Electronic Communication

Question 1

Electronic communication device

Answer 1

Refers to any type of computerised device with software that can compose, read or send any electronic message using radio, optical or other electromagnetic systems

Question 2

E-communication

Answer 2

communication which uses electronic media to transmit the information or message using computers such,as email.

Question 3

Advantages E-communication

Answer 3

Speedy transmission : it requires only a few seconds to communicate through electronic media because it supports quick transmission

Low cost : Electronic communication saves time and money. For example, text SMS is cheaper than a traditional letter

Question 4

Email(electronic mail)

Answer 4

Email is the composing, sending and receiving of messages electronically over a network such as the internet

Question 5

Email server

Answer 5

Used to process, store, send and receive emails

Question 6

Mailing list

Answer 6

Is a list of people’s email addresses grouped under a single name, and an email sent to this mailing list will be sent to all the email addresses on that list

Question 7

Response list

Answer 7

This list consists of names and addresses of people who have responded to an offer of some kind

Question 8

Compiled lists

Answer 8

These lists contain the names and addresses of people obtained from directories , public records, direct email and a list broker

Question 9

Why is IM more efficient than email

Answer 9

Instant messaging is more efficient than email because it provides real-time communication, immediate feedback, and instant notifications, allowing for quick and direct interactions.

Question 10

Fax to email

Answer 10

Ability to send a fax to a fac machine using your computer and email system, or to receive a fax from a fax machine sent to the email system you use on your computer

Question 11

Web based email

Answer 11

A service that allows you to access an email account through a web browser from any location that has internet access

Question 12

ISP based email

Answer 12

Is the email address that you subscribe to when you are using the Internet services of a particular provider.

Question 13

Web based email advantages

Answer 13

Cost: Does not charge for its services. Some providers offer premium services for a feee

Access: Can be accessed anywhere using a web browser at any place that has internet access

Question 14

Webmail disadvantages

Answer 14

No offline working: You have to be online to access your email account and emails

Ads: It will send advertisements to your to inbox to help cover it’s costs

Question 15

Isp based email advantages

Answer 15

Can be accessed without being online as the messages are downloaded to your local computer

Has a secure operating environment, high quality virus protection and the latest software patches to ensure the safety of your site.

Question 16

Disadvantages of ISP

Answer 16

Should you move or change your ISP, you will most probably have to get a new email

Charges for it’s service

Question 17

Cc

Answer 17

Carbon copy\ courtesy copy

All recipients addresses are visible to other recipients

Question 18

Bcc

Answer 18

Blind carbon copy

A copy of the message will be sent to these people as well but their addresses will not be visible to other recipients in the To and Cc fields

Question 19

Subject field

Answer 19

A short description of the subject of the message

Question 20

Why are program with extension file exe allowed

Answer 20

Because of the virus risks they pose

Question 21

Difference between reply, reply all, and forwarding

Answer 21

• Reply: Responds only to the original sender.
• Reply All: Responds to the sender and all other recipients of the email.
• Forward: Sends the original email to a new recipient not included in the original email.

Question 22

How to tell if an email has an attachment before opening it

Answer 22

By looking for a paperclip icon to the right of the subject

Question 23

Netiquette (internet+etiquette)

Answer 23

The use of good manners and showing respect for other users when communicating electronically or when using the internet

Question 24

Why should you never pass chain mail, hoaxes or spam

Answer 24

It wastes bandwith, overloads your inbox and can irritate people

Question 25

FTP

Answer 25

File Transfer Protocol

A client/server protocol used for transferring large files/folders

It can be secured with username and passwords

Question 26

VoIP

Answer 26

Voice over internet protocol

A standard of set rules allowing you to make voice calls over a network

Question 27

Advantage of email

Answer 27

It is an environmentally friendly alternative to sending regular mail.

Can be sent from anywhere in the world and at any time provided you have an internet Connection.

Question 28

Disadvantages of email

Answer 28

Email attachments can be used to spread viruses.

Spam is a problem where institutions collect your email and send unwanted ads.

Question 29

Disadvantages of E-communication

Answer 29

Dependency : Technology is rapidly advancing, and poor countries struggle to afford it, making them dependent on developed nations for global networks.

Legal status : Data or information, and may be distorted and will cause zero value in the eye of law

Question 30

How email works

Answer 30

1. Mail is sent to the SMTP server.
2. The SMTP server requests the recipient’s domain address, and DNS sends the address back to the SMTP server.
3. If the recipient’s account is on the same mail server, the SMTP server directs the mail to the local POP or IMAP server.
4. If the recipient’s SMTP server receives the mail, it forwards it to the POP or IMAP server, which then delivers the message to the recipient.

Question 31

IP

Answer 31

Internet protocols

A set of rules that dictate how data should be delivered over the public network(internet)

Question 32

What is the difference between the Internet, the Extranet and the Intranet

Answer 32

The Internet is open to the entire world

An Intranet is a private network for a business.

An Extranet combines both internet and itranet, allowing certain external individuals or businesses access to the intranet