Emotional Intelligence

Question 1

Interpersonal skills

Answer 1

The ability to effectively interact with a wide range of diverse individuals and groups

Question 2

Tips to improve EQ

Answer 2

• be mindful of your reactions towards others and how you react to stressful situations
• practice humility
• be honest with yourself on how emotionally intelligent you are and take steps to improve
• take responsibility of when you’re wrong
• think about other

Question 3

Self awareness snd the two types

Answer 3

Self awareness is the understanding of yourself

1. Internal: this is how we view ourselves and the impact of values and actions on others
2. External: this is understanding how other people view us based values and actions

Question 4

Emotional health

Answer 4

Is an aspect of mental health that deals with regulating your emotions using coping skills and self awareness

Question 5

3 components of emotional experiences

Answer 5

1. Subjective response (feelings)
2. Physiological response (bodies response to something)
3. Behavioural response (actions)

Question 6

Benefits of understanding emotions and emotional awareness

Answer 6

Emotions have helped humans survive and evolve.
Emotional awareness: being aware of our emotions a and turning our understanding into action.
Emotional awareness support you in achieving a calm mind. Helps you be rational and behave in the a manner best to you in a situation

Question 7

Dangers of suppressing emotions

Answer 7

You can negatively affect your well-being, and can also cause physical harm such as heart disease, loss of memory and an increased risk of some types of cancer, mental exhaustion

Question 8

3 ways to better name your emotions

Answer 8

1. Broaden your emotional vocabulary
2. Consider intensity of the emotion
3. Write it down to help you process it

Question 9

Emotional regulation strategies

Answer 9

1. Boost self-awareness
2. Accept emotions
3. Engage in mindfulness
4. Step out of your emotions
5. Act according to values
6. Source emotional support
7. Develop and build emotional resilience

Question 10

Build emotional resilience: the 3 P’s

Answer 10

1. Personalisation: not everything you experience is your fault and so do not take it all personally
2. Permanence: view set backs as temporary
3. Pervasiveness: realise a bad situation in one area of your life does not need to affect the rest of your lide

Question 11

Emotional agility

Answer 11

Emotional agility does not mean suppressing challenging emotions but the ability to hold these emotions and face them with courage and compassion

Question 12

Diffuse Psychological Arousal

Answer 12

PDA is the bodies flight, fight or freeze response. This is the body’s alarm system to indicate that it is overwhelmed with emotions