Effective Communication Flashcards
1
Q
What does good communication mean to a service user
A
Will be actively involved in their care
Changing needs will be known
Build relationships
Feel comfortable
Can make informed choices
Get information
2
Q
When would a practitioner need to use their communication skills
A
When giving information
When receiving information
When providing emotional support
When carrying out an assessment
When exchanging ideas
When receiving or delivering training
When participating in continuing professional development
