E2, Ch 11: Employee Workplace Issues Flashcards
the _____ ______ between organizations and workers continues to evolve. 50 years ago, employees stayed in the ____ ___ for years.
social contract
same job
companies USED to reward employees’ loyalty with (3)
job stability,
decent wage,
good benefits
today’s workforce is (3)
mobile,
less loyal,
more diverse
employee engagement
describes level of enthusiasm and dedication a worker feels toward their job
engaged employees
are about their work and company performance; they feel their efforts make a difference
high employee engagement results in… (3)
less turnover and shrinkage,
absenteeism,
fewer incidents and quality defects
employee engagement suffered the most during…
the height of COVID
in the U.S., __% of employees are engaged versus __% disengaged
globally __% of employees are engaged versus __% disengaged
32, 18
21, 19
public sector employees have constitutional protections. In the private sector, employees are not granted constitutional protection because of the concept of private property →
individuals and private organizations are free to use their property as they desire
although labor unions have been successful in improving pay, benefits, and conditions, they have not been as active in pursuing….
civil liberties
the meaning of employee rights originates in the ______ __ _____
principle of rights
under principle of rights in employee rights, justifiable claims…
cannot be overridden without due process
legal rights are the sources of employee rights, including (3)
statutory,
collective bargaining, and
enterprise rights
good/”for” cause norm
belief employees should only be discharged for good reason
“for cause”
a contract or some other legal document
employment-at-will doctrine
the relationship between employer and employee is voluntary and can be terminated at any time by either party
unless stated otherwise, all employees are employed..
at-will
moral/managerial objectives to employment at will (2)
- employees deserve respectful treatment
- employees are expected to be trustworthy, loyal, & respectful with employers – so employers should reciprocate that
public policy exceptions to emp. at-will
protects employees from being fired for refusal to commit crime or exercising legal rights (ex. Filing a discrimination claim)
implied contract exceptions to emp. at-will
protects employees who they believe have contracts or implied contracts
4 guidelines to dismissing an employee with care
- fire employees in a private space
- preserve employee’s dignity
- choreograph notification in advance
- use transparent criteria for layoffs
what NOT to do when terminating an employee (5)
- don’t fire on a friday
- don’t say “down-sizing” is finished
- don’t terminate an employee via email
- stick to the topic and avoid platitudes
- don’t rush through the meeting
due process
be given notice of any disciplinary action against them and have a fair opportunity to respond before facing consequences like termination
legal (2) versus ethical (1) requirements to a due process system
- must be a procedure, follow the rules
- must be well-known and perceived as equitable
- must be easy to use and applicable to all employees
