Emotional Intelligence Flashcards
1
Q
What is mindfulness?
A
Learning to be more compassionate towards oneself
2
Q
What can happen if a person can’t be compassionate to themselves during times of stress?
A
An individual may find themselves experiencing emotion regulation difficulties
3
Q
What can you do in terms of mindfulness?
A
- Notice the everyday
- Keep it regular
- Try something new
- Watch your thoughts
- Name thoughts and feelings
- Free yourself from the past and future
4
Q
What does IQ stand for?
A
Intelligence quotient
5
Q
What does EQ stand for?
A
Emotional quotient
6
Q
What do you need to be able to do for emotional intelligence?
A
- Recognise that emotions can drive our behaviour and impact people
- Recognise, understand and manage our own emotions
- Recognise, understand and influence the emotions of others
7
Q
In what situations is emotional intelligence especially important?
A
- Giving and receiving feedback
- Meeting tight deadlines
- Working through setback and failures
8
Q
Why is emotional intelligence important at a personal level?
A
- To have uncomfortable conversations without hurting feelings
- To manage our emotions when stressed or feeling overwhelmed
- To improve relationships with the people we care about
9
Q
Why is emotional intelligence important at a professional level?
A
- To resolve conflicts
- To coach and motivate others
- To create a culture of collaboration
- To build psychological safety within teams
10
Q
What can EQ affect?
A
- Your work performance
- Your physical health
- Your mental health
- Your relationships
