Electronic Communication Flashcards
Website definition
A collection of linked web pages that share a unique domain name
Website advantages x4
Product promotion in wider geographical area
Customer reviews encourage others to buy
E-commerce allows purchases to be made online
Accessed by anyone anytime
Website disadvantages x3
Could crash- customers can’t find info about business
Bad publicity from bad reviews
Difficult to reach right people if market competition is strong
Email definition
Information like text, graphics and files sent and received from one computer to another
Email advantages x3
Fast method of sending info around the world
Inexpensive in comparison to letters as no paper is used
Group call/email means everyone is sent the same info at the same time
Email disadvantages x3
Span and junk emails can clog inboxes
Viruses spread via email
Technical difficulties may arise and make sending and receiving difficult
E-diary definition
An electronic diary is held on a computer and includes many features of a paperback diary e.g. storing appointments, personal details, to-do lists.
E-diary advantages x3
Recurring events only need to be entered once
Alerts can remind people of appointments
Double-booking appointments is highlighted
E-diary disadvantages x3
Cannot be accessed if device runs out of battery
Relies on the internet
Other may not use it
Mark as urgent/high priority…
Allows recipient to prioritise the order in which they open messages
Copy someone into the email…
Means email can be sent to a number of people
Attachment allows…
Previously prepared files like spreadsheets, letters, pictures to be attached to an email. This gives to option to print, edit and save file on computer
Signature block is…
A personalised block of text automatically appended at the bottom of the email
Reminders…
Can be used to remind the user about an appointment
Repeated or recurring appointments…
E.g. weekly sales meetings that only need to be entered once which saves time writing the same info over and over
