Emotional Intelligence Flashcards
Emotional Awareness
Recognizing One’s Emotion and their effects
Accurate Self-Assessment
Knowing one’s strengths and limits
Self-confidence
A strong sense of one’s self worth and capabilities.
Self-control
Keeping disruptive emotions and impulses in check.
Trustworthiness
Maintaining standards of honesty and integrity.
Conscientifiousness
Taking responsibility for personal performance.
Adaptability
Flexibility in handling change.
Innovation
Being comfortable with novel ideas, approaches, and new information
Striving to improve or meet and standard of excellence
Achievement drive
Aligning with the goals of the group or organization
Commitment
Readiness to act on opportunities
Initiative
Persistence in pursuing goals despite obstacles and setbacks.
Optimism.
Sensing others’ feelings and perspectives, and taking an active interest in their concerns.
Understanding others.
Sensing others’ development needs and bolstering their abilities
Developing others
anticipating, recognizing, and meeting customers’ needs
Service orientation
cultivating opportunities through different kinds of people
Leveraging diversity
reading a group’s emotional currents and power relationships
Political awareness
Wielding effective tactics for persuasion
Influence
Listening openly and sending convincing messages
Communication
Negotiating and resolving disagreements
Conflict Management
Inspiring and guiding individuals and groups
Leadership
Initiating or managing change
Change catalyst
Nurturing instrumental relationships
Building bonds
Working with others toward shared goals
Collaboration and corporation
