Ethics, Effectiveness, and Competence Flashcards
1
Q
unethical Communication
A
impede someone’s freedom of choice
2
Q
four most common types of unethical communication
A
lying, fear and emotional appeals, censoring messages, gossiping
3
Q
you are gossiping and not just sharing information when what 3 things are true
A
info was told as a secret, know the info is false , info invades privacy
4
Q
4 skills of effective communication
A
mindfulness, flexibility, metacommunication, cultural sensitivity
5
Q
rhetorical sensitivity
A
being sensitive about your words (language)
6
Q
self-monitoring
A
sensitive about your actions (behavior)