Effective Communication

Question 1

What are the elements of communication?

Answer 1

• Source
• Symbols
• Receiver

Question 2

What are primary factors in a source?

Answer 2

1) Use applicable language that is meaningful to the receiver
2) Be positive and confident when delivering the message
3) Speak and write from accurate up-to-date material avoid a monotone voice

Question 3

What are symbols?

Answer 3

They are simple oral/visual codes. Only work correctly when put into meaningful wholes such as ideas, sentences, paragraphs, speeches, or chapters the hold meaning to the receiver

Question 4

When has effective communication happened?

Answer 4

When the receiver reacts with understanding and changes his or her behavior according to the intent of the source.

Question 5

What are the characteristics of receivers?

Answer 5

• When you know the receivers abilities or background
• Noting the receivers attitudes whether they promote learning or hinder it
• Knowing the receivers background/experience/educational level determine the communicative approach

Question 6

What are the barriers to effective communication?

Answer 6

• Confusion between symbol and symbolized object
• Overuse of abstractions
• Interference
• Lack of common experience

Question 7

What is listening?

Answer 7

It is hearing with comprehension

Question 8

What are some steps to listen?

Answer 8

• Listen to understand not deny or contradict
• Be ready to listen
• Listen for main ideas
• Be calm
• Take notes
• Avoid daydreaming
• Hold yourself responsible for listening