Domain III - Assurance Role of the Internal Auditor Flashcards
Internal audit plays several key roles in enterprise risk management (ERM). Which of the
following is not a legitimate role for internal audit to undertake?
a. Identifying the risk universe.
b. Offering consulting services in support of risk management.
c. Providing assurance that the management of key risks, including internal controls, is effective.
d. Constructing an annual plan based upon the identification and prioritization of an organization’s
risks.
Solution: a
a. Correct. Identifying and managing risk is the role of management. It is crucial that internal
audit not assume a direct role for identifying risk to ensure internal audit’s independence and
objectivity when performing assurance activities.
b. Incorrect. Advisory services or consulting, while subject to standards and safeguards, are
legitimate roles for internal audit.
c. Incorrect. This function is a key role for internal audit.
d. Incorrect. “The CAE prepares … the audit plan based on the audit universe, input from senior
management and the board, and an assessment of risk and exposures affecting the
organization.”
Which of the following data or events is/are the best example(s) of a key risk indicator (KRI)
for pharmaceutical company Big Pharma?
I. A 15% drop in same sales-channel sales from 2013 to 2014.
II. The estimated cost to Big Pharma of a pending lawsuit.
III. The expiration of patent protection for Big Pharma’s blockbuster prescription drug ABC.
IV. The U.S. dollar appreciates 20% against the euro in one week.
a. I only.
b. II only.
c. III and IV.
d. II and III.
Solution: c (III and IV)
I. Incorrect. This is a lag indicator.
II. Incorrect. This is a key risk with the potential for significant impact. A KRI is a lead indicator of
risk-triggering events or conditions.
III. Correct. The end of patent protection introduces the opportunity for other firms to introduce less
expensive versions of ABC and weaken sales of this key source of Big Pharma’s revenue and
profit.
IV. Correct. KRIs are evidence of conditions that could trigger risks to an organization’s objectives.
Depending on how much of Big Pharma’s revenue comes from Europe and how it hedges foreign
exchange, this development could well pose an upside or downside risk.
Consider the following events:
I. A nationwide retailer’s information systems are attacked one month before winter holidays, and
hackers steal millions of customers’ credit card data.
II. Negative publicity and customer fear resulting from the breach resulted in winter holiday sales
dropping 45% from the prior year.
III. The retailer promises customers that they will not be responsible for any fraudulent charges and
offers free credit monitoring for three years.
IV. Costs resulting from lost sales, lawsuits, and customer outreach efforts are estimated to run into
the billions.
Which of the following statements assigns the correct Mainelli risk indicator to the different
elements of the scenario?
a. Statement I is a challenge indicator.
b. Statement II is an action indicator.
c. Statement III is a risk incident indicator.
d. Statement IV is a health indicator.
Solution: a
a. Correct. Statement I tells us the trigger event has occurred.
b. Incorrect. Statement II is a health indicator because it lets us know how the risk event has
started to affect the retailer’s performance. Statement III is the action indicator, telling us
whether responsive actions have been taken.
c. Incorrect. Statement III is the action indicator, telling us whether responsive actions have been
taken. Statement IV is the risk incident indicator because it communicates the ultimate impact
of the breach on the retailer’s value.
d. Incorrect. See above.
Which of the following statements is correct?
a. Positive assurance is based on a statement noting confirmed evidence of effective processes.
b. Positive assurance is based on a statement noting evidence of effective and ineffective processes.
c. Negative assurance is based on a statement that the auditor found evidence of ineffective
processes.
d. Negative assurance refers to the inability to give total confidence that all controls are effective
and will remain so.
Solution: b
a. Incorrect. This is only part of the correct definition of positive assurance, which is “Assurance
based on a statement noting confirmed evidence of effective or ineffective processes.”
b. Correct. See explanation above.
c. Incorrect. Negative does not equate to ineffective. Negative assurance is a statement noting the
absence of evidence to the contrary.
d. Incorrect. See above. Furthermore, the statement refers to auditors’ inability to provide absolute
assurance because an audit opinion is provided at a moment in time and is usually based on a
sample.
The CAE of Offshore Manufacturing (OMI) Incorporated suspects that its largest third-party
manufacturer is not adhering to OMI’s risk management requirements in its production
processes. To reinforce the whistleblower’s observations, the CAE conducts assurance reviews
of risk management processes for all manufacturing plants in which internal audit:
· Sets the scope of audits to focus on whether risk management processes related to
production are effective.
· Uses statistically significant sample sizes of documentation for review at each plant.
· Conducts focus groups and one-on-one interviews.
What is the biggest error that the CAE is making?
a. The scope of the audit is too narrow and should have included assurance reviews of financial
reports.
b. The sampling method is too expensive and resources should have been focused on the suspected
third-party company.
c. Focus groups are wasteful if employees are scared to voice concerns in front of colleagues about
observed weaknesses in risk management.
d. The CAE’s primary objective is to validate suspicions regarding OMI’s largest third-party
manufacturer.
Solution: d
a. Incorrect. Due to limited time and money, assurance reviews may not be able to cover every
item in one engagement. As long as all parties understand and agree to the scope of the review,
a limited set of objectives is legitimate and may help to prevent “mission creep.”
b. Incorrect. Selecting a statistically valid sample size is a cost-effective method to ensure integrity
of the resulting analysis. Furthermore, auditors should use statistically valid sample sizes at all
production plants under review.
c. Incorrect. While it is important for internal audit to acknowledge and control for a potential
“peer pressure effect,” focus groups are not an inherently flawed tool in the internal audit
toolkit.
d. Correct. Objectivity requires that internal audit follow the evidence without preconceived ideas
or the desire to prove a point.
Which of the following statements is true when internal audit provides reasonable
assurance about the effectiveness of risk management processes?
a. The opinion meets The IIA’s definition for reasonable assurance.
b. Reasonable assurance recognizes the human element to risk management.
c. Reasonable assurance denotes that the findings are accurate given a statistically acceptable
standard of deviation (e.g., +/- 2%).
d. Reasonable assurance opinions are possible when assurance activities happen in accordance
with management’s prescribed schedule.
Solution: b
a. Incorrect. There is no IIA definition for reasonable assurance.
b. Correct. Reasonable assurance allows for the uncertainty that human error or bad intentions
may result in control failures.
c. Incorrect. Reasonable assurance, defined as “strong but not absolute assurance,” is not tied to a
universally acceptable standard deviation or margin of error.
d. Incorrect.
Internal auditors at Creative Digits read about the fraud and reputational risks associated
with using digital channels such as social media and web applications to connect with their
customers and stakeholders. Although Creative Digits has a strong social media marketing
campaign, digital marketing risks are not currently included in the risk register. What should
the auditors do?
a. Audit the costs and benefits reported for each digital channel.
b. Notify the board that the risk is not addressed in the risk register.
c. Perform a risk assessment and determine the appropriate risk response.
d. Notify management involved in digital campaigns of the risks and provide advice.
Solution: d
a. Incorrect. Analyzing the costs and benefits of a marketing channel may help identify unrealized
gains (waste) or fraud, but it should be the responsibility of management (for example, the chief
marketing officer).
b. Incorrect. The auditors should contact appropriate members of management before bringing the
concern to the board.
c. Incorrect. Internal auditors should not conduct the risk assessment or determine the risk
response.
d. Correct.
A multinational bank relies on internal audit during its mergers and acquisitions (M&A)
lifecycle. For which of the following M&A activities is internal audit best suited?
I. Identifying target companies.
II. Providing assurance regarding the financials of target private companies.
III. Conducting cybersecurity risk assessments of the target company.
IV. Performing a Foreign Corrupt Practices Act compliance review of newly acquired or merged
businesses.
a. I and II.
b. I and III.
c. II and IV.
d. III and IV.
Solution: c (II and IV)
I. Incorrect. Identifying target companies is a strategic role of management. Internal audit’s
appropriate role is limited to auditing the organization’s target identification process.
II. Correct. Auditing and providing assurance on the financials of the target company during the
due diligence of a potential merger or acquisition is a core internal audit function.
III. Incorrect. While cybersecurity vulnerability or risk assessments should be a part of the due
diligence process, this function belongs to the technical and business process managers and not
to internal audit.
IV. Correct. Conducting compliance audits, or coordinating with a stand-alone compliance unit if it
exists, is a key internal audit assurance function.
The city government of Hometown USA has an innovative staff and a culture that encourages
continuous improvement in its programming and processes, including its embedded ERM.
Each year, the city manager tasks management and internal audit to pursue opportunities for
innovations in city programming. Which would be the best risk management assurance
model for Hometown to employ?
a. Maturity model approach.
b. Process elements approach.
c. Key principles approach.
d. Comprehensive assessment approach.
Solution: a
a. Correct. Hometown’s ERM is established and supported and management is ready and
motivated to seek further improvements in its programming and ERM strategy and processes.
b. Incorrect. Process elements is a more rudimentary approach. Process elements is better suited to
an entity that has introduced ERM relatively recently or has not assessed its ERM systems for
several years.
c. Incorrect. Key principles is a more rudimentary approach. Like process elements, key principles
is better suited to an entity that has introduced ERM relatively recently or has not assessed its
ERM systems for several years.
d. Incorrect. Sobel and Reding’s comprehensive assessment approach operates like a combination
of the process elements and key principles approaches. Therefore, the same comments apply as
in b and d.
Metro Power and Light (MPL) places safety as its first risk management priority.
Management identifies safety risks, develops policies and procedures, and provides regular
safety training for employees, partners, and citizens. MPL’s risk management group conducts
safety audits to ensure management conducts its safety duties. Internal audit provides
assurance that MPL has developed the correct safety controls and that they are working as
intended. Which of the following statements about MPL is true?
a. MPL enjoys comprehensive integrated coverage across the full spectrum of assurance providers.
b. MPL relies on all three lines of defense to own, manage, oversee, and provide independent
assurance over its safety risks.
c. MPL employs an integrated approach that avoids gaps and overlaps in assurance coverage.
d. MPL’s risk management approach provides for adequate regulatory or legal compliance.
Solution: b
a. Incorrect. For this statement to be true, MPL should also present evidence of strong relationships
with external assurance providers such as external auditors, regulators, and safety inspectors.
b. Correct. Management (1st line), risk and compliance (2nd line), and internal audit (3rd line) all
play integral roles in ERM with respect to safety.
c. Incorrect. We have no evidence that MPL conducts periodic assurance mapping. Assurance maps
show the coverage offered by the main classes of assurance providers and help the organization
to “ensure proper coverage and minimize duplication of efforts.”
d. Incorrect. Documentation of MPL’s strategy and practices should provide stakeholders with
confidence that MPL is meeting regulatory and legal obligations with respect to safety.
Following COSO’s ERM framework, the board’s responsibilities for effective reporting of risks
should include which of the following?
a. Inserting specific engagements relating to risk management into the annual audit plan.
b. Selecting the specific techniques regarding event identification to be considered in the risk
management process.
c. Assuring success in management of key risks.
d. Regularly reviewing the key risks against risk appetite.
Solution: d
a. Incorrect. The CAE has primary responsibility for developing the annual audit plan.
b. Incorrect. Selecting specific techniques for event identification is the responsibility of
management, perhaps with input from others, such as a risk officer.
c. Incorrect. While the board should analyze how well ERM is operating in the management of key risks, it would be unrealistic to assure success.
d. Correct. The board should perform regular review/continuous monitoring
According to IIA Practice Guide, Assessing the Adequacy of Risk Management Using ISO
31000, in providing confidence on process design, delivery, and documentation, the
following categories of questions should be included except:
a. Senior management involvement.
b. Only stand-alone processes.
c. Staff skills and knowledge.
d. Responsiveness to change.
Solution: b
a. Incorrect. Senior management involvement is important.
b. Correct. Embedded processes should be considered.
c. Incorrect. Staff members need the right skills and knowledge.
d. Incorrect. Responsiveness to change is a key element to consider.
A 100-year-old manufacturing firm has had an excellent reputation for high-quality products,
with all sales to the private sector. Recently, the firm expanded sales to the government’s
defense department, and high profits rapidly declined. Historically, (1) personnel practices have been popular with employees—flexible work schedules and limited supervision
(resulting in high morale), and (2) security in warehouses and production has been limited
(yet minuscule pilferage occurred). In analyzing why profits have declined, which of these
risks would be of least concern?
a. A very loyal workforce is being replaced by a younger workforce with less loyalty and more
likelihood of abusing attendance requirements and engaging in pilferage.
b. In contract sales to the defense department, the firm is subject to tighter controls over classified
inventories, and the loose controls needed improvement.
c. The past lack of locks, fences, and barriers to the firm’s plant will risk more theft of expensive
defense-related inventories, and may violate defense security regulations.
d. A younger workforce will likely be less educated and trainable.
Solution: d
a. Incorrect. This risk should be considered due to the firm’s popular personnel practices, and
perhaps changes in demographics of the new employees.
b. Incorrect. This is a likely risk in defense sales and should be considered.
c. Incorrect. This is a likely risk, especially if inventories are expensive and/or related to national
security and risk of theft by terrorist groups.
d. Correct. Younger employees are likely more educated and flexible to new technologies, so this
risk would be lower than the others cited.
An internal auditor assigned to an assurance engagement of risk management processes
should understand and appreciate the technical language—concepts, principles, and terms—
of risk management processes. An auditor may also need to consider broader natural barriers
to effective risk management. Which of the following is a natural barrier?
a. An ERM framework that is not applicable for a particular entity.
b. Reluctance by the CEO to share negative information.
c. An inadequate event identification approach.
d. An outdated risk register.
Solution: b
a. Incorrect. Framework is a technical term related to risk management.
b. Correct. Reluctance to share bad news is common and not solely related to risks.
c. Incorrect. Event identification is a technical term in risk management.
d. Incorrect. Risk register is a technical term related to risk management.
In an assurance engagement of risk management, an internal auditor identifies several
potential problems that, in the auditor’s judgment, need further exploration. Of the
following, which should the auditor be least concerned about?
a. The board monitors risk directly without sharing with any committees.
b. Reporting of key risks is on an as-needed basis rather than periodically.
c. The designation of key risks is from a standardized list applicable to any entity.
d. The number of key risks is limited to a defined number.
Solution: d
a. Incorrect. The board is generally too far from activities and should share duties.
b. Incorrect. Risk reporting should generally be on a regular, periodic basis.
c. Incorrect. Designation of key risks should be tailored to the organization.
d. Correct. Key risks should be limited to a defined range (e.g., 5 to 20) for simplicity.