Emergency Management Flashcards

0
Q

name some emergency management organizations

A

emergency measures organizations
transport canada canutec
other federal departments

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1
Q

what does emergency management focus on

A

evacuation
fire suppression (and ERT if employees are involved)
External fire fighting capability
matrix emergency management using a combination of internal and external resources

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2
Q

Emergency Management Standard Agencies include…

A

CSA

NFPA

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3
Q

Name 2 US emergency management organizations

A

Federal emergency management agency FEMA

US Dot - Chemtrec

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4
Q

What do responders use in transportation emergencies and what does it tell them

A

Emergency Response Guidebook as an initial resource to help determine what materials they may be dealing with, provided that transportation placarding on trucks, railcars or vehicles is present and visible

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5
Q

Name 3 recent emergencies

A

9/11
outbreak of sudden RS in Canada
subsequent rash of anthrax related scares

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6
Q

How is emergency response done in Canada

A

it is largely up to the individuals to decide on how to deal with the emergency

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7
Q

What are the 2 aspects of emergency planning

A

emergency preparedness

emergency response

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8
Q

Define emergency

A

A sudden and, generally, unexpected occurrence or set of circumstances that demand immediate attention

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9
Q

what emergencies are of most concern

A

those that either cause or threaten to cause loss or damage to life or property

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10
Q

Are emergencies man made or naturally occurring

A

Both

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11
Q

what are the 4 types of violence

A

1 - criminal intent
2 - customer/client
3 - employee on employee
4 - personal relationship

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12
Q

What are the 4 aspects of emergency preparedness

A

anticipating/planning for emergencies
putting plans into action
getting back to work
refining plans in light of new knowledge

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13
Q

What are the 2 goals of Emergency Plans

A

reduce injuries and property damage

restore organization to its normal operations

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14
Q

Who defined the 5 stage crisis management process

A

pearson, clair, misra, mitroff

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15
Q

Briefly say what the 5 stages of CMP are

A
1 - signal detection
2 - preparation
3 - damage containment
4 - recovery
5 - learning
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16
Q

In the 5 stage CMP, explain stage 1

A

signal detection

targeted at prevention

begins with recognition of possible and imminent emergencies

17
Q

In the 5 stage CMP, explain stage 2

A

preparedness

senior management in adoption of crisis management mindset

response plan creation
introduction of response training

18
Q

In the 5 stage CMP, explain stage 3

A

damage containment

consumes most of an organizations crisis management resources

literature on organizational communication and support, employee assistance programs EAP, stress intervention

19
Q

In the 5 stage CMP, explain stage 4

A

involves developing short and long term plans to resume normal business

20
Q

In the 5 stage CMP, explain stage 5

A

learning

assessing incident with a view to improve operations and procedures

21
Q

what are the 5 necessary elements of managing emergencies

A
emergency plan
emergency manager
fire plan
evacuation plan
medical attention plan
22
Q

Who completes a hazard evaluation and who assists

A

HR and Safety professionals

fire department and insurance carriers can be consulted

23
Q

Do we need an ERP for different emergency types

A

yes

24
Q

It is required to publish a list of people in charge of every aspect of emergency activity. true or false

A

true

25
Q

What is an evacuation plan

A

plan for evacuating employees and clients in the event of an emergency

26
Q

what must workers know as per the ERP

A

muster points and 2 or more evacuation routes

workers in each area must be identified and trained to recognize persons not part of their section

27
Q

List basic requirements of evacuation plan

A

id of assembly points that allow for movement of emergency vehicles

notification of when emergency is over and next steps

knowledge of critical equipment that may increase the risk of the emergency

28
Q

A post evacuation assessment is optional. True or False

A

False, its required

29
Q

What is the CSA section on ERP

A

CSA Z731-03

30
Q

What does the CSA ERP section include

A

notification of authorities
supplies (emergency equipment)
drills (regular and random)

31
Q

Who is the Emergency Manager, what is his role and what should he consider

A

Senior official and is in charge of all emergency activities

Must consider media communication and coverage of different shifts

32
Q

How can fire departments assist companies

A

can provide training for an in house firefighting team

can assist in fire hazard evaluations and regular inspections

33
Q

what is fire

A

a chemical process in which fuel, oxygen and heat are combined

34
Q

What are the 4 stages of fire and explain them

A

incipient - source of ignition and fuel come together

smouldering - fuel, oxygen and heat are present and causing the heat to rise through limited chain reaction

Free burning - flames first appear

Uncontrolled - fire is out of control and major property damage is underway

35
Q

What perpetuates the fire

A

fuel, oxygen and heat

36
Q

List products of fire

A

gases (CO, CO2, H2S, SO2, HCL, HCN)

flame/heat

smoke

37
Q

How many first aid personnel must be present at any given time

A

at least 1

38
Q

What are the 4 considerations in the fire prevention program

A

structural design - standard for construction of buildings

barries - walls and floors to delay and prevent fire spread

detection and suppression - fire alarms and sprinkler system

storage - hazardous materials

39
Q

What do post contact efforts focus on

A

going back to normal operations

helping individuals deal with stress of experiencing or witnessing a traumatic event

40
Q

What is CISD

A

Critical Incident Stress Debriefing

one approach to crisis response
focuses on providing victims with an opportunity to discuss experiences or reactions to a traumatic event

may involve psychologists

41
Q

is BTW same as RTW

A

no because individuals continue to experience stress reactions and may also continue to live with effects long after its acute phase has passed