Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Supervision > Exam 1 > Flashcards

Exam 1 Flashcards

1
Q

3 common characteristics of organization

A

Distinct purpose
Composed of people
Systematic structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

4 management functions

A

Planning
Organizing
Leading
Control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

4 required competencies

A

Technical
Interpersonal
Conceptual
Political

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Induvidualistic society

A

USA

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Contingent workforces

A

Part time, temps and contract workers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Productivity

A

Measure of the effective use of resources

Output/input

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Productivity growth

A

Current period productivity-previous period productivity

Over

Previous period productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Strategic planning

A

What u wanna do

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Tactical planning

A

How do we do it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Standing plans

A

Policies. Procedures and rules

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Smart goals

A 
Specific
Measurable
Agreed upon
Realistic
Time bound
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Unity of command

A

An employee should have only one supervisor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Centralization

A

Decisions making with top management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

4 steps of delegation

A

Allocation of duties
Delegation of authority
Assignment of responsibility
Creation of accountability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

EEOC

A

Equal employment opportunity commission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Exempt

A

Salary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Quid pro quo

A

Promotion for sex

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

How many employees to subject an employer to title 7

A

15

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Lily Ledbetter act signed in

A

2009

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Middle management

A

People who manage other managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Conceptual

A

Ability to analyze and diagnose complex situations

22
Q

Effectiveness

A

Doing the right task

23
Q

Efficiency

A

Doing the task right

24
Q

Process

A

Primary activities supervisors perform

25
Q

Ethics

A

Rules that define right and wrong conduct

26
Q

Parochialism

A

Seeing things from ones own perspective

27
Q

Work process engineering

A

Radical change in the organization

28
Q

Standing plan

A

Plan that can be used over and over again

29
Q

Intermediate plan

A

Cover 1-5 years

30
Q

Unity of command

A

Only one supervisor

31
Q

Work specialization

A

Process of breaking job into number of steps

32
Q

Span of control

A

Number of employees a supervisor can control

33
Q

Decentralization

A

Decisions made at the lowest levels

34
Q

Affirmative action

A

Active effort to recruit, select, train and promote members of protected groups

35
Q

Eeoc

A

Equal employment opportunity commission

Decisions without regard to race gender age ect.

36
Q

Supervisor responsibilities

A

Plan
Organize
Control
Lead

37
Q

Control process consists of three steps

A

Measure performance
Comparing results with goals
Taking corrective actions

38
Q

Corrective action

A

Immediate

39
Q

Basic action

A

Focuses on causes

Permanent fix

40
Q

Concurrent controls

A

Takes place while in activity is in process

41
Q

Corrective controls

A

Adjust for future activities

42
Q

Decision formula

A

Benefit / burden

43
Q

Programmed decision

A

Repetitive decision that can be handled by routine approach

44
Q

Locus of control

A

Source of control over individuals behavior

45
Q

Machiavellianism

A

Manipulative behavior to get the job done

46
Q

Self monitoring

A

Ability to adjust ones behavior

47
Q

Maslow’s theory

A

Hierarchy of needs. Satisfied need no longer creates tension

48
Q

Theory x

A

Go to work for the money

49
Q

Theory y

A

Enjoys going to work

50
Q

Motivation hygiene theory

A

Opposite of satisfaction in not dissatisfaction

51
Q

Equity theory

A

Outcomes of their work

Supervision (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions