Evolution of Management

Question 1

Why do we need managers and when is the authority necessary?

Answer 1

1. Decisions are time-sensitive
2. Key knowledge is concentrated within management team
3. High need for coordination

Question 2

What are the stages of theory development?

Answer 2

1. Observation and description of the phenomenon
2. Categorisation
3. Formation of a theory; a statement of what causes what and why

Question 3

What is an Organisation

Answer 3

• Deliberate arrangement of ppl to accomplish a purpose

Question 4

What are the characteristics of an Organisation?

Answer 4

• Distinct purpose
• Ppl working together
• Deliberate systematic structure

Question 5

What is management?

Answer 5

• Involving coordination + overseeing work activities so it is completed efficiently AND effectively

Question 6

What is High/Low Efficiency/Effectiveness

Answer 6

Manager’s poor allocation of resources = poor efficiency
Manager’s good allocation of resources
= good efficiency
Manager’s correct goals/ambitions
= strong effectiveness
Manager’s poor goals/ambitions
= poor effectiveness

Question 7

What are the 3 levels of managers and what types of skills do each require

Answer 7

• Top level = organisation-wide decisions + est. goals and plans that affect the entire org. REQUIRE CONCEPTUAL skills (self-work)
• Middle = management b/w top level and first-line of org. REQUIRES HUMAN SKILLS (positive/build connection)
• First-line = manage the work of non-managerial employees REQUIRES TECHNICAL SKILLS (practical work)

Question 8

What is a Manager’s Role?

Answer 8

PLOC
Planning
Leading
Organising
Controlling