Ethics

Question 1

A practitioner goes to work for a spa. The company Policies and Procedures manual does not mention applicable laws. Which of the following is the best statement? page 204
Select one:
a. Employees are still governed by these laws and must adhere to them.
b. The employer is not responsible for informing employees of these laws.
c. There is no excuse for an employee to be ignorant of the laws.
d. The legalities of a given job are usually reviewed when an employee is hired.

Answer 1

a. Employees are still governed by these laws and must adhere to them.

Question 2

Which is an example of professional misconduct? page 204
Select one:
a. Disclosing personal information to clients.
b. Practicing outside ones scope.
c. Posting business information on social media sites.
d. Failing to seek supervision when necessary.

Answer 2

b. Practicing outside ones scope.

Question 3

The specifics of an employee dress code would most likely be found in page 204
Select one:
a. Policy and procedure manuals.
b. Codes of conduct.
c. Standards of practice.
d. Licensing laws and regulations.

Answer 3

a. Policy and procedure manuals.

Question 4

Unless specifically agreed to beforehand, what could result when leaving a partnership page 205
Select one:
a. It can be tricky to determine who retains client custody.
b. There is usually a huge fall out that destroys friendships.
c. The best way to avoid conflict is to surrender any interest in the practice.
d. There is nothing owed by any party to the other.

Answer 4

a. It can be tricky to determine who retains client custody.

Question 5

While working as an employee at a health club or spa, a practitioners ability to ethically take on private clients depends upon page 207
Select one:
a. The practitioner s scope of practice.
b. The discretion of the clients.
c. The specific agreement with the club or spa.
d. The number of hours the practitioner works at the club/spa.

Answer 5

c. The specific agreement with the club or spa.

Question 6

Even though a practitioner is classified as an employee, it is likely that he is actually page 209
Select one:
a. An independent therapist with his own clients.
b. Not guaranteed work by the employer.
c. Responsible for all aspects of the business.
d. Working for himself within another s business.

Answer 6

d. Working for himself within another s business.

Question 7

Multidisciplinary case management is a benefit of a group practice that provides clients with page 210
Select one:
a. Many possibilities for care in the event that a particular modality is unsuccessful.
b. Billing options that include health insurance and concentrating services into one account.
c. Coordinated care tailored to their individual needs and desired health outcomes.
d. The opportunity to shop practitioners for the right fit for each modality received.

Answer 7

c. Coordinated care tailored to their individual needs and desired health outcomes.

Question 8

Which of the following is the best way to coordinate case management in a group practice setting? page 211
Select one:
a. Keep client records updated and be prepared to discuss them.
b. Defer to the team managers recommendations over the clients request.
c. Assign each practitioner equal responsibility.
d. Meet monthly with the team to discuss client cases.

Answer 8

a. Keep client records updated and be prepared to discuss them.

Question 9

Which of the following best describes what happens if a patient is not improving according to a multidisciplinary plan? page 211
Select one:
a. Effective evaluation provides a feedback system for plan modifications.
b. Treatment needs to be discontinued and the patient should be referred out.
c. It is usually because at least one of the practitioners is not following the plan.
d. Getting the patient to commit to the plan is the imperative of the whole team.

Answer 9

a. Effective evaluation provides a feedback system for plan modifications.

Question 10

The skills most necessary for effective team case management are page 211
Select one:
a. Client policies, tight scheduling, and a good sense of humor.
b. Good planning, thorough understanding of the market, and organization.
c. Flexibility, clear roles, and documentation.
d. Critical thinking, communication, and collaboration.

Answer 10

d. Critical thinking, communication, and collaboration.

Question 11

For integrated health practices to be most beneficial for the clients, it is important that page 212
Select one:
a. Each client is seen as belonging to a particular provider to avoid arguments and conflicts.
b. If a client wants to end treatment, she is referred to each practitioner in the practice.
c. Every provider is well known and respected in their field of practice.
d. Practitioners understand the work of each member of the clinic.

Answer 11

d. Practitioners understand the work of each member of the clinic.

Question 12

Which of the following best describes the key element when working in a structured environment? page 214
Select one:
a. Document everything completely, accurately, and as directed.
b. Pay attention to time to avoid running behind at the end of the day.
c. Know ones role and avoid crossing the coworkers professional boundaries.
d. Keep ones attire, schedule, and notes organized.

Answer 12

a. Document everything completely, accurately, and as directed.

Question 13

Several practitioners have decided to form a business association and share office space. Which of the following best helps to avoid financial entanglements? page 216
Select one:
a. Draw up contracts specifying each persons financial obligations.
b. Take out a key business associate insurance policy.
c. Each practitioner should have a separate lease agreement with the landlord.
d. Designate one practitioner to run the expenses through his account.

Answer 13

a. Draw up contracts specifying each persons financial obligations.

Question 14

Adding product sales to a group practice is page 217
Select one:
a. Only a good idea if everyone involved is equally invested.
b. Complicated, and not typically profitable.
c. A good method of diversification.
d. Too complex to navigate in the beginning.

Answer 14

c. A good method of diversification.

Question 15

A practitioner is considering joining a team practice. This can be a good idea if the practitioner is interested in which of the following? page 217
Select one:
a. Make the most amount of money per the time she spends on her business.
b. Share overhead and marketing expenses while building clientele.
c. Maintaining individuality while developing comradery.
d. Have a better chance at leaving work at work when she goes home at night.

Answer 15

b. Share overhead and marketing expenses while building clientele.

Question 16

Which of the following best describes what practitioners in spa settings are sometimes surprised to find? page 219
Select one:
a. Directors are usually practitioners who have worked their way up the ladder.
b. If they leave the spa, they are not allowed to take their clients with them.
c. Spas tend to provide all supplies, including tables, linens, and lotions.
d. Practitioners have to market and sell their own services to be successful.

Answer 16

d. Practitioners have to market and sell their own services to be successful.

Question 17

When working for a company, even if it is sometimes frustrating and uncomfortable, it is actually in the best interest of the practitioner to page 221
Select one:
a. Follow company procedures so that they can create a defense in case of a client complaint.
b. Recommend the companys product lines to all clients against their own preference.
c. Offer to provide ancillary services even if not fully trained in those modalities.
d. Accept the tribulations of working for someone else as the cost of having a regular paycheck.

Answer 17

a. Follow company procedures so that they can create a defense in case of a client complaint.

Question 18

Which of the following is the most important characteristic for practitioners working in a hospice setting? page 223
Select one:
a. Able to handle baths and other nursing activities as part of the team.
b. Flexible, since last minute schedule changes are common.
c. Honest about their opinions on the health care being provided to the patient.
d. Relaxed about draping, since in medical settings patients do not care.

Answer 18

b. Flexible, since last minute schedule changes are common.

Question 19

Which of the following best describes what practitioners working in hospice settings should have? page 223
Select one:
a. Several personal and professional references and recommendations.
b. Personal experience with hospice, such as for a loved one.
c. An excellent grasp of contraindications for medical conditions.
d. Special training and certification in palliative care to ensure competency.

Answer 19

c. An excellent grasp of contraindications for medical conditions.

Question 20

Which of the following is the most helpful way for a practitioner to promoting himself within a hospital setting? page 225
Select one:
a. Provide ample documentation supporting the benefits of his work.
b. Offer brief in service trainings to clinicians in the facility.
c. Create a pamphlet with testimonials from private practice clients.
d. Offer free sessions to management to demonstrate the benefits of his work.

Answer 20

b. Offer brief in service trainings to clinicians in the facility.

Question 21

Which of the following best describes what integrated complementary care centers provide? page 226
Select one:
a. Single chart, multidisciplinary care for individual patients treated by a healthcare team.
b. Ease of scheduling for a patient seeking a particular treatment modality.
c. The best overall healthcare as all of a patients needs can be met in one place.
d. Limited patient care as they are not true medical facilities, and lack the proper credentials.

Answer 21

a. Single chart, multidisciplinary care for individual patients treated by a healthcare team.