Entrepreneurship Flashcards

1
Q

Innovation opportunities stem from

A

Demographic changes
Gaps between what is and what could or should be
Market and industry changes
New knowledge/new concepts

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2
Q

What should a budget consider:

A
income
labor 
taxes
operational expenses
allocation
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3
Q

Income

A

which is a problem because every payer source pays you differently
estimate the charges to be billed and the number of client visits needed to meet projected expenses

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4
Q

Labor

A

plan for expenses including an income for yourself and other staff

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5
Q

Taxes

A

estimate taxes, benefits, insurances, and other staff-related expenses

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6
Q

Operational expenses

A

estimate other expenses such as rent, phone, utilities, and consultant services

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7
Q

Allocation

A

distribute the resources to meet expenses using the estimated income

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8
Q

Women in private practice have experienced difficulties getting their business started, such as

A
Entry into local business organizations 
Family commitments
Limited mentoring opportunities/few female role models
Limited networking opportunities
Little business knowledge
Making contacts with referral sources  
Securing financing 
Family related career interruptions
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9
Q

Marketing Plan

A

what is the opportunity we are considering. How can we get our idea out to the public so we can sell our idea

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10
Q

Operations Plan

A

Where, with who, and with what equipment and space are we considering for our business

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11
Q

Financial Plan

A

How in the world are we going to pay for this idea

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12
Q

What is the last pat of the marketing process?

A

selling

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13
Q

What is the most important outcome measure of the success of marketing efforts?

A

making sales

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14
Q

5 step selling encounter:

A
opening
explore and confirm client needs
present solutions
respond to objections
closing
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15
Q

Opening

A

Establish a working relationship

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16
Q

Explore and confirm client needs

A

Listen, question, and respond

17
Q

Present solutions

A

Present solutions that meet client needs then match those needs with appropriate services

18
Q

Responding to objections:

A

Reduce concerns with accurate information

19
Q

Closing

A

asking client if they are ready to buy the service (consent for treatment and setting up follow up visits for POC

20
Q

Eight Integrated Relational Sales Concepts

A
Build relationship
collaborate
listen
question
educate
confirm
agreement
keep in touch