Domain IV - Consulting role of the Internal Auditor Flashcards
Which of the following statements about the differences between the assurance and the
consulting roles of the internal auditor are correct?
I. Internal audit’s involvement in a consulting engagement is generally at the request of
management.
II. During consulting engagements, internal audit is able to implement improvements in ERM.
III. During consulting engagements, internal audit can only recommend improvements, and
management is free to accept or reject the proposals.
IV. Unlike assurance activities, consulting does not have to be defined in the internal audit charter.
a. I and II.
b. I and III.
c. II and IV.
d. III and IV.
Solution: b (I and III)
I. Correct. This is a key difference.
II. Incorrect. Implementing improvements is management’s responsibility.
III. Correct. This is a key difference.
IV. Incorrect. Both assurance and consulting engagements must be defined in the internal audit
charter.
Internal audit uncovered significant cost overruns plaguing a high-visibility contract to
modernize a federal agency’s IT systems. The CAE directed that the CIO rework each element
of the contract into performance-based work orders, a collaborative, cross-functional
procurement approach with which the agency is not familiar. Which of the following
statements is correct?
a. Due to the conflict of interest safeguard, the CIO cannot request training or coaching assistance
from internal audit for 12 months following the audit.
b. Management should follow internal audit’s directive regarding the level of resources to be
allocated to mitigating procurement risk.
c. Management should seek training to ensure that the new work orders establish vendor
responsibilities consistent with internal audit’s revised procurement risk appetite.
d. If internal audit provides training and facilitates collaborative work sessions among government
and vendor parties, it must wait at least 12 months before it may give assurance on any part of
the resulting framework for which it was responsible.
Solution: d
a. Incorrect. Internal audit can provide training or coaching in an area that it had previously
audited. The opposite is not true, however. Internal audit cannot audit an area in which it
provided advisory services within the previous 12 months.
b. Incorrect. Internal audit should never make final decisions regarding resource allocation to
control or mitigate risk.
c. Incorrect. Internal audit should never establish risk appetite.
d. Correct. This is an essential safeguard to ensure that the internal audit activity and risk
management responsibility remain separate.
Which of the following statements is/are true about the similarities and differences between
assurance and consulting engagements regarding risk assessment processes?
I. The nature and number of parties are the same for both.
II. Assurance engagements are generally delivered when everything needed is in place, whereas
consulting engagements are more likely performed where there are no processes, or the
processes are new or incomplete.
III. If needed skills are not available for assurance, they must be obtained to deliver the engagement,
but consulting may need to be declined if skills are absent and not obtained.
IV. Either type must be based on risk assessment and take into consideration error, fraud, and
noncompliance.
a. I, III, and IV.
b. II and III.
c. II, III, and IV.
d. II only.
Solution b
a. Incorrect. Assurance engagements have three main parties—internal auditor, owner of activities,
and recipient of assurance; consulting engagements have two main parties—internal auditor and
recipient (client) of the advice.
b. Correct. This statement about differences is correct.
c. Incorrect. I and II are correct. IV is a true statement for assurance engagements but not for
consulting.
d. Incorrect. This statement is true about assurance but not consulting.
Which of the following requirements in IIA guidance is least related to assuring objectivity
and independence in performing consulting engagements?
I. Governance, risk management, and control processes may be included in the scope of consulting
engagements but must be included in assurance engagements.
II. Auditors must disclose potential impairments to objectivity before accepting proposed
engagements.
III. Consulting engagements should not be accepted simply because management made a request.
IV. Internal auditors may consider general observations (even if not part of a specific engagement)
from consulting in developing audit plans.
a. I and IV.
b. I only.
c. IV only.
d. I, II, and III.
Solution: a (I and IV)
I. Correct. This is true about consulting engagements but not directly related to objectivity.
II. Incorrect. This statement is clearly related to objectivity and independence.
III. Incorrect. Auditors should not perform consulting without considering whether the engagement aligns with organizational objectives—a potential threat to independence.
IV. Correct. This is true and not a threat to objectivity or independence.
An internal auditor following The IIA’s International Standards for the Professional Practice of
Internal Auditing (Standards) should be familiar with the definition and nature of consulting
and assurance, how the two categories may be interrelated, and possible subcategories
within each category. With which of the following statement(s) would you agree?
I. Consulting engagements have subcategories of formal, informal, special, or emergency.
Assurance can have various subcategories.
II. The two categories are distinct and cannot be “blended.”
III. An assurance engagement should not be performed to circumvent a consulting engagement.
IV. In either category, when laws and/or regulations prohibit following certain standards, auditors
need to comply without explanation.
a. I, III, and IV.
b. I, II, and III.
c. I, II, III, and IV.
d. I only.
Solution: a (I, III, and IV)
I. Correct. See The IIA’s CIA Learning System for these four common consulting categories, and
other IIA guidance and literature for multiple assurance categories.
II. Incorrect. Components of one audit can be a “mix” of the two categories.
III. Correct. The reverse of this is the case, i.e., consulting should not be used to circumvent
assurance engagements.
IV. Correct. If this is the case, a disclosure is required.
While assurance and consulting engagements have common features, there are significant
differences. All of the following are true about comparisons except:
a. The internal auditors should not take on a consulting role separately from the delivery of
assurance.
b. The extent of consulting should be coequal with assurance.
c. Internal auditors must incorporate knowledge of risks gained from consulting engagements into
evaluating risk management processes.
d. Internal auditors should incorporate knowledge of controls gained from consulting engagements
into evaluating control processes.
Solution: b
a. Incorrect. This could lead to a conflict of interest.
b. Correct. The primary value of internal auditing comes from delivery of assurance. There should
not be an “even split” between the two.
c. Incorrect. See IIA Standard 2120.C2.
d. Incorrect. See IIA Standard 2130.C1.
A company wants internal audit advisory services to help it identify and evaluate the risks
associated with entering into a new market. What statement about internal audit’s advisory
qualifications and roles is incorrect?
a. As experts in facilitation and risk management identification and evaluation, internal audit should determine the requirements of the advisory engagement.
b. Internal audit’s knowledge of the risk management maturity of the client organization can help
to determine the appropriate risk identification and evaluation techniques and benchmarks to
be used.
c. Internal audit is well positioned to identify who should attend and what resources are needed to
conduct sufficient risk identification exercises.
d. Internal audit can teach clients strengths, weaknesses, opportunities, and threats (SWOT)
analysis and other competitive analysis techniques.
Solution: a
a. Correct. The auditors should work jointly with management to determine the requirements of
the engagement.
b. Incorrect. This knowledge is a great asset that internal audit can contribute in an advisory
capacity.
c. Incorrect. These are also key benefits to having internal audit act in an advisory capacity. Note,
however, that internal audit can only make informed suggestions and cannot dictate the level of
participation or the level of resources dedicated to an engagement.
d. Incorrect. Internal audit can teach the client competitive analysis techniques without imposing
on management’s responsibility to determine strategic direction.
A home appliances manufacturer is considering adding web-enabled technology into its
products. The CEO asks the CAE to undertake a month-long consulting engagement to identify
and evaluate the risks of adopting this product development change. Which of the following
statements is true regarding the involvement of the CAE in the consulting engagement?
a. The CAE must determine if there is sufficient expertise in internal audit to conduct the
engagement on its own. If not, he or she should hire additional consultants to augment internal
audit’s skill set.
b. The CAE should ensure that the objectives, scope, and approach of the consulting engagement
are achievable within a month.
c. The CAE must determine if the scope of the engagement is sufficient to achieve the desired
objectives before committing to the task.
d. The CAE is ultimately responsible for the objectives and scope of the engagement.
Solution: c
a. Incorrect. While the CAE should determine if internal audit has the appropriate skill set and
available labor, management (not the CAE) should decide whether to hire external consultants.
b. Incorrect. Objectives, scope, and approach of the consulting engagement should be agreed upon
between the client and the internal auditor.
c. Correct. The auditor must ensure that the scope of the engagement is sufficient to address
agreed-upon objectives. If the scope is insufficient, internal audit must discuss its reservations
with the client to determine whether to proceed with the engagement. If the client and the CAE
cannot reach an acceptable compromise, the CAE should decline the engagement.
d. Incorrect. The client is ultimately responsible for the objectives and scope of engagement.
Which of the following is not a key activity that internal audit can engage in facilitating risk
identification and evaluation with a management group?
a. Asking the group to spontaneously come up with any risks that may exist.
b. Distributing a set of questions in advance to draw input from the group anonymously.
c. Gathering data from other industry groups or from leading metrics.
d. Creating a risk checklist and distributing it to the group members for ranking.
Solution: d
a. Incorrect. This is a brainstorming activity and is common for facilitating risk identification.
b. Incorrect. Sending out questions or a survey in advance helps build a risk universe to be
discussed in follow-up facilitation of risk identification.
c. Incorrect. Benchmarking in a firm’s industry is a valuable source of information for identifying
risks.
d. Correct. Internal audit should not be telling management what the risks are.
Which of the following statements correctly describes why internal auditors are well
positioned to coach management on responding to risk?
a. Internal auditors are accustomed to dealing with confidential matters and thus provide a safe
environment in which a client can talk about all matters of concern without fear of
repercussion.
b. Internal audit may have been responsible for identifying that management’s current response to
risk is an area of weakness within the risk management framework.
c. Internal audit has the appropriate experience and skill set in governance and risk management
to teach management about the areas in ERM that are not working and need improvement.
d. Internal audit’s analytical training and audit experience enable it to find solutions for weak
systems or controls.
Solution: b
a. Incorrect. While clients should be able to talk freely with internal audit without worrying that
conversations will be reported up the chain of command, if significant control weaknesses or
potential wrongdoing are identified, the client should not have an expectation of confidentiality.
b. Correct. Furthermore, it is not a conflict of interest for auditors who identified a material
weakness in risk management to coach management in ways to redress the weakness.
c. Incorrect. When internal audit is in a coaching rather than a training situation, it does not tell
management what is wrong and needs improvement, but it does help management identify the
areas that need improvement and the goals needed to get there.
d. Incorrect. Coaching should not be seen as a way to fix a problem but as a process of helping
others develop through personal growth and discovery. Coaching contributes to “a culture of
continuous improvement and increasing risk management maturity.”
Consider the following potential consulting roles for internal audit to improve management’s
capability to respond effectively to risk. Which of the following would an internal auditor
most likely suggest in each of the following situations?
I. The deputy CRO is being groomed to replace the CRO when he retires in six months.
II. An employee will be reassigned to a role in the CRO’s office with a new added responsibility of
developing event inventories.
III. All employees, some with more significant roles than others, will be introduced to a new
regulatory ERM with new terms and procedures.
IV. The CAE is asked to temporarily assign an internal auditor to prepare the management report on
risk.
Choose from the following: Coaching, Training, Mentoring, Other
a. Training for I, Coaching for II, Mentoring for III, and no role for IV.
b. Coaching for I, Mentoring for II, Other for III, and Training for IV.
c. Coaching for I, Mentoring for II, Training for III, and no role for IV.
d. Mentoring for I, Coaching for II, Training for III, and Other for IV.
Solution: c
a. Incorrect. Training is not the most appropriate for I, nor is Mentoring for III.
b. Incorrect. The choices for III and IV are not the most appropriate, and none of the three roles
are appropriate for IV.
c. Correct. All choices are the likely the most effective and appropriate for the situation.
d. Incorrect. The only effective and appropriate choice here is Training for III.
One event demonstrates the negative impact of ignoring the likelihood and impact of risks. A
state internal auditor identified the lack of an effective system to identify and treat mentally
ill citizens. The state auditor recommended (twice) that a corrective system be in place to
ensure timely, effective responses. Two years later, after no state action, an untreated
mentally ill person committed two murders. Which of the following actions by the CAE would
most likely have avoided this?
a. Early discussion with management of a potential consulting engagement to facilitate
implementation of the auditors’ recommendations.
b. The CAE’s offer to allow the auditor who performed the review to join management temporarily
to implement the revised system.
c. Lobbying the legislative branch to enact a law for corrective action.
d. The internal audit activity did all it could, and the CAE has no further requirement.
Solution: a
a. Correct. Consulting seems the most practical action because two assurance engagements had
already led to relevant recommendations, the risks were great, and action was not taken.
b. Incorrect. Standards do not permit the auditor to assume a management role.
c. Incorrect. This approach would usually be seen as beyond the role of the internal audit function.
In addition, enacting legislation is often a very slow process.
d. Incorrect. This would not be seen as “adding value.” A nonchalant attitude, if discovered, could
harm internal audit’s reputation.
Internal audit is sometimes asked to coach management, as a whole or individually, on how
to respond to risks. Which of the following is a legitimate expectation of coaching?
a. It should be seen as a way to fix a problem.
b. A program of training in risk-related matters may require coaching to ensure full benefits are
realized.
c. It tells management what is wrong and what needs improvement.
d. Its focus is primarily on getting someone through a challenging period.
Solution: b
a. Incorrect. Coaching contributes to a culture of continuous improvement and increasing risk management maturity.
b. Correct. This is a situation that is likely to have the most appeal for providing coaching.
c. Incorrect. Identifying what is wrong and what needs improvement is an expectation of a
training session.
d. Incorrect. Its primary focus is equipping him or her for continued success in the future.
Which of the following “audits” is least likely to be performed by internal auditors solely as
consulting, rather than an assurance or “blended” category?
a. Business process mapping.
b. Financial statement.
c. Systems development review.
d. Control self-assessment.
Solution: b
a. Incorrect. Internal auditors are often involved as consultants.
b. Correct. The objective is assessing the fairness/reliability of financial statement information, and
approaches are structured. Also, external auditors are often extensively involved.
c. Incorrect. Internal auditors are often involved as consultants and must avoid making
management decisions.
d. Incorrect. The IIA states that the range of involvement by internal auditors is from intense
(maybe assurance) to minimal (likely consulting).
Two audit categories identified by The IIA are operational and performance. These two
categories have some similarities. However, which of the following statements describe how
the characteristics of these two categories differ?
a. Operational audits focus on economy and efficiency, while performance audits focus on whether
key performance indicators (KPIs) are being achieved.
b. Performance audits cannot be consulting engagements, whereas operational audits can be either
assurance or consulting engagements.
c. Both categories place equal emphasis on evaluating the specific indicators on how well
objectives are being achieved.
d. The stakeholders are likely to include external parties for both categories of audit.
Solution: a
a. Correct. By definition, this is correct.
b. Incorrect. In performance audits, for example, a consulting engagement can advise management
on whether the measures in use are appropriate.
c. Incorrect. This is true of performance audits, but operational audits have a broader focus (e.g.,
overall effectiveness, continuous improvement, etc.).
d. Incorrect. Certain stakeholders (e.g., the board and management) would be interested in both
categories, but it is likely that external stakeholders would be interested in the results of
performance audits.