efficiency, production and qualit Flashcards
what are the different ways to improve efficiency ?
work study
quality circles
technological changes
downsizing
more productivity
increase efficiency
performance indicators
what is work study
analysis of a specific job to find the most efficient method of production
How to ensure quality control
check quality at the end of
test each product
do an after sales questionnaires
mystery shoppers
what is quality assurance
à business checking products at each step of the production process
TQM?
Total quality management
everyone from buyer to production to sales must be responsible of getting right products the first time around
what is procurement
managing a businesses major purchases from raw materials to delivery vans
What can too much stock lead to?
needing a bigger warehouse
possible cash flow problems
interest on overdrafts
money being TIED up in stock
increase waste age of stock
What can too little stock lead to?
business loosing on revenue
lack of customer choice
deadlines not met therefore reputation lower
lost orders
What is lean production
high output at a low cost
continues improvement and focuses out on cutting waste
