an always on standby node in the event of an outage, but is does
not provide load balancing.
D. Balanced mode provides user load failover in the event of an outage. Active/standby mode provides an
always on standby node in the event of an outage, and is also provides load balancing.

Question 2

Q

Which SNMP service must be activated manually on the Cisco Unified Communications Manager
after installation?
A. Cisco CallManager SNMP
B. SNMP Master Agent
C. Connection SNMP Agent
D. Host Resources Agent

Question 3

Q

Which two functions are provided by Cisco Expressway series? (Choose two.)
A. endpoint registration
B. interworking of SIP and H.323
C. voice and video conferencing
D. voice and video transcoding
E. intercluster extension mobility

Question 4

Q

An engineer must configure an MGCP gateway and register it to Cisco Unified Communications
Manager.
Which prerequisite must be met before applying the gateway commands to enable MGCP?
A. The MGCP gateway and the Cisco Unified CM must be able to communicate over 2427,2428, and
2727.
B. The MGCP gateway must have voice service VoIP configured.
C. Cisco Unified CM and the MGCP gateway must utilize the SIP OPTIONS ping feature to monitor
status.
D. The MGCP gateway and the Cisco Unified CM must be able to communicate over ports 5060 and
5061.

Question 5

Q

What are two functions of Cisco Expressway in the Collaboration Edge? (Choose two)
A. Expressway-E provides a VPN entry point for Cisco IP phones with a Cisco AnyConnect client using
authentication based on certificates.
B. Expressway-C provides encryption for Mobile and Remote Access but not for business-to-business
communications.
C. The Expressway-C and Expressway-E pair can interconnect H 323-to-SIP calls for voice.
D. The Expressway-C and Expressway-E pair can enable connectivity from the corporate network to the
PSTN via a T1/E1 trunk.
E. Expressway-E provides a perimeter network that separates the enterprise network from the Internet.

Question 6

Q

An engineer configures local route group names to simplify a dial plan. Where does the engineer set
the route group according to the local route group names that are configured?
A. CSS
B. device pool
C. route list
D. route pattern

Question 7

Q

When a new SIP phone is registered to Cisco Unified communications Manager, it keeps failing and
showing an “unprovisioned” error message in the phone display.
Which problem is a possible cause of this issue?
A. Auto-registration is disabled on the Cisco Unified Communications Manager nodes and the phone
device does not have a DN configured.
B. The DHCP settings are incorrectly and the phone does not have an alternate TFTP defined.
C. The phone cannot download and install the latest firmware.
D. The DN assigned to the phone is already in use by another SIP phone.
E. The DN configuration for this phone is shared with SCCP phone, which is not supported.

Question 8

Q

Which call routing pattern is used for phone numbers that are in the E.164 format?
A. /+.! Route Pattern
B. +.! Route pattern
C. +.! Translation pattern
D. +1. [2-9]XX[2-9]XXXXXXX called Party Transformation pattern

Question 9

Q

An administrator is designing a new Cisco UCM for a company with many departments and firm
structure on their communications policies. The administrator must make sure that these communication
policies are reflected in the phone system setup. Certain departments cannot be accessed directly, even if
they have dedicated DID numbers. Some phones, especially public phones, must not be able to dial
international numbers.
Which type of function is configured to control which device is allowed to call another device in Cisco UCM?

A. partitions and calling search spaces
B. calling patterns and route patterns
C. regions and device pools
D. links and pipes

Question 10

Q

An administrator recently upgraded a Cisco Webex DX80 through its web interface but discovered
the next morning that the unit had reverted to its previous version.
What must the administrator do to prevent this from happening again?
A. Confirm the phone load name in the phone configuration.
B. Set the prepare cluster for rollback to pre-8.0 enterprise parameter to true.
C. Assign a universal device template to the phone.
D. Assign a phone security profile with secure SIP.

Question 11

Q

Which configuration tells a switch port to send Cisco Discovery protocol packets that configure an
attached Cisco IP phone to trust tagged traffic that is received from a device that is connected to the
access port on the Cisco IP phone?
A. Router# configure terminal
Router(config)# interface gigabitethernet 5/1
Router(config-if)# platform qos trust extend cos 5
B. Router# configure terminal
Router(config)# interface gigabitethernet 5/1
Router(config-if)# platform qos trust extend
C. Router# configure terminal
Router(config)# interface gigabitethernet 5/1
Router(config-if)# platform qos trust extend cos 3
D. Router# configure terminal
Router(config)# interface gigabitethernet 5/1
Router(config-if)# platform qos extend trust

Question 12

Q

An administrator executes the debug isdn q931 command while debugging a failed call. After a test call is
placed, the logs return a disconnect cause code of 1.
What is the cause of this problem?
A. The destination number rejects the call
B. The destination number is busy
C. The media resource is unavailable
D. The dialed number is not assigned to an endpoint

Question 13

Q

After an engineer implements the FAC and CMC features together, users report that calls take almost
one minute to complete and that they occasionally hear the reorder tone.
Which two actions address this issue? (Choose two.)
A. Advise the user to press the “#” button after dialling the FAC and CMC codes

B. Change the code if the problem persists i/i-Advise the user to hang up and try again
C. Adjust the T302 timer from the default of 15 seconds to 5 seconds to shorten the interdigit timer
D. Do not wait for the tones immediately dial the FAC and CMC

Question 14

Q

Which Cisco Unity Connection handler plays a greeting that announces the option to dial a user
extension by default?
A. the Goodbye call handler
B. the Operator call handler
C. the Directory handler
D. the Interview handler

Question 15

Q

Which Cisco Unified communications manager configuration is required for SIP MWI integration?
A. Select “Redirecting Diversion Header Delivery – Inbound” on the SIP trunk.
B. Enable “Accept presence subscription” on the SIP trunk security profile.
C. Select “Redirecting Diversion Header Delivery – outbound” on the SIP trunk.
D. Enable “Accept unsolicited notification” on the SIP Trunk security profile.

Question 16

Q

What happens to voice packets from a Cisco 8845 IP Phone in the QoS trust boundary?
A. The phone and access layer switch negotiate the classification of packets
B. The voice packets are classified by the phone, and the classification is accepted.
C. Cisco UCM determines how the voice packets are classified
D. The voice packets are not trusted, and the access layer switch reclassifies the packets.

Question 17

Q

Which action is required for a firewall configuration on a Mobile and Remote Access through Cisco
Expressway deployment?
A. The traversal zone on Expressway-C points to Expressway-E through the peer address field on the
traversal zone, which specifies the Expressway-E server address. For dual NIC deployments, set the
Expressway-E address using an FQDN that resolves the IP address of the internal interface
B. The internal firewall must allow these inbound and outbound connections between Expressway-C and
Expressway-E. SIP: HTTPS (tunneled over SSH between C and E): TCP 2222; TCP 7001; Traversal Media: UDP 2776 to 2777 (or 36000 to 36011 for large VM/appliance): XMPP: TCP 7400.

C. The external firewall must allow these inbound connections to Expressway: SIP: TCP 5061; HTTPS:
TCP 8443: XMPP: TCP 5222; Media: UDP 36002 to 59999.
D. Do not use a shared address for Expressway-E and Expressway-C, as the firewall cannot distinguish
between them If static NAT for IP addressing on Expressway-E is used, ensure that any NAT operation on
Expressway-C does not resolve the same traffic IP address Shared NAT is not supported.

Question 18

Q

Unanswered calls do not reach the voicemail associated with the phones Instead, callers receive the
default greeting.
Which action fixes the configuration?
A. Reboot Cisco Unity Connection
B. Review the conversation manager logs on Cisco Unity Connection
C. Check the box “Redirecting Diversion Header Delivery - Outbound”, then reset the trunk
D. Check the box “Redirecting Diversion Header Delivery - Outbound”

Question 19

Q

User A Calls user. The call gets connected, but the quality is bed.
What are two reasons for this issue? (Choose two)
A. Incorrect partition
B. No region relationship
C. Network congestion
D. Incorrect QoS
E. Incompatible codec

Question 20

Q

Due to service provider restriction, Cisco Unified Communications Manager cannot send video in the
SDP.
Which two options on Cisco Unified CM are configured to suppress video in the SDP is outgoing invites?
(Choose two.)
A. Check the Send send-receive SDP in mid-call INVITE check box on the SIP trunk SIP profile.
B. Add the audio forced command to voice service voip on the Unified Border Elements.
C. Check the Retry Call as Audio on the SIP trunk
D. Set Video bandwidth in the Region settings to 0.
E. Change the Video Capabilities dropdown on the endpoint to Disabled.

Question 21

Q

There is a call flow between Phone A and Phone B Phone B (holder) places Phone A (holder) on hold.
Which MRGL and Audio Source are played to Phone A?
A. MRGL A and Audio Source 4
B. MRGL B and Audio Source 4
C. MRGL B and Audio Source 2
D. MRGL A and Audio Source 2

Question 22

Q

In the cisco expressway solution, which two features does mobile and Remote access provide?
(Choose two)
A. VPN-based enterprise access for a subset of Cisco Unified IP Phone models
B. Secure reverse proxy firewall travelsal connectivity
C. the ability to register third-party SIP or H.323 devices on Cisco UCM without requiring VPN
D. the ability of Cisco IP Phones to access the enterprise through VPN connection
E. the ability for remote users and their devices to access and consume enterprise collaboration
applications and services

Question 23

Q

A collaboration engineer configures Global Dial Plan Replication for multiple Cisco UCM clusters. The
local cluster acts as the hub cluster and the remaining clusters act as spoke clusters.
Which service must the engineer configure on the local cluster?
A. Location Conveyance on intercluster SIP trunks
B. intra-Cluster Communication Signaling
C. Mobility Cross Cluster
D. Intercluster Lookup Service

Question 24

Q

An engineer must configure a cisco ISR 4000 as an MGCP gateway to download its MGCP-specific
configuration from cisco UCM.
Which Cisco IOS configuration snippet accomplishes this task?

Question 25

Q

A customer is deploying a SIP IOS gateway for a customer who requires that in-band DTMF relay is
first priority and out-of-band DTMF relay is second priority.
Which IOS entry sets the required priority?
A. dtmf-relay cisco-rtp
B. sip-notify dtmf-relay rtp-nte
C. dtmf-relay rtp-nte sip-notify
D. dtmf-relay sip-kmpl cisco-rtp

Question 26

Q

An engineer implements a new Cisco UCM based telephony system per these requirements:
• The local Ethernet bandwidth is sized based on the total bandwidth per call
• A G.736 codec is used.
• The bit rate is 64 kbps
• The codec sample interval is 10 ms.
• The voice payload size is 160 bytes per 20 ms.
What should the size of the Ethernet bandwidth be per call?
A. 31 2 kbps
B. 38.4 kbps
C. 55.2 kbps

D. 87.2 kbps

Question 27

Q

Configuration of DNS is required to achieve a fully functional Cisco UCM system Cisco UCM uses
DNS to resolve fully qualified domain names to IP addresses for which destinations?
A. Application server name
B. Primary TFTP Server for option 150
C. Cisco Unified Communications Manager Name
D. Sip trunk

Question 28

Q

An engineer must modify the existing QoS policy-map statement to implement LLQ for voice traffic.
Which change must the engineer make in the configuration?
A. bandwidth 170 to LLQ 170
B. bandwidth 170 to priority 170
C. bandwidth 170 to reserve 170
D. bandwidth 170 to percent 170

Question 29

Q

An administrator would like to set several Cisco Jabber configuration parameters to only apply to
mobile clients (iOS and Android).
How does the administrator accomplish this with Cisco Jabber 12.9 and Cisco UCM 12.5?
A. Assign the desired configuration file to “Mobile” Jabber Client Configuration in the
Service Profile.
B. Deploy jabber-config-user.xml on iOS and Android devices.
C. Upload the jabber-config.enc file to TFTP
D. Create a user profile in Jabber Policies.

Question 30

Q

There is a saturated link that has traffic shaping configured.

How is incoming traffic processed?
A. Excess traffic is queued for later transmission.
B. Excess traffic is dropped.
C. Traffic is compressed so that the traffic fits within the bandwidth of the link.
D. Excess traffic is queued, and then dropped after the timer expires.

Question 31

Q

AN administrator needs to help remote employee make a free call to an international destination. The
administrator calls the employee, then conferences in the international party. The administrator drops the
call, and the employee and the international party continue their conversation.
Which action prevents this type of toll fraud in the Cisco USM?
A. Set service parameter “Advanced Ad Hoc Conference” to FALSE
B. Set service parameter “Drop Ad Hoc Conference” to “Do not allow outside parties “
C. Set service parameter “Drop Ad Hoc Conference” to “When Conference Controller leaves”
D. Set service parameter “Advanced Ad Hoc Conference” to 2.

Question 32

Q

An administrator configures Cisco UCM to use UDP for SIP signaling and finds that an endpoint
cannot make calls.
Which action resolves this issue?
A. Change the phone security profile.
B. Change the SIP dial rules.
C. Change the SIP profile
D. Change the common phone profile.

Question 33

Q

An administrator configures a secure SIP trunk on Cisco UCM.
Which value is needed in the Secure Certificate Subject or Subject Alternate Name field to accomplish
this task?
A. the fully qualified domain name of the remote device that is configured on the SIP trunk
B. the common name of the Cisco UCM CallManager certificate
C. the common name of the remote device certificates
D. the fully qualified domain name of all Cisco UCM nodes that run the CallManager service

Question 34

Q

An administrator needs to create a partial PRI consisting of the first seven timeslots available.
Which configuration snippet configures the ISDN E1 PRI for this task?

Question 35

Q

A collaboration engineer configures Cisco UCM to act as a DHCP server.
What must be done next to configure the DHCP server?
A. Restart the TFTP service under Cisco Unified Serviceability
B. Add a DHCP subnet to the DHCP server under Cisco UCM Administration
C. Restart the Cisco DHCP Monitor Service under Cisco Unified Serviceability.
D. Add the new DHCP server to the primary DNS server

Question 36

Q

A company has an excessive number of call transfers to local and long-distance PSTN from Cisco
Unity Connection voicemail.
Which action in the Cisco Unity Connection restriction table resolves this issue?
A. Implement password complexity on voicemail boxes to prevent accounts from being compromised
B. Block PSTN patterns on Default Transfer. Default Outdial. and Default System Transfer

C. Create a custom restriction table ??????????? and block it
D. Create a custom restriction table *********** and Wock it

Question 37

Q

What are two features of Cisco Expressway that the customer gets if Expressway-C and
Expressway-E are deployed? (Choose two.)
A. highly secure firewall-traversal technology to extend organizational reach
B. complete endpoint registration and monitoring capabilities for devices that are local and remote
C. session-based access to comprehensive collaboration for remote workers, without the need for a
separate VPN client
D. additional visibility of the edge traffic in an organization
E. utilization and adoption metrics of all remotely connected devices

Question 38

Q

Which two actions must be taken to provision a new device using self-provisioning?
A. Enable the self-provisioning IVR in the Cisco UCM
B. Import the user profile to the corporate LDAP directory.
C. Link the appropriate service profile to the provisioning template.
D. Link the appropriate universal device template to the user profile.
E. Ensure the user has a directory URI and a primary extension.

Question 39

Q

Which DiffServ marking is the most likely to drop packets?
A. AF32
B. AF12
C. AF11
D. AF13

Question 40

Q

Which DSCP class selector is necessary to mark scavenger traffic?
A. CS1
B. AF21
C. AF11
D. CS2

Question 41

Q

A DTMF mismatch is occurring between an MGCP gateway registered FXS port and a Cisco Unified
communications Manager SIP trunk.
Which media resource can be leveraged to interwork this mismatch?
A. Media Termination point
B. Conference Bridge
C. Annunciator
D. Trusted relay point

Question 42

Q

A call from +1 613 555 1234 that is sent out through the Nice Gateways should result in a calling party of
001 613 555 1234 with the numbering type “international”.
Which configuration accomplishes this goal?
A. +.l pre-dot 00 international
B. + 0011 pre-dot 1 international
C. +1 ! none pre-dot 001 international
D. 613XXXXXXX none +011 international

Question 43

Q

Which program is required to deploy the Cisco Jabber client on an on-premises Cisco collaboration
solution?
A. Cisco Expressway-C
B. Cisco UCM IM and Presence
C. Cisco Unity Connection
D. Cisco UCM

Question 44

Q

A customer asked to integrate Unity Connection with Cisco UCM using SIP protocol.
Which two features must be enabled on SIP security profiles? (Choose two)
A. Accept presence subscription
B. Enable application level authorization.
C. Allow charging header
D. Accept replaces header
E. Accept unsolicited notification

Question 45

Q

What is required for Cisco UCM to accept SIP calls with a URI in the format of “sip
2001@cucmpub.cisco.com”?
A. Define Cluster Fully Qualified Domain Name under Servers in Cisco UCM.
B. Change the Destination Address to a Fully Qualified Domain Name on the SIP trunk.
C. Set the SIPS URI Handling to True in Call Manager Service Parameters.
D. Define Cluster Fully Qualified Domain Name in Enterprise Parameters.

Question 46

Q

Which two steps are required for bulk configuration transactions on the Cisco UCM database utilizing
BAT? (Choose two)
A. A data file in comma-separated values format must be uploaded to Cisco UCM
B. A server template must be created in Cisco UCM.
C. A device template must be created in Cisco UCM.
D. A data file in Abstract Syntax Notation One format must be uploaded to Cisco UCM
E. A data file in Extensible Markup Language format must be uploaded to Cisco UCM

Question 47

Q

Which action enables Cisco MRA?
A. Cisco UCC Express clients can obtain VPN connectivity to Cisco UCC Enterprise.
B. VPN connectivity can be established to Cisco UCM.
C. Clients such as Cisco Jabber can use call control on Cisco UCM.
D. Internal SIP clients registered to Cisco UCM can call external companies

Question 48

Q

Which two approaches are taken to implement CAC within Cisco UCM in full-mesh topology?
(Choose two.)
A. Device Pool

B. RSVP-enabled locations
C. location-based CAC
D. Audio Codec Preference List
E. physical location

Question 49

Q

An administrator has been asked to implement toll fraud prevention in Cisco UCM.
Which tool is used to begin this process?
A. Cisco UCM class of service
B. Cisco Unified Mobility
C. Cisco UCM Access Control Group restrictions
D. Cisco Unified Real-Time Monitoring Tool

Question 50

Q

A collaboration engineer adds a voice gateway to Cisco UCM The engineer creates a new gateway
device in Cisco UCM, selects VG320 as the device type and selects MGCP as the protocol.
What must be done next to add the gateway to the Cisco UCM database?
A. Configure the module in slot 0 of the new gateway
B. Select the DTMF relay type for the gateway
C. Select a device pool for the new gateway
D. Add the FQDN or hostname of the device

Question 51

Q

A collaboration engineer configures Global Dial Plan Replication for multiple Cisco UCM clusters. The local cluster acts as the hub cluster and the remaining clusters act as spoke clusters.

Which service must the engineer configure on the local cluster?

Location Conveyance on intercluster SIP trunks
intra-Cluster Communication Signaling
Mobility Cross Clusterwrong
Intercluster Lookup Service

Question 52

Q

Which characteristic of distributed class-based weighted fair queueing addresses jitter prevention?

It provides additional granularity by allowing a user to create classes correct
It minimizes jitter by implementing a priority queue for voice trafficwrong
It uses a priority queue for voice traffic to avoid jitter
It provides additional granularity by allowing a user to define custom classes

Question 53

Q

x A customer enters no IP domain lookup on the Cisco IOS XE gateway to suppress the interpreting of invalid commands as hostnames. Which two commands are needed to restore DNS SRV or A record resolutions? (Choose two.)

A. ip dhcp excluded-address

B. ip dhcp-sip

C. ip dhcp pool

D. transport preferred none

E. ip domain lookup

Question 54

Q

An administrator is asked to implement toll fraud prevention in Cisco UCM, specifically to restrict off-net to off-net call transfers. How is this implemented?

A. Implement time-of-day routing.

B. Use the correct route filters.

C. Set the appropriate service parameter.

D. Enforce ad-hoc conference restrictions.

Question 55

Q

A collaboration engineer troubleshoots issues with a Cisco IP Phone 7800 Series The IPv4 address
of the phone is reachable via ICMP and HTTP and the phone is registered to Cisco UCM However, the
engineer cannot reach the CLI of the phone.
Which two actions in Cisco UCM resolve the issue? (Choose two)
A. Enable FIPS Mode under Product Specific Configuration Layout in Cisco UCM
B. Enable Settings Access under Product Specific Configuration Layout in Cisco UCM.
C. Enable SSH Access under Product Specific Configuration Layout in Cisco UCM
D. Disable Web Access under Product Specific Configuration Layout in Cisco UCM
E. Set a username and password under Secure Shell Information in Cisco UCM

Question 56

Q

xWhat are two characteristics of priority queueing? (Choose two.)
A. It guarantees bandwidth for user-defined traffic classes.
B. It applies strict priority to user-defined traffic classes.
C. It allocates an equal share of bandwidth to each flow.
D. It places traffic Into one of four queues.
E. It ensures that critical traffic queues are serviced first.

Question 57

Q

An administrator works with an ISDN PRI that is connected to a third-party PBX. The ISDN link does
not come up; and the administrator finds that the third-party PBX uses the QSIG signalling method.
Which command enables the Cisco IOS Gateway to use QSIG signalling on the ISDN link?
A. isdn switch-type basic-qsig
B. isdn switch-type basic-ni
C. isdn switch-type primary-qsig
D. isdn incoming-voice voice

Question 58

Q

Which two codec permutations should be transcoded by this dspfarm? (Choose two)
A. G.729ar8 to G.711alaw
B. iLBC to G.7l1ulaw
C. G.729r8 to G711ulaw
D. G.722 to G 729r8

E. G.729br8toG711alaw

Question 59

Q

Where in Cisco UCM are codec negotiations configured for endpoints?
A. in enterprise parameters
B. under device profiles in device settings
C. under regions using preference lists
D. in in-service parameters

Question 60

Q

A SIP phone has been configured in the system with MAC address 0030 96D2 D5CB. The phone
retrieves the configuration file from the Cisco UCM.
Which naming format is the file that is downloaded?
A. SIPOO3O96D2D5CB.cnf.xml
B. SEP003096D2D5CB.cnf.xml
C. SEP0030406706705.cnf

D. SIP0030406706705.cnf

Question 61

Q

Where is urgent priority enabled to bypass the T302 timer?
A. route partition
B. CTI port
C. directory number
D. transformation pattern

Question 62

Q

Which statement describes the outcome when the trust boundary is defined at the Cisco IP phone?
A. Packets or Ethernet frames are not remarked by the IP phone.
B. Packets or Ethernet frames are remarked at the distribution layer switch.
C. Packets of Ethernet frames are remarked at the access layer switch.
D. Packets of Ethernet frames are not remarked at the access layer switch.

Question 63

Q

An engineer troubleshoots a Cisco Jabber login problem on a Windows PC in the corporate network.
The login fails with the error message “Cannot find your services automatically. Click advanced settings to
set up manually.’’.
Which action should the engineer take first?
A. Verify the username and password and try again
B. Verify whether the cup-xmpp certificates are valid.
C. Perform a manual DNS lookup of SRV record _collab-edge._tls.domain.com.
D. Perform a manual DNS lookup of SRV record _cisco-uds.tcp.domain.com.

Question 64

Q

A collaboration engineer adds a redundant NTP server to an existing Cisco Collaboration solution On the
Cisco UCM OS Administration page the new NTP server shows as “Not Accessible”.
Which action resolves this issue?
A. Restart NTPD on the Cisco UCM server
B. Start the NTP service on the new NTP server
C. Configure the “reach” value as “377” for the new NTP server
D. Delete and re-add the new NTP server via the Cisco UCM command-line interface

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350-801 4 Flashcards

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