educate user groups

Question 1

regular user groups

Answer 1

don’t require lots of information and just need updates and changes on the facility.

Question 2

new/occasional user groups

Answer 2

require an education program that starts from beginning and takes them through every step.

Question 3

spectators

Answer 3

individuals watching a sporting event. they may need education on accessing and using resources aswell as important safety information.
e.g.. toilet access, seating.

Question 4

promotional strategy
flyers, handouts and brochures
advantages disadvantages

Answer 4

should be eyecatching and entice the reader. should be kept simple , using headings, pictures etc
pos
- great way to educate a large number of people in one hit
- inexpensive
- doesn’t need hiring equipment

Question 5

promotional strategies
video and film
advantages disadvantages

Answer 5

its important to show the video at a location that is free from distractions or potential interruptions, make sure audio is loud and clear
pos
- can be successful in engaging an audience
- can hold a large number of groups at one time
neg
- participant may not be able to absorb some of the information
- can have distractions/interuptions

Question 6

promotional strategies
signs and posters
advantages disadvantages

Answer 6

should contain limited wording and be eye-catching
pos
- cost effective
-doesnt take much time out of someones day

Question 7

promotional strategies
formal presentations
advantages disadvantages

Answer 7

where a user group would attend a location on a specific date and time to listen to a speaker talk about the use of a facility or activity resource
pos
-interaction face to face, enabling user to ask questions
neg
-user groups may not be engaged
- you have to get your user to attend
- costly

Question 8

promotional strategies
social media
advantages disadvantages

Answer 8

pos
- spread word easily
- cost effective 
- can be done quickly 
neg
- information may not have been received 
- you don't know who has and who hasn't  seen the message
- not everyone has social media

Question 9

promotional strategies
email
advantages disadvantages

Answer 9

pos

• cost effective
• quick
• environment friendly

Question 10

target user groups

older adults

Answer 10

you need to consider what mode to use to convey your educational message. email or social media wouldn’t be the best as older adults don’t tend to use technology and flyers handout and brochures would be the best option
remember to write in a bigger sized font because older adults have poorer eye sight.

Question 11

target user groups

children

Answer 11

its important to carefully consider the wording used to fit in with their vocabulary. demonstrations are also great.

Question 12

equipment

Answer 12

• data projectors - visual component and engagement
• multimedia - video, graphics audio etc
• interactive - creates a connection between the user and electronic device. props - engages the audience

Question 13

presentation technique considerations

Answer 13

• the user group - who they are and do they need any special requirements?
• budget- did you stay within your budget ?
• resources and equipment - what equipment will you need to support your program and make it successful

Question 14

contingencies

Answer 14

modifications need to be made before the program to ensure you are able to address the components successfully and efficiently to your user group.

Question 15

components of an educational group

Answer 15

• aim
• user group
• contingencies

Question 16

evaluation

obtaining feedback

Answer 16

a formal evaluation is often a questionnaire or survey

informal evaluation includes determining the effectiveness of the program

Question 17

educational material considerations

Answer 17

• make it as complex or as simple as it needs to be - only include required information
• keep language simple - consider using basic language that can generally be read and understood.
• consider using visual presentations (images/videos)