EBS chapter 2.2 Flashcards
hospitality
What is hospitality
hospitality refers to the warm and friendly way in which a host receives his guest
what is the two types of hospitality industry?
Accommodation and lodging facilities,
Food and beverage outlets
accommodation and lodging facilities include
hotels
serviced apartments
resorts
hostels
Types of F&B outlets
catering services, food courts and hawker centres, fine dining restaurants, theme restaurant, ethnic restaurant, family restaurant, buffet restaurant , coffee house and fast food restaurant
which restaurant is suitable for married couples with 2 children?
family restaurant because they provide kids friendly menu
what are Hostels
hostels can be found in almost every city in the world.
hostels cater to young travelers such as students and backpackers
what are service apartments
serviced apartment are furnished like a normal homes but with hotel style services provided
which restaurant is suitable for customers who like a light snack?
coffee house because they provide coffee and dessert
what are resorts
resorts are places where holiday makers go for relaxation and it offers more than what a hotel provides