Ecommerce Flashcards
1
Q
State four required components of an online shopping service.
A
An electronic catalogue/database of products
Search facility so customers can find required products
Shopping basket
Checkout summary of order
Method of secure payment
Database of customer orders
2
Q
Name two advantages of e-commerce for consumers.
A
Ability to order goods 24/7
Greater choice of goods
No travelling required
More convenient for people with mobility disability
3
Q
Name two advantages of e-commerce for retailers, compared with a physical store.
A
Low start up and running costs Able to sell 24/7 Online catalogues are easy to update Fewer staff needed Potentially access to a global market place