Ecommerce Flashcards

1
Q

State four required components of an online shopping service.

A

An electronic catalogue/database of products
Search facility so customers can find required products
Shopping basket
Checkout summary of order
Method of secure payment
Database of customer orders

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2
Q

Name two advantages of e-commerce for consumers.

A

Ability to order goods 24/7
Greater choice of goods
No travelling required
More convenient for people with mobility disability

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3
Q

Name two advantages of e-commerce for retailers, compared with a physical store.

A
Low start up and running costs
Able to sell 24/7
Online catalogues are easy to update
Fewer staff needed
Potentially access to a global market place
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