exam 1 Into to Management Flashcards
management
- managing resources (ppl) w/in an organization.
- has legitiment power- hiring/firing . formal designated position. Power Derived from position/ job.
- about the work
- manipulate ppl, environment money,time resources to achieve organizations goals
- specific Functions/ duties- about the work.
- goals:R/t the organization
- always about organization + managing ppl 0
leadership
Unofficial-attained/achieved
- can be assumed by more than one person
- no legitament power
- usually no Subordinents
- wider role than manager.
About the people
- group process
- interpersonal relationships
Power
Enables one to accomplish goals, the capacity to act or the strength to accomplish it. Ex. Mother Teresa, MLK
authority
Is the right to command a person - a person who has the right to give you an order or direction
ex. Police _ accompanies management as a source of legitiment power
Influence
Anyone that has an informal position but has the ability to direct change or change the viewpoint or character of another
power/authority/influence - quote for exam 1 /Final
To be a good manager you must be an effective leader, but the reverse is not true. You can be a leader + you don’t have to be a manager. But if your going to be a good manager you have to be an effective leader”
Power/authority quote
You may be in a position of power but you my not have
: authority or you may have authority w/out any power.
Ex. New/inexperiance nursing manager- has legitiment power of being a manager + have authority but may not have influence
→ integrating managment functions in leadership roles
Four components of an effective leader
1-self-awarness
- vision
- trust
- trust
- Self-awareness (component of effective leadership
- emotional awareness, coping mechanisms, reactions to difficult situations,
- seeking feedback
- knowing default mechanism:
- know to cope w/-situations behavior/How ‘
- leaders expectations have impactn as followers
- Knowledge (component of leadership)
- knowing yourstuff. - concerned w/human needs t motivation and now they affect behavior, how people act as a group + individually
- you own behavior -critically knows.
- own behavior values, skills, styles personality.
- Vision-component of leadership
Leadership involves dreaming of possibilities believing there can be a better way.
- asking why not
- seeing the visions of others + making it a reality
- Trust (component of leadership)
Its the foundation of all leadership -all of the ingredients for great leadership,generating + sustaining an absolute sense of trust is the most important.
Trust.
- creating + maintaining trust: Do what you say
- hard to earn, easy to lose, once lost, hard to get back
Communication
Info flow can have aImpact on the organizational culture + the capacity For change
-included aspects: Listening,linking, networking
- influencing info flow is one of the critical things about being a leadership t has direct impact on team performance
(Does right know what doing)
communication- listening
Is of hardest most important skills
communication-linking
When you see + express a connection between 2 separate ideas
ex risk factors-ie pressure sore,labs,-connection
Components of communication
Listening, linking, networking
Networking-communication
Developing connections between people.
Goals
-the reason for behavior - the end result leader ships idea
_* leaders are proactive in formulating goals. They shape ideas rather than responding to the idea of others.
*Four components of effective management *
Planning
Organizing
Op
Directing
Controlling
- Planning: component of effective management -
*uses the decision making process
Defined: a plan is a guide for action in reaching a goal and must be Flexible. Plans should be specific, simple and realistic
-Selecting + setting priorities, to achieve result
→
ex. Policy procedure meetings, time management/plan change, collaborative agreement, fiscal planning budget meeting, building planning, (types: strategic tactical ‘r
→purpose t direction of agency-mission, vision, philosophy, goals, bed meeting,.scheduling-shift, census, divert absenteeism
2 components of effective management-organizing
The process of coordinating the work to be done- follows the planning process.
..
*establishing a formal structure that provides the best possible coordination or use of Resourcesto accomplish goals r objectives
- resources: organize the work of the people
- organizing the work, the people, the environment
- planning and organizing
- ex.hiving of new nurses-ovientation, human resource management, staff development, organization of pt. CarBu scheduling, budget,
- Component of effective management-directing
- process of getting the organization’s work done: directing ppl too carry out work
- doing phase
- managers direct the work of their subordinates during this phase and followers support them so they can achieve desired outcomes
- delegate: create schedule, over sea projects.
**establishing directions t influencing people to follow that direction by motivating people to carry out desived actions. Major Strategy is creating a motivational climate through recognition and rewards.
-ex. Communication, delegation, managing conflicts, facilitating collaboration, units working together(ICU & Ed)
4.component of effective management-controlling
Monitoring supervision and evaluation- comparing the results of work w / pre-determined standards of performance and taking corrective action if needed. Compliance w/standards: measures performance-quality- control. Auditing of patient goals/ outcomes
- quality control: managers monitor, supervise, and evaluate the following
1. individuals absenteeism, latearrivals, early departures, med errors, to work w/other nursing care, prof growth.
2. Unit as a whole-census, falls, infection rates, med errors, cost overruns, budget, morale, compliance with standards, narcotic counts.
3. Monitoring methods- direct observation (rounding), chart audit, incident reports, peer evaluation,
** nurse must balance 2 competing interests: the needs of the staff
(Efficiency, morale, competency. Ect)and the needs
Of the employer (quality, cost effectiveness, productivity, ect)
