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Sport and Recreation > Educate User Groups > Flashcards

Educate User Groups Flashcards

1
Q

Types Of User Groups?

A

New
Occasional
Regular

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2
Q

Regular Users

A

Use facility or activities frequently they know what to do but might need a reminder

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3
Q

New Users

A

Have never used facilities or activities before they will need step by step instructions and clear directions on where facilities are like toilets.

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4
Q

Occassional Users

A

Only use the facilities infrequently they will need reminders and updates if they havent used for a while

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5
Q

Special needs of user groups include

A

Older Adults
Children
Disabilities
Learning Difficulties
Cultural background
Linguistics

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6
Q

When presenting to older adults you
need to-

A

Use suitable language
Handouts & flyers rather than social media
Text and font size need to be suitable for
eye sight issues.

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7
Q

When presenting to children you
need to-

A

 Use demonstrations & visuals
 Repetition, large font, simple words
 Ask questions to test understanding

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8
Q

When presenting to those with disabilities and learning needs you need to-

A

 Modifications needed to read, view, listen
or access programs
 Could be dyslexic, vision or sight impaired
or need wheelchair access.
 Needs to accessible and inclusive to all
ages, genders and background

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9
Q

When presenting to those from different cultural backgrounds you need to-

A

 Be culturally sensitive when delivering
programs eg. include Ramadan & prayer
 Use languages other than English when
designing brochures, handouts etc.

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10
Q

When presenting to those who have different linguistic needs you need to-

A

 Use language other than English or subtitles when designing handouts, slide
shows etc.
 Educational materials pitched at basic
literacy levels

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11
Q

Developing educational strategies –
how to identify issues? O.C.F.R

A

Observation
Conservation
Feedback
Recorded data/stats

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12
Q

When creating educational materials,

you should consider:

A

Language used– words, tone, complexity, font

Using visuals- photos, pictures & videos

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13
Q

A Presentation technique=

A

A technique you believe will communicate your
message to your group most effectively eg. powerpoint presentation, poster, sign.

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14
Q

Components of an educational program

A

 The user groups
 Equipment & resources
 Presentation techniques that are suitable
 Special needs -Cultural & Linguistic barriers
 Disability & learning difficulties
 Budget & time availability

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15
Q

Types of Educational programs & promotional methods

A

 Social Media Posts
 Email
 Videos
 Handouts, brochure and leaflets
 Face to face presentation
 Signs and posters
 Noticeboard

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16
Q

Informal Feedback

A

observations
face to face conversations

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17
Q

Formal Feedback

A

Using questionnaires, surveys or interviews, using
data about participation rates, attendance or performance

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18
Q

When designing surveys/questionnaire you need to ask questions about

A

The aim of the program
The efficiency
The effectiveness
Equipment & resources
Promotional tools
Presentation content
Educational content

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19
Q

Equipment (used for presenting educational material)

A

 Data Projectors
 Computer technology
 Multimedia
 Mobile technology
 Interactive activities
 Props

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20
Q

Other resources used

A

Sporting venues, ovals, courts, playing fields, parks, council recreational spaces

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21
Q

Promotional methods aim to…..

A

To actively make people aware of a topic or
message to attract them to use it of become
involved.

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22
Q

Contingencies =

A

Your back up plan B when or if…..

  • The projector breaks down
  • You can’t access the internet
  • The venue is double booked
  • The venue is outside and it rains
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23
Q

Evaluation=

A

Is How you measure the effectiveness of your program and find areas for improvement
You Could use – survey, questionnaire etc.

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24
Q

Types of evaluations
Ways to evaluate your Educational Program

A

Survey, questionnaire, interview, one on one feedback, feedback sandwich, self- reflection mentoring

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25
Q

Self-Reflection

A

 Using a diary or journal to jot down information about the educational program or evaluate your own performance.

 Could use this information to develop goals or make improvements to future
educational programs.

26
Q

Mentoring

A

 Transferring knowledge from one person to another through explanation and demonstration.

 An opportunity to learn experienced being supported by an experienced colleague.

27
Q

Visuals are used too

A

Demonstrate the right or wrong way to do something
show the steps involved in a process

28
Q

Once you have identifies the specific issue you will need too:

A
  1. Clearly determine what the problem is and what is causing it
  2. Determine why the user group is having trouble with the use of the facility ir activity resource
  3. Consider how quickly does the education program need to be implemented
  4. In consultation with staff suggest alternative strategies that could be used to address the issue
  5. Develop an educational program and relevant resources to address the issue
29
Q

When developing a program and materials you need to remember 3 things they are?

A

Who the user group are
How to promote the program
Resources and equipment required

30
Q

What to consider when selecting a presentation technique

A

Who is your user group
Equipment and recourses available
Budget and time availability

31
Q

Rules to designing a sign or poster

A

The colours you use
Font size
Font type

32
Q

What to consider when choosing a promotional stratergy

A

Where people will most likely notice the message

Where will you receive the information from

33
Q

What to consider when developing the language used

A

Keep language basic
Easy to read and understand
Big print

34
Q

What are visuals used for

A

Demonstrate the right or wrong way to do something
Show steps involved in a process
Communicate things you have to do

35
Q

Why are visuals better than words

A

More engaging and draw attention making message more noticed

36
Q

what to consider when creating a social media post

A

Interesting photos
catchy headings
special offers

37
Q

Advantages of social media

A

Speads the word
Captures a audience
can share

38
Q

Equip-tment for a face to face program

A

Data projector
Props
Computer

39
Q

Things to rtemeber when delivering a face to face presentartion

A

Make it engaging
keep it simple
Get audience actively involved

40
Q

Negatives of face to face conversation

A

Time consuming
Hard to get user group attendance
Expensive

41
Q

What to consider when designing a sign or poster

A

The colours you use
Font size
Font type

42
Q

Why are emails the best form of promotion for regular users

A

They are already a part of the user group

43
Q

Why are videos a good way to educate an audience

A

They are engaging

44
Q

What information should be used to evaluate an educational program

A

Participation numbers
What the user group thought of the program

45
Q

Why are interviews a good way to obtain feedback

A

Opportunity to ask follow up questions
Created further discussion

46
Q

Data that can evaluate a program

A

Review user performance
Attendance retention
Participation rates

47
Q

Evaluation criteria

A

Feedback
Data

48
Q

Linkert scale

A

A scale used to represent people’s attitudes towards a topic

49
Q

Why is it important to review feedback you have recieved

A

To make improvements for future educational programs

50
Q

Questions yoiu could ask yourself to review your own performance

A

Was the program organised
were you able to communicate well

51
Q

what would you review when evaluating your own performance

A

Educational plan and content
Communication
PlANNING AND ORGANISATIOn

52
Q

What should be recorded at the end of a program

A

Info relevant to schedules and costs

53
Q

What is deterioration?

A

Any sign that a piece of equipment is declining in its quality, survivability, or vigor.

54
Q

examples of problems you could encounter when setting up for a session?

A

Session plan issues - Revise and make modifications to session play.

Equipment issues - Requires head coach to adjust session plan.

Venue issues - Workaround venue issues and condoning of unsafe areas.

55
Q

Hoe do you ensure the duty of care of participants>

A

All resources and equipment provided are checked and safe for use.

All playing surfaces and grounds are safe and free from hazards.

First aid personnel and equipment are accessible.

56
Q

Why should coaches create rules?

A

To create a positive, respectful, and supportive environment whilst also being inclusive as well as protect participants from injury through the use of protective equiptment.

57
Q

What to check for when inspecting equipment for participant use?

A

Signs or deteriotation
fits properly
its functional and works

58
Q

How to provide instruction to foundation-level participants?

A

When providing instructions to foundation-level participants you need to be clear and concise, and use language suited to their age therefor they understand whilst also being aware of your tone.

59
Q

How should a coach’s voice sound?

A

A coach’s voice should be crisp, direct, robust, and dynamic and command attention and respect. This way participants are more likely to tune in and listen.

60
Q

Techniques a coach can use to address and deal with poor participant behavior.

A

Involve the misbehaving participant more in the session

speak to the participant about their behaviour

sit the participant out - last resort.

Sport and Recreation (5 decks)

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