Emotional intelligence explored

Question 1

Cross-cultural differences

Answer 1

• Variations in behaviors, values, beliefs, and expressions observed between different cultural groups.
• Describes how people express and understand emotions differently based on their cultural background.
• Differences can include facial expressions, body language, and interpersonal distances among cultures.

Question 2

Emotional intelligence

Answer 2

• Ability to understand and comprehend human feelings deeply and apply this knowledge wisely.
• Includes self-awareness, self-regulation, empathy, and social skills.

Question 3

Tone

Answer 3

Expression of authentic emotions through modulation, tempo, intonation, pitch, and volume.

Question 4

Nonverbal emotional expressions

Answer 4

Ways of expressing emotions without using words, including facial expressions, body language, and gestures.

Question 5

Eye contact

Answer 5

• Act of making visual contact with another person by looking into their eyes.
• Meaning can vary across cultures; for example, it may be seen as questioning authority in some Asian cultures but as rude in Western cultures when avoided.

Question 6

Personal distance

Answer 6

• Physical distance maintained between individuals during a conversation or interaction.
• Depends on cultural norms and social contexts.

Question 7

Proxemics

Answer 7

• Study of the distance people maintain between themselves and others during interactions, known as interpersonal space.
• Involves understanding cultural norms and personal relationships influencing preferred distances.
• Standing too close may be seen as intrusive, while standing too far away may suggest aloofness or lack of engagement.