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Foundations Of Human Communication (COMM-108) > Exam 1 Study > Flashcards

Exam 1 Study Flashcards

This deck is a combination of Chapter 1 (1-14), Chapter 2 (15-38), Chapter 3 (39-52), and Chapter 4 (53 - #) in order to study for Exam #1

1
Q

Communication

A

Creating meaning through symbolic interaction

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2
Q

Components of the Transactional model of communication

A

Sender, Receivers, Channel, Noise, Environmental

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3
Q

Senders

A

Encodes messages that send to receivers.

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4
Q

Noise

A

Any Interference with effective communication

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4
Q

Environmental

A

Current Circumstances where the communication is taking place

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4
Q

Receivers

A

Decodes the messages by assigning meaning

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4
Q

Channel

A

Method where message is conveyed between people

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4
Q

Small Group Communication

A

every person can participate in active communication with 3 people or more

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4
Q

Interpersonal Communication

A

communication of people in close relationships

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4
Q

Dyadic Communication

A

2 person interaction

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5
Q

Intrapersonal Communication

A

Communicating with oneself

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5
Q

Organizational Communication

A

Larger group communication with a desire to achieve a goal

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5
Q

Public Communication

A

Also known as public speaking. Too large for everyone’s contribution

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6
Q

Mass Communication

A

Messages transmitted to large widespread audiences

Examples include Advertisements & Movie studios

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7
Q

Self-Concept

A

Image you have of yourself

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8
Q

Self-Esteem

A

The positive and Negative evaluations we have of ourselfs

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9
Q

Good Self-Concept and Self-Esteem create…

A

Clear communication

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10
Q

Poor Self-Concept and Self-Esteem creates…

A

Distorted Communication

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11
Q

Public Self-Concept

A

How you want others to see you

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12
Q

Real Self-Concept

A

In honest moments of who you actually are

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13
Q

Ideal Self-Concept

A

The person we strive to become

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14
Q

A more connected types of “self” fitting together will contribute to more…

A

General Happiness

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15
Q

Socio-Communicative Orientation Dimensions

A

Assertiveness, Responsiveness, & Flexibility

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16
Q

Assertiveness (SCO)

A

Speaking up for your rights or values without destroying the rights or values of others

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17
Responsiveness (SCO)
Being other oriented in a conversation
18
Flexibility (SCO)
Ones ability to adapt the to communication behavior, changing from Assertiveness to Responsiveness when needed
19
Amiable Professions
Counselling, Service work, Social work, Human Resources, Teachers
20
Amiable Conflict managment Strategies
Offering reassurance of the relationship
21
Amiable Negotiation
Being patient, Getting to know them, Letting them know you, Low Risk Activities, "How" Questions
22
Analytical Professions
STEM, Construction, Finance, Law
23
Analytical Conflict Managment
Fact Oriented, Listen with actions, Call them out when non factual
24
Analytical Negotiation
Show how you behave, Facts and Logic, Low Risk Activities, 2-Sided Arguments, "Why" Questions
25
Driver Professions
Entrepreneurs, Managment, Politics
26
Driver Conflict Managment
Listening to them, Be assertive, Come with a Solution
27
Driver Negotiation
Business Conversation, Summaries, Specifics with action, Facts and Logic, Drive and Dominate the Conversation
28
Expressives Professions
Entertainment, Arts, Music, Marketing & Sales
29
Expressive Conflict Managment
Give them a little time
30
Expressive Negotiation
Prepare with people and Logic, Quick Stories, Summaries, Experience Oriented Stories, Repetition
31
Culture
The traditions, customs, norms, believes, values, thought-patterns that are past down from generation to generation.
32
Characteristics of Culture
Culture is Learned, Culture are shared Understandings, Culture are multifaceted, Culture is Dynamic, Cultural Identities are overlapping
33
Ethnocentrism
Tendency to see ones culture affiliations as central normal and good while doing other cultural groups as less normal and less good
34
Ethnocentrism Positive Outcomes
Survival, Group Cohesion (Teamwork)
35
Ethnocentrism Negative Outcomes
Culture Shock, Stereotypes, Prejudice
36
Culture Shock
The Trauma when entering a new Culture
37
Stereotypes
when a group of people from a culture are persevered to share one or more characteristics
38
Prejudice
Based judgments made towards others in advance of knowing those others, that are severely limited and likely in accurate.
39
Ethnocentrism Continuum
Equality, Sensitivity, Indifference, Avoidance, Disparagement
40
Dimensions of Culture Variations
How we are suppose to manage our sense of identity in our groups
41
Collectivism Cultures
A culture where people have Interdependence with others in there group
42
Individualistic Cultures
A culture where people define themselves of who they are as individuals
43
Expressive Cultures
Cultures that show emotions through there verbal and non-verbal communication
44
Suppressive Cultures
Cultures who set expectations that emotions should not be displayed.
45
Language
The collection of symbols with arbitrary meanings that are governed by rules and used to communicate
46
Language vs Speech
Language is Mental Speech is Physical
47
Ways to Study a Language
Semantics, Syntactics, Pragmatics
48
Semantics
The study of the structures of a unit of meaning
49
Syntactics
The study of the sentence structure of a language
50
Pragmatics
How we use language and social context to achieve goals
51
Denotations
The Agreement upon meanings of words
52
Connotations
Personal Meanings for words usually connected to emotion and drive from experiences
53
Sapir-Whorf Hypothesis
First Modern Educated Guess of the relationship between Language and Though
54
Strong Version of the Sapir-Whorf Hypothesis
Language Structure is necessary in order to produce through
55
Weak Version of the Sapir-Whorf Hypothesis
Language affects and reflects the way we see our world
56
Linguistic Determinism
Language determines out thoughts, our thoughts determine our realities on an individual level
57
Linguistic Relativity
People from different language communities see the world differently
58
Non-Verbal Communication
Messages expressed by other then linguistic means (Can be unintended, multiple codes, universal and cultural, discontinuous)
59
Proxemics Definition
Study of the use of space in human communications
60
Proxemics Public Territoriality
Open to everyone but become ours for a very brief periods of time
61
Proxemics Private Territoriality
Not open to everyone but can communicate closeness, status and other norms of communication
62
First Personal Space Zone
Intimate Zone: 0 - 8 inches
63
Second Personal Space Zone
Personal / Friendship: 8 inches - 4 feet
64
Third Personal Space Zone:
Social / Bushiness Zone: 4 feet - 8 feet
65
Fourth Personal Space Zone
Public Zone: 8 feet or more
66
Chronemics
The study of the use of time in human communication
67
Turn-taking
The amount of seconds of silence before a response
68
Waiting
Monochromatic waiting culture: Time is more valuable Poly-chromatic waiting culture: Relationships are more important in this types of culture
69
Timing of communication
The timing when you are able to convey communication
70
Oculesics
Study of Eye Behavior in Communication (Show interest, trust, intentions, respect, confidence, and can initiate, communicate there turn, and end conversations)
71
Haptics
The study of the use of touch in human communication. (Frequency, Duration, Location increase Affection. High-Contact and Low-Contact also are included)
72
Kinesics
The study of body movement and gestures in human communication (Body Language)
73
Emblems
Direct Verbal Translation
74
Illustrators
Show shape size and movements
75
Simple Demographics
Judging a human based on there physical appearance
76
Clothing & Artifacts
The judgement of people based on there belongings and clothing
77

Foundations Of Human Communication (COMM-108) (4 decks)

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