Emotional Intelligence Flashcards
1
Q
What are the benefits of emotional intelligence?
A
- Is a quality of transformational leaders
- Common among high-performing leaders
- Linked to performance
2
Q
What are the components to emotional intelligence?
A
- Self-Awareness
- Self-Regulation
- Motivation
- Empathy
- Social Skill
3
Q
What is the self-awareness component of emotional intelligence?
A
- Understand yourself—strengths and weaknesses.
- Know when and whom to ask for help.
- Know your values and goals.
- Stay connected to mentors and trusted partners.
- Seek honest, critical feedback.
- Tell people about your weaknesses.
- Get comfortable being vulnerable.
4
Q
What is the Self-Regulation component of emotional intelligence?
A
- Bad: reacting, impulse, and letting feelings guide actions
- Good: considering, reflecting, and calm
Formerly wisdom - Sees rationality as foundation for trust and fairness (hallmarks of transformational leadership)
- Starves politics and infighting of oxygen
- Sets tone, becomes component of culture
- Is a more adaptive approach
- Is a positive attribute of ethical cultures
No impulse, panic, stress
No corrosive emotions that precede bad behavior
5
Q
What is the Motivation component of emotional intelligence?
A
The ability drive yourself!
- Requires passion
- Must be a compelling interest, belief, or interest beyond money
6
Q
What is the Empathy component of emotional intelligence?
A
- Is important component of EI, though there’s more to EI
- Involves consideration of others’ feelings
But not to be confused with agreeing/feeling same way as others - Aims to identify and be considerate of what you’re told or observing
Is a sincere effort to understand
7
Q
What is the Social Skill component of emotional intelligence?
A
The ability to Sell yourself!
- You—the best person to sell your ideas and persuade
- Friendliness with a purpose
- Building audience through formal and informal relationships
- Time investment
