Everest Case Flashcards
1
Q
Causes of tragedy
A
- Overconfidence of leaders & clients
- Team members not fit
- Team members with minimal or no experience
- Team performance was based on the weakest link
- Lack of communication and trust
- no moral support & physical guidance
- Turnaround time
2
Q
Leadership and Decision Making
A
- Set rules on turn around time, be decisive and balance the decisions
- Willingly turn around reducing their losses despite their sunk costs
- identify environmental and psychological stressors
- Force should not be underestimated to avoid recency effect
3
Q
Team Dynamics
A
- Create shared values by bringing the team together
- Divide the team into smaller more manageable teams and provide easy communication between members
- have qualify members
- allow guides and team members to speak in private allowing a balance of overconfidence therefore removing the cognitive bias
