E-MYTH Flashcards
people who are exceptionally good in business arent so because of what they know but because of their insatiable need to know more.
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The problem with most failing businesses is not that their owners don’t know enough
but that they spend their time and energy defending what they think they know.
The greatest businesspeople I’ve met
are determined to get it right no matter what the cost.
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The system runs the business. The people run the system.
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In the Franchise Prototype, the system becomes the solution to the problems that have beset all businesses and all human organizations since time immemorial.
The system integrates all the elements required to
make a business work.
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There, the franchisee learned not how to build houses but how to run the system that builds houses
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It is a proprietary way of doing business thet sucessfully and preferentially differentiates every extu
dinary business from every one of its competitors
this light, every great business in the world is a
chise.
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The question is: How do you build yours?
How do you put this powerfully liberating idea to work for you!
How do you create your Franchise Prototype?
How do you, like Ray Kroc, build a business that works predictably, effortlessly, and profitably each nd every day?
How do you build a business that works without you?
How do you get free of your business to live a fuller life?
Do you get it? Do you see why this is so important
Because until you do it. your business will control your life!
But once you begin to put this idea to work for you, you’re on the way to being free.
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Franchise rules
The model will value to your cUstomers,employees,suppliers, and lenders, beyond what they expect.
The model will be operated by people with the lowest possible level of skill.
The model will stand out as a place of impeccable order.
- All work in the model will be documented
Operations Manuals. service to the customer.
facilities code.
5, The model will provide a uniformly predictable - The model will utilize a uniform color, dress, and facilities code
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How can I give my customer the results he wants sytematically rather than personally? Put another way
How can I create a business whose results are system dependent rather than people-dependent
System dependent rather than expert-dependent.
How can I create an expert system rather than hire
one?
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•HOW can I get my business to work, but without me?
How can I get my people to work, but without my constant interference?
How can I systematize my business in such a way that it could be replicated 5,000 times, so the 5,000th unit would run as smoothly as the first?
How can I own my business, and still be free of it?
How can I spend my time doing the work I love to do rather than the work I have to do?
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Innovation should make things easier for you and your people in the operation of your business, otherwise it’s not Innovation but complication.
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Quantification
Innovations need to be quantified. Without
Quantification, how would you know whether the Innovation worked?
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Orchestration is the elimination of discretion, choice, at the operating level of your business.
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first says that the customer is not always right.
whether he is or not, it is our job to make him feel
but that way.
second says that everyone who works here is
expected to work toward being the best he can possibly be at the tasks he’s accountable for. When he can’t do that, he should act like he is until he gets around to it. And if he’s unwilling to act like it, he should leave.
“The third says that the business is a place where
everything we know how to do is tested by what
don’t know how to do, and that the conflict
the two is what creates growth, what creates meaning.
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The business becomes a symbol for the life they wish to live,
a manifestation of who they are and what they believe.
A living, active, evolving testament to the will of man.
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