Email - Deliverability Flashcards

1
Q

What are the two types of bounces

A

Hard bounce: Sender Error

Soft bounce: Deliverability error

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2
Q

What other areas are related to Email bounces

A

Throttling
Branded URL
STS

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3
Q

What are the typical soft email bounces

A
  • Invalid email
  • Rejected (e.g. size, IT policy)
  • Spam
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4
Q

How do you improve the bounce email rate

A
  1. Find bounce category in Outreach

2. Follow BP for that category e.g. Rejected because of size

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5
Q

What is branded URL?

A

A link that matches your company domain vs. 23fusdifsf.io

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6
Q

What is the benefit of branded URL?

A

Improved deliverability by putting these services under a domain that matches the Organization’s brand when email scanned

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