Ethics, Effectiveness, and Competence Flashcards

1
Q

unethical Communication

A

impede someone’s freedom of choice

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2
Q

four most common types of unethical communication

A

lying, fear and emotional appeals, censoring messages, gossiping

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3
Q

you are gossiping and not just sharing information when what 3 things are true

A

info was told as a secret, know the info is false , info invades privacy

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4
Q

4 skills of effective communication

A

mindfulness, flexibility, metacommunication, cultural sensitivity

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5
Q

rhetorical sensitivity

A

being sensitive about your words (language)

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6
Q

self-monitoring

A

sensitive about your actions (behavior)

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