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Foundations Of Human Communication (COMM-108) > Exam 1 Study > Flashcards

Exam 1 Study Flashcards

This deck is a combination of Chapter 1 (1-14), Chapter 2 (15-38), Chapter 3 (39-52), and Chapter 4 (53 - #) in order to study for Exam #1

1
Q

Communication

A

Creating meaning through symbolic interaction

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2
Q

Components of the Transactional model of communication

A

Sender, Receivers, Channel, Noise, Environmental

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3
Q

Senders

A

Encodes messages that send to receivers.

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4
Q

Noise

A

Any Interference with effective communication

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4
Q

Environmental

A

Current Circumstances where the communication is taking place

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4
Q

Receivers

A

Decodes the messages by assigning meaning

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4
Q

Channel

A

Method where message is conveyed between people

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4
Q

Small Group Communication

A

every person can participate in active communication with 3 people or more

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4
Q

Interpersonal Communication

A

communication of people in close relationships

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4
Q

Dyadic Communication

A

2 person interaction

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5
Q

Intrapersonal Communication

A

Communicating with oneself

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5
Q

Organizational Communication

A

Larger group communication with a desire to achieve a goal

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5
Q

Public Communication

A

Also known as public speaking. Too large for everyone’s contribution

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6
Q

Mass Communication

A

Messages transmitted to large widespread audiences

Examples include Advertisements & Movie studios

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7
Q

Self-Concept

A

Image you have of yourself

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8
Q

Self-Esteem

A

The positive and Negative evaluations we have of ourselfs

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9
Q

Good Self-Concept and Self-Esteem create…

A

Clear communication

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10
Q

Poor Self-Concept and Self-Esteem creates…

A

Distorted Communication

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11
Q

Public Self-Concept

A

How you want others to see you

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12
Q

Real Self-Concept

A

In honest moments of who you actually are

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13
Q

Ideal Self-Concept

A

The person we strive to become

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14
Q

A more connected types of “self” fitting together will contribute to more…

A

General Happiness

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15
Q

Socio-Communicative Orientation Dimensions

A

Assertiveness, Responsiveness, & Flexibility

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16
Q

Assertiveness (SCO)

A

Speaking up for your rights or values without destroying the rights or values of others

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17
Q

Responsiveness (SCO)

A

Being other oriented in a conversation

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18
Q

Flexibility (SCO)

A

Ones ability to adapt the to communication behavior, changing from Assertiveness to Responsiveness when needed

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19
Q

Amiable Professions

A

Counselling, Service work, Social work, Human Resources, Teachers

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20
Q

Amiable Conflict managment Strategies

A

Offering reassurance of the relationship

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21
Q

Amiable Negotiation

A

Being patient, Getting to know them, Letting them know you, Low Risk Activities, “How” Questions

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22
Q

Analytical Professions

A

STEM, Construction, Finance, Law

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23
Q

Analytical Conflict Managment

A

Fact Oriented, Listen with actions, Call them out when non factual

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24
Q

Analytical Negotiation

A

Show how you behave, Facts and Logic, Low Risk Activities, 2-Sided Arguments, “Why” Questions

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25
Q

Driver Professions

A

Entrepreneurs, Managment, Politics

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26
Q

Driver Conflict Managment

A

Listening to them, Be assertive, Come with a Solution

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27
Q

Driver Negotiation

A

Business Conversation, Summaries, Specifics with action, Facts and Logic, Drive and Dominate the Conversation

28
Q

Expressives Professions

A

Entertainment, Arts, Music, Marketing & Sales

29
Q

Expressive Conflict Managment

A

Give them a little time

30
Q

Expressive Negotiation

A

Prepare with people and Logic, Quick Stories, Summaries, Experience Oriented Stories, Repetition

31
Q

Culture

A

The traditions, customs, norms, believes, values, thought-patterns that are past down from generation to generation.

32
Q

Characteristics of Culture

A

Culture is Learned, Culture are shared Understandings, Culture are multifaceted, Culture is Dynamic, Cultural Identities are overlapping

33
Q

Ethnocentrism

A

Tendency to see ones culture affiliations as central normal and good while doing other cultural groups as less normal and less good

34
Q

Ethnocentrism Positive Outcomes

A

Survival, Group Cohesion (Teamwork)

35
Q

Ethnocentrism Negative Outcomes

A

Culture Shock, Stereotypes, Prejudice

36
Q

Culture Shock

A

The Trauma when entering a new Culture

37
Q

Stereotypes

A

when a group of people from a culture are persevered to share one or more characteristics

38
Q

Prejudice

A

Based judgments made towards others in advance of knowing those others, that are severely limited and likely in accurate.

39
Q

Ethnocentrism Continuum

A

Equality, Sensitivity, Indifference, Avoidance, Disparagement

40
Q

Dimensions of Culture Variations

A

How we are suppose to manage our sense of identity in our groups

41
Q

Collectivism Cultures

A

A culture where people have Interdependence with others in there group

42
Q

Individualistic Cultures

A

A culture where people define themselves of who they are as individuals

43
Q

Expressive Cultures

A

Cultures that show emotions through there verbal and non-verbal communication

44
Q

Suppressive Cultures

A

Cultures who set expectations that emotions should not be displayed.

45
Q

Language

A

The collection of symbols with arbitrary meanings that are governed by rules and used to communicate

46
Q

Language vs Speech

A

Language is Mental

Speech is Physical

47
Q

Ways to Study a Language

A

Semantics, Syntactics, Pragmatics

48
Q

Semantics

A

The study of the structures of a unit of meaning

49
Q

Syntactics

A

The study of the sentence structure of a language

50
Q

Pragmatics

A

How we use language and social context to achieve goals

51
Q

Denotations

A

The Agreement upon meanings of words

52
Q

Connotations

A

Personal Meanings for words usually connected to emotion and drive from experiences

53
Q

Sapir-Whorf Hypothesis

A

First Modern Educated Guess of the relationship between Language and Though

54
Q

Strong Version of the Sapir-Whorf Hypothesis

A

Language Structure is necessary in order to produce through

55
Q

Weak Version of the Sapir-Whorf Hypothesis

A

Language affects and reflects the way we see our world

56
Q

Linguistic Determinism

A

Language determines out thoughts, our thoughts determine our realities on an individual level

57
Q

Linguistic Relativity

A

People from different language communities see the world differently

58
Q

Non-Verbal Communication

A

Messages expressed by other then linguistic means

(Can be unintended, multiple codes, universal and cultural, discontinuous)

59
Q

Proxemics Definition

A

Study of the use of space in human communications

60
Q

Proxemics Public Territoriality

A

Open to everyone but become ours for a very brief periods of time

61
Q

Proxemics Private Territoriality

A

Not open to everyone but can communicate closeness, status and other norms of communication

62
Q

First Personal Space Zone

A

Intimate Zone: 0 - 8 inches

63
Q

Second Personal Space Zone

A

Personal / Friendship: 8 inches - 4 feet

64
Q

Third Personal Space Zone:

A

Social / Bushiness Zone: 4 feet - 8 feet

65
Q

Fourth Personal Space Zone

A

Public Zone: 8 feet or more

66
Q

Chronemics

A

The study of the use of time in human communication

67
Q

Turn-taking

A

The amount of seconds of silence before a response

68
Q

Waiting

A

Monochromatic waiting culture: Time is more valuable

Poly-chromatic waiting culture: Relationships are more important in this types of culture

69
Q

Timing of communication

A

The timing when you are able to convey communication

70
Q

Oculesics

A

Study of Eye Behavior in Communication

(Show interest, trust, intentions, respect, confidence, and can initiate, communicate there turn, and end conversations)

71
Q

Haptics

A

The study of the use of touch in human communication.

(Frequency, Duration, Location increase Affection. High-Contact and Low-Contact also are included)

72
Q

Kinesics

A

The study of body movement and gestures in human communication

(Body Language)

73
Q

Emblems

A

Direct Verbal Translation

74
Q

Illustrators

A

Show shape size and movements

75
Q

Simple Demographics

A

Judging a human based on there physical appearance

76
Q

Clothing & Artifacts

A

The judgement of people based on there belongings and clothing

77
Q
A

Foundations Of Human Communication (COMM-108) (4 decks)

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