Exam 1 - From Slides

Question 1

Apothecary

Answer 1

Small pharmacies that bought bulk chemicals to make produces

Usually family managed

Gave medical advice and remedies for healing

Also sold protective medications and chemicals

Question 2

Health maintenance organizations (HMOs)

Answer 2

Type of health insurance plan that provides care through a network of providers for a prepaid fee

Designed to reduce the cost of medical care while still maintaining quality

Question 3

Prospective payment system (PPS)

Answer 3

Medicare reimbursement method that pays a fixed amount for a specific service, rather than being reimbursed based on the actual services provided

Question 4

Coaching

Answer 4

A tool managers use to provide employees support, direction, and advice to help them come to conclusions and improve their performance

Question 5

Pharmaceutical care (PC)

Answer 5

Practice where pharmacist takes responsibility for a patient’s drug related needs and is held accountable for this commitment

Provides responsible drug therapy to achieve positive patient outcomes

Question 6

Variance

Answer 6

The difference between the actual realized amount and the budgeted amount

Question 7

New employee orientation

Answer 7

Program to help a newly hired employee become familiar with their new position and the organization

Question 8

Budget

Answer 8

Financial plan used to estimate the results of future operations

Question 9

Management vs leadership

Answer 9

Leadershi