ECO Communications Flashcards
[HOW] Analyze internal and external stakeholders
Using techniques such as meetings, interviews, surveys/questionnaires
[WHY] Analyze internal and external stakeholders
To identify stakeholder expectations, interests, and influence on the success of the portfolio
[WHY] Create the aggregate communication strategy and plan
To enable effective communication to stakeholders
[HOW] Create the aggregate communication strategy and plan
Determining methods, recipients, vehicles, timelines, and frequencies
[HOW] Engage stakeholders
Through oral and written communication
[WHY] Engage stakeholders
To ensure awareness, manage expectations, foster support, and build relationships and collaboration for the success of the portfolio roadmap
[HOW] Maintain the communication strategy and plan
Evaluating current communications capabilities, identifying gaps, and documenting communications plan
[WHY] Maintain the communication strategy and plan
To meet stakeholder requirements
[HOW] Prepare and/or facilitate stakeholder understanding of portfolio management related processes, procedures, and protocols
Using organizational assets(e.g., information systems, training delivery methods)
[WHY] Prepare and/or facilitate stakeholder understanding of portfolio management related processes, procedures, and protocols
To promote common understanding and application of the portfolio management process
[HOW] Verify accuracy, consistency, and completeness of portfolio communication
Utilizing governance guidelines
[WHY] Verify accuracy, consistency, and completeness of portfolio communication
To maintain credibility and satisfaction with all stakeholders
[NEXT] Analyze internal and external stakeholders
Create the aggregate communication strategy and plan
[NEXT] Create the aggregate communication strategy and plan
Engage stakeholders
[NEXT] Engage stakeholders
Prepare and/or facilitate stakeholder understanding of portfolio management-related processes, procedures, and protocols
