Ethics Flashcards
Can you explain how you act with integrity
- Being trustworthy
- Open and transparent
- Respecting confidential info
- Not taking advantage
- Now allowing bias, conflict of interest overide my decisions
- Not offering or accepting gifts or services which may suggest improper obligation
Why must you act within your professional capabilities / competence
To ensure I do not advise clients incorrectly which could lead to complaing or claim of negligence
Can you explain how you take responsibility
- Be accountable
- Act with skill, care and diligence
- Ensure appropriate complaint handling procedure in place
- If I think something is not right, prepared to challenge and raise matter with colleagues
How do you provide high standard of service when executing professional appointments
- Always ensure client receives best possible advice and support
- Act within scope of competence
- Being transparent about fees or other costs
- Communicating with client that allows them to make informed decisions
Can you explain how you promote trust in profession
- Understand how my actions affect others and environment
- Fulfilling professional obligations
- Acting in trustworthy manner both proessional and private life
Can you clarify what an individual should do to maintain high ethical standard in their profession
- Keep own actions under review, inside and outside work
- Maintain CPD
- Follow advice given by professional bodies on ethical behaviour
- Help organisation develop ethical ways of working
- Noting any unethical behaviour by others and addressing with the individual where appropriate
What things can employers do to create ethical environment for staff
- Establish confidential procedures for whistle blowing
- Include ethical evaluations in formal performance appraisals
- Include ethical standards in employee hiring, contract and training
- Encouraging staff to progress APC and become chartered
- Promote CPD in relevant area
Difference between ethics and integrity
- Integrity - Internal quality of being honest, having strong moral principles and doing right thing
- Ethics - More external, applies to organisations rules, regulations and organisational code of conduct
Are you aware of any tools produced by RICS to help members make ethical decisions
Ethics decision tree
What is Ethics
Ethics is a system of moral principles. They affect how people make decisions and lead their lives
