EBS chapter 2.2 Flashcards

hospitality

1
Q

What is hospitality

A

hospitality refers to the warm and friendly way in which a host receives his guest

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2
Q

what is the two types of hospitality industry?

A

Accommodation and lodging facilities,

Food and beverage outlets

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3
Q

accommodation and lodging facilities include

A

hotels
serviced apartments
resorts
hostels

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4
Q

Types of F&B outlets

A

catering services, food courts and hawker centres, fine dining restaurants, theme restaurant, ethnic restaurant, family restaurant, buffet restaurant , coffee house and fast food restaurant

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5
Q

which restaurant is suitable for married couples with 2 children?

A

family restaurant because they provide kids friendly menu

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6
Q

what are Hostels

A

hostels can be found in almost every city in the world.

hostels cater to young travelers such as students and backpackers

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7
Q

what are service apartments

A

serviced apartment are furnished like a normal homes but with hotel style services provided

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8
Q

which restaurant is suitable for customers who like a light snack?

A

coffee house because they provide coffee and dessert

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9
Q

what are resorts

A

resorts are places where holiday makers go for relaxation and it offers more than what a hotel provides

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