Empathy

Question 1

Cognitive dissonance

Answer 1

The mental conflict that occurs when your beliefs or assumptions are contradicted by new info

Question 2

Emotional contagion

Answer 2

Like when someone is sad and rubs the sadness off on you. 3 stages:

1. Mimicry: occurs when you recognise someone’s emotions and mimic in terms of body language
2. Feedback: begin to experience emotion
3. Contagion:you take the emotions on as your own

Question 3

Categories of empathy

Answer 3

1. Cognitive empathy: understand what a person is feeling
2. Emotional empathy: sharing the same feeling the other person is experiencing
3. Compassionate empathy: taking actions to help someone we are emphatic towards

Question 4

Intercultural empathy

Answer 4

The ability to perceive the world as it is perceived by a culture different from your own