Employee On-boarding, Motivation And Retention

Question 1

A process that starts before the employee joins the organization, continuing for several months and which aims to develop employee behaviour and knowledge that will ensure the long term success and commitment of the employee to the organization

Answer 1

On-boarding

Question 2

The process of integrating the new employer into the organization and acquanting them with the details of the employer to the organization

Answer 2

Orientation

Question 3

Integration of the new employee into the organization quickly so that they can become and effective employee asap

Answer 3

Main objective of orientation

Question 4

Striking a balance between providing information and equipping the new employee with knowledge of the job and work environment whilst making a positive long-term impact on the employee that will influence their behaviour and commitment to the organization

Answer 4

Focus of onboarding

Question 5

Benefits of orientation for the newcomer

Answer 5

Feeling secure and welcome, reduced stress, understanding how to contribute to the employer, able to share thoughts, and feeling about their role

Question 6

Benefits of orientation for the employer

Answer 6

Lower staff turnover, greater commitment to values and goals, improved manager/subordinate relationships and a better understanding of company policies, goals and procedures

Question 7

Responsible for assisting the new employee regarding how to operate basic equipment such as photocopiers, telephones and faxes and how to dispose of the mail. They may also demonstrate how to log on to computers, generate passwords and use basic programs

Answer 7

Mentor/buddy

Question 8

Explains issues such as grievance and disciplinary procedures

Answer 8

The shop steward/staff rep

Question 9

Responsible for the completion of induction evaluation forms. They must also provide informal feedback to the HR department and supervisors if requested

Answer 9

New employees

Question 10

General organizational orientation

Answer 10

Affects all employees in the organization

Question 11

Specific departmental orientation

Answer 11

Tailored to the new employees specific department

Question 12

Consists of policies, procedures, working conditions and expectations that guide employees.

Answer 12

Employee handbook

Question 13

The organisatio plans and officially conducts it at a given time

Answer 13

Formal orientation

Question 14

Five approaches followed during orientation

Answer 14

Verbal, written, audio-visual, systems-based and digital

Question 15

A properly formulated orientation policy, drawn up jointly by management and employers, should be officially adopted by top management before the programme is designed

Answer 15

Orientation policy

Question 16

Info the new Comer requires as soon as possible to fit in and be effective

Answer 16

‘Need to know’

Question 17

Information that can be given over a period of time as they settle in

Answer 17

‘Nice to know’

Question 18

Categories of information in orientation

Answer 18

Job-related - this info describes what the job entails and how it is done
General- this includes a great deal of info, such as fringe benefits, safety and accident prevention, and physical facilities

Question 19

The force that energizes behaviour, gives direction to behavior and underlies the tendency to persist, even in the face of obstacles

Answer 19

Motivation

Question 20

Factors that contribute to motivation

Answer 20

Increased Diversity of the workforce, motivators are specific to the individual

Question 21

Components of Maslow’s hierarchy of needs

Answer 21

Physiological, safety, social, self-esteem, self-actualization

Question 22

Psychological needs

Answer 22

Primary needs like food, shelter and clothing that cam be directly satisfied

Question 23

Safety needs

Answer 23

Motivational factor, security need is job job security and other factors like increase salary and benefits

Question 24

Social needs

Answer 24

Employees desire social relationships inside and outside the organization

Question 25

Self-esteem needs

Answer 25

Such as job title and status items within the organization such as office size, parking spaces and level of responsibility

Question 26

Self-actualization

Answer 26

Self-fulfilling, useful life in organisation’s and society, seeking challenging and creative jobs to self-actualize

Question 27

3 components of Alderfer ERG

Answer 27

Existence, relatedness, growth

Question 28

Alderfer’s proposal

Answer 28

When one need is frustrated, we simply concentrate on the other.

Question 29

David McClelland Theory of Motivation

Answer 29

Three needs are emphasised - power, affiliation and achievement

Question 30

Focusing on goals and performance

Answer 30

The need to achieve

Question 31

Motivated people to become members, interpersonal relations with others

Answer 31

The need for affiliation

Question 32

Desire to obtain and exercise control over others, resources and environment

Answer 32

The need for power

Question 33

Unwritten mutual expectations/obligations employees and employers have about the nature of their work relationships

Answer 33

The psychological contract