Emotional Intelligence Flashcards

1
Q

Emotional Awareness

A

Recognizing One’s Emotion and their effects

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2
Q

Accurate Self-Assessment

A

Knowing one’s strengths and limits

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3
Q

Self-confidence

A

A strong sense of one’s self worth and capabilities.

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4
Q

Self-control

A

Keeping disruptive emotions and impulses in check.

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5
Q

Trustworthiness

A

Maintaining standards of honesty and integrity.

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6
Q

Conscientifiousness

A

Taking responsibility for personal performance.

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7
Q

Adaptability

A

Flexibility in handling change.

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8
Q

Innovation

A

Being comfortable with novel ideas, approaches, and new information

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9
Q

Striving to improve or meet and standard of excellence

A

Achievement drive

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10
Q

Aligning with the goals of the group or organization

A

Commitment

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11
Q

Readiness to act on opportunities

A

Initiative

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12
Q

Persistence in pursuing goals despite obstacles and setbacks.

A

Optimism.

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13
Q

Sensing others’ feelings and perspectives, and taking an active interest in their concerns.

A

Understanding others.

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14
Q

Sensing others’ development needs and bolstering their abilities

A

Developing others

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15
Q

anticipating, recognizing, and meeting customers’ needs

A

Service orientation

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16
Q

cultivating opportunities through different kinds of people

A

Leveraging diversity

17
Q

reading a group’s emotional currents and power relationships

A

Political awareness

18
Q

Wielding effective tactics for persuasion

A

Influence

19
Q

Listening openly and sending convincing messages

A

Communication

20
Q

Negotiating and resolving disagreements

A

Conflict Management

21
Q

Inspiring and guiding individuals and groups

A

Leadership

22
Q

Initiating or managing change

A

Change catalyst

23
Q

Nurturing instrumental relationships

A

Building bonds

24
Q

Working with others toward shared goals

A

Collaboration and corporation

25
Q

Creating group synergy in pursuing collective goals

A

Team capabilities