Error, Reliability and Decision Making Flashcards
1
Q
Human error ratio
A
1 in 100 actions
1 in 1000 actions with training
2
Q
Active error
A
Made at the man machine interface
Immediate consequences
3
Q
Latent error
A
Error, won’t be immediate and apparent
4
Q
Routine errors
A
Skill based behaviour
Habit capture
Not using attention
5
Q
2 main routine errors
A
Action slip
Environmental capture
6
Q
Action slip
A
Intent was correct, the outcome was wrong
7
Q
Environment capture/habitation
A
Lots of experience causes things to become a skill and causes error
Action happens frequently in the same environment
8
Q
Rule based
A
Following
