Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

AC Building Surveying > Ethics, Professionalism and Rules of Conduct > Flashcards

Ethics, Professionalism and Rules of Conduct Flashcards

1
Q

What are the RICS’s Principles of better regulations

A

Proportionality
Accountability
Consistency
Targeting
Transparency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is rule One

A

Members and firms must be honest, act with integrity and comply with their professional obligations, including obligations to the RICS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Members and firms must be h???, act with i??? and comply with their
professional obligations, including obligations to RICS

A

Members and firms must be honest, act with integrity and comply with their
professional obligations, including obligations to RICS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is rule 2

A

Members and firms must maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Members and firms must maintain their professional c….. and ensure
that services are provided by competent i……. who have the necessary
e………

A

Members and firms must maintain their professional competence and ensure
that services are provided by competent individuals who have the necessary
expertise.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is rule 3

A

Members and firms must provide good-quality and diligent service.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Members and firms must provide g…….. and d……… service.

A

Members and firms must provide good-quality and diligent service.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is rule 4

A

Members and firms must treat other with respect and encourage diversity and inclusion.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Members and firms must treat others with r……. and encourage d…….. and
i……..

A

Members and firms must treat others with respect and encourage diversity and
inclusion.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is rule 5

A

Members and firms mist act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Members and firms must act in the public interest, take responsibility for their
actions and act to prevent harm and maintain public confidence in the profession.

A

Members and firms must act in the p………… , take responsibility for their a……. and act to prevent h…… and maintain public c……… in the profession.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Why did the rules of conduct change?

A

Previous rules had been in place since 2007.

One single document to enable greater clarity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What should chartered members need to do on a annual basis

A

20 Hours CPD (10 of which are formal)

Members must cooperate with RICS

Must provide all information requested by the Standards and Regulation Board.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Why does the RICS have Rules of Conduct

A

To provide a framework

Important for the Institution and members.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Your brother in law is a chartered surveyor, you find out he is working outside of the rules of conduct. What do you do?

A

Verity the facts and remind him of his duties.

Inform the RICS specifying my relationship to the person and any corrective action my brother has put in place.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

In the case of a breach of a rule of conduct, what is the procedure?

A

Not every shortcoming will rise to proceedings.

A formal investigation by the Head of Regulation of the RICS

RICS and request information or visit and inspect to investigate

Members must cooperate.

17
Q

How can disciplinary proceedings be triggered

A

Complaint to the RICS

An Allegation by a client or third Party

Information received or established by the RICS.

18
Q

What actions can be imposed after the end of the investigation stage

A

Fixed penalty

Consent order

Disciplinary panel.

19
Q

What are fixed penalties

A

A fine by the RICS

20
Q

What is a consent order

A

Written agreement by the RICS and a member or firm

Can require corrective actions or restrain them from taking certain actions for a period of time.

21
Q

When is a disciplinary panel applicable?

A

More serious breaches of conduct
panel will usually be held in public
Burden of proof is on the RICS
Balance of probabilities approach.

22
Q

What sort of breaches require a disciplinary panel?

A

Fraud, dishonesty, convection of a serious criminal offence, gross incompetence, misappropriation of a client money.

23
Q

What procedures must you follow when starting up a new practice?

A

Obtain RICS starter pack

Inform RICS

Appoint contact officer

Prepare a complaints handling procedure

Obtain PI cover

Set up specific bank account for clients money

Abide by the Rules of Conduct.

24
Q

What insurances would you need if you were starting up your own firm.

A

Professional Indemnity Insurance

Employers Liability

Public Liability

Buildings Insurance for an office or place of work.

25
Q

What do registered firms have to send to the RICS annually?

A

Perform an annual return.

It states: type of business, staffing, nature of clients, training provisions, complaints handling and records, PI insurance and whether the firm holds clients money.

26
Q

What processes do regulated firms need to put in place when handling clients money?

A

“Preserve the security of clients’ money which does not belong wholly to the company”

Set procedures must be in place to handle clients money.

27
Q

What are the different types of clients money accounts

A

General accounts hold money for more than one client

Discrete accounts reference a single named client.

28
Q

What is run off cover?

A

Insurance in place for when a surveyor or firm no longer exists.

No run off cover is a form of negligence.

29
Q

What limitation periods are associated with underhand and deed forms of contract.

A

Executed as underhand = 6 years

Executed as deed = 12 years

30
Q
A
31
Q

What was the complaint handling procedure include? 

A

Processes must include a readiness mechanism

It must be clear, transparent and impartial

A record must be taken at the point of complaint

A complaint must be investigated within 28 days

PI must be informed

Must be two stage 

32
Q

What do you do if you receive a letter of complaint? 

A

Except receipt of the letter and inform the complaint handling officer

Provide any additional information and ensure professional indemnity insurers is notified 

33
Q

What is the clients money protection scheme

A

Money protection scheme operated by the RICS

34
Q

What can I use to categories CPD

A

Use the RICS decision tree

35
Q

What is the purpose of professional indemnity insurance

A

Provides financial cover in the event of a breach in professional duty (neglect, error or omission)

36
Q

What benefit does it provide for professionals and clients

A

Professional is protected from financial loss

Client is able to recover financial loss

37
Q

What are the main elements of a fee proposals

A

Terms and conditions
Scope of services
Exclusions
Assumptions

AC Building Surveying (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions