Chapter 6: Managerial and Org Ethics

Question 1

ethics at a managerial and organizational level deals with…

Answer 1

workplace situations faced by managers and employees
ex. favoritism, health-code violations, etc.

Question 2

example of ethical debates at an industry or professional level

Answer 2

ex. college admin scandal

Question 3

principles approach

Answer 3

bases decision on an ethical concept, guideline, or rule – more solid foundation than prevailing norms of society

Question 4

ethical principle

Answer 4

an ethical concept/guideline that assists you when faced with an ethical decision
ex. “honesty is the best policy”

Question 5

4 major principles of the Principles Approach

Answer 5

1. principle of utilitarianism
2. principle of rights
3. principles of justice
4. principle of caring

Question 6

principle of utilitarianism

Answer 6

acting in interest of greatest good for greatest number

Question 7

principle of rights

Answer 7

acting in the interest of respecting people’s moral and legal rights

Question 8

moral right being right to…

Answer 8

life, liberty, pursuit of happiness, property

Question 9

principles of justice/fairness

Answer 9

fair treatment of all people based on their need, merit, time, work, etc.
ex. those who work more are entitled to more

Question 10

under principles of justice, it is unethical if you are… (2)

Answer 10

• punished for something you had no control over
• not compensated for suffering harm

Question 11

principles of caring

Answer 11

focusing on importance of human connection and providing care and empathy rather than strict rules

Question 12

the principles of _______ is most consistent with the stakeholder approach

Answer 12

caring

Question 13

ethical tests approach

Answer 13

most “wishy-washy;” multiple types all with the basis of some sort of common sense; more in line with YOUR internal view of your own values/pride/etc.

Question 14

behavioral ethics

Answer 14

instead of focus on how people ought to behave, behavioral ethics studies why people act as they do

Question 15

under business ethics people are far from…

Answer 15

completely rational; most ethical choices are made by feeling rather than analyses

Question 16

it is important to create an ethical organizational culture where ethical behavior and values are promoted and rewarded.
Organizations need to institute an _____ _______ rather than a ______ one.

Answer 16

ethics orientation
compliance (orientation)

Question 17

ethics-based vs compliance-based thinking

Answer 17

ethics-based is principle-based

compliance-based is rule-bound and legalistic, and can undermine ethical thinking

Question 18

3 key elements must exist for an ethical org culture to be developed and sustained:

Answer 18

1. continuous presence of ethical leadership (board, senior execs, managers)
2. existence of a set of core ethical values infused in policies, processes, practices
3. formal ethics program including a code, ethics training, etc.

Question 19

one’s best self ethical test

Answer 19

if X is not consistent with your perception of yourself, don’t do it

Question 20

ventilation ethical test

Answer 20

get a second opinion – don’t keep X to yourself

Question 21

purified idea

Answer 21

people with authority cannot “purify” your actions

Question 22

big 4 ethical test

Answer 22

don’t compromise your actions by tempting behaviors like greed, speed, laziness, haziness