Erin Flashcards
What’s your knowledge of the Risk Management Framework?
Framework designed to identify and reduce risks. Invovles risk identification, measurement, mitigation, reporting + monitoring and governance
What’s your knowledge of SNOMED?
machine and human readable codes which can be used to uniquely identify clinical concepts. Most comprehensive and agreed upon health terminology. Used to report clinical data accurately
Have you had leadership experience?
Problem – mid pandemic exposure to COVID, unknown what to do, public test and trace took too long for healthcare. Solution - Developed an SOP for COVID exposure in Plymouth Hospital. Involved 3 things:
- Categorising exposure according to severity
- Acting on this exposure with tests or isolation advice where needed
- Contact tracing
Results showed that in an average month 2 COVID cases were caught early enough and told to isolate, preventing further outbreak and spread amongst patients and staff. This is an excellent example of how I spearheaded a project which required co-ordinating many different disciplines and employees at varying levels to develop easy to utilise guidance, this directly relates to this role as I will have to engage with employees from all walks of life and disciplines and coordinate them all together.
What’s your experience with stakeholders?
Trialwell and MyMynd - Been in meetings with stakeholders, mostly with founders – discussed outcomes and plans moving forward. discussed strategy. offered suggestions and implementations based on my clinical experience
How would you overcome a difficult situation?
I’ve had to deal with many difficult situations in my clinical work and some in my work as a medical advisor. Clinically, dealing with difficult patients is a daily occurrence. Involves remaining calm, stepping back from the situation and asking what the root issue is, negotiating some acceptable solutions and then implementing them.
Clinical example – Depressed patient who had come to rely on fortnightly reviews to assess her mental health, indirectly threatened she may harm herself if she didn’t get them. With this patient I had to negotiate with her and use positive affirming language, negotiated a slow wean off to once every 3 weeks then monthly then every 2 months etc. Encouraged her to broaden her social network, engage in hobbies via social prescriber.
Non clinical – meeting with a GP client via MyMynd to discuss with them implementing a short term trial gathering data with MyMynd. Lot of inertia when it comes to new tech in the NHS, so after meeting with several GPs one finally showed interest but hesitant about GDPR and confidentiality and how it might be implemented. Agreed to meet them face to face and be there during the first couple of days of the trial. Contacted AHSN. Provided plenty of reassurance.
What’s your motivations?
Looking to combine my love for business, it, tech and clinical skills into a single role that fully fulfils all my professional interests.
- Enjoy conversations with clients in healthcare and meeting their needs and meeting the challenges of healthcare with a technological solution.
What’s your interest in applying for this role?
- Excellent opportunity to learn in a scale up and take on more responsibilities as the company grows.
- Opportunity to learn under some very talented individuals and role models that are forming careers that I want to follow in the footsteps of.
- Genuinely believe in the vision of an “OS” for healthcare that can be easily modified and built upon
