E3 - 2. Analysing the Organisational Ecosystem Flashcards

1
Q

What is the organisational ecosystem concept?

A

A business ecosystem is an economic community supported by a foundation of interacting organisations and individuals, that evolves around a leading member in the same direction and whose actions influence each other

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2
Q

What are the 4 elements of a SWOT analysis and the strategic approaches that match them?

A
  1. Strengths - maintain, build, leverage
  2. Weaknesses - remedy or exit
  3. Opportunities - prioritise and optimise
  4. Threats - counter
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3
Q

What are the 2 categories of primary stakeholder?

A

Internal and connected (financial)

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4
Q

What is the category of secondary stakeholder?

A

External (e.g. government, pressure groups, local community)

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5
Q

What are the 4 sectors on Mendelow’s matrix for prioritising stakeholders?

A
  1. Low interest low power - minimal effort required
  2. High interest low power - keep informed
  3. Low interest high power - keep satisfied
  4. High interest high power - Key player
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6
Q

What 5 things can influence stakeholder power?

A
  1. Position held
  2. Resources controlled
  3. System power
  4. Expert power
  5. Poersonal power
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7
Q

What 4 actions can manage important stakeholder relationships?

A
  1. Make someone personally responsible
  2. Allocate resources to problem relationships
  3. Formal reporting
  4. Frequent contact
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8
Q

What are the 4 main options for resolving conflicting stakeholder objectives?

A
  1. Sequential attention
  2. Satisficing (compromise)
  3. Fulfilling other objectives (‘side payments’
  4. Use of power
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9
Q

What are the 5 elements of Porter’s 5 Forces?

A
  1. Supplier power
  2. Buyer power
  3. Threat of new entrants
  4. Threat of substitutes
  5. Competitive rivalry
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10
Q

What are the 4 main limitations of the five forces model?

A
  1. Less useful in fast changing environment
  2. Ignores industry collaboration
  3. Ignores potential impact of government
  4. Implies we are ‘at war’ with our customers
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11
Q

What are the 4 elements of Porter’s Ecosystem Diamond?

A
  1. Strategy, structure and rivalry
  2. Factor conditions (Basic = climate, resources, population, Advanced = education, transport, telecoms)
  3. Related and supporting industries
  4. Demand conditions
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12
Q

What are the 4 main ways that government can affect the structure of an industry?

A
  1. Capacity expansion (e.g. via tax relief, investment in infrastructure)
  2. Competition policy
  3. Product regulation
  4. Control of transactions via regulation or operations via licenses
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13
Q

What are the 6 elements of PESTLE macroeconomic analysis?

A
  1. Political
  2. Economic
  3. Social
  4. Technological
  5. Legal
  6. Environmental
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14
Q

What is non market strategy?

A

Organisations should think about their corporate social responsibility and relationships with governments and civil society

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15
Q

What are the 3 main methods of corporate political activity?

A
  1. Lobbying government
  2. Appointing influential non execs
  3. Steering public opinion
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16
Q

What are the 6 main drivers of change in the ecosytem?

A
  1. Globalisation
  2. Geopolitics
  3. Demography
  4. Customer Empowerment
  5. Digitech
  6. Automation
17
Q

What are the 4 aspects of globalisation?

A
  1. Growth in communications/transport
  2. Global industries
  3. Changes in political structure
  4. Cost differentials