DM4: IS Operations

Question 1

What is the first step in asset management?

Answer 1

Identifying the assets

Question 2

Which priority of jobs should be given optimal resource availability?

Answer 2

High priority jobs

Question 3

Which kind of scheduled jobs should be performed during off-peak timeframes?

Answer 3

Maintenance functions, like backup and cleanup

Question 4

What risk is present when dealing with ill-managed software interfaces?

Answer 4

data errors, operation errors, risk to privacy during transmission

Question 5

What controls should be implemented to prevent risks with system interfaces?

Answer 5

Reconciliation of data extractions (manual or automated); data protection controls (e.g., encryption, access control, password protection, shared logs)

Question 6

What is end user computing?

Answer 6

applications built and serviced by developers for use by non-developers

Question 7

What are some of the risks associated with end user computing?

Answer 7

errors in results, data privacy, non-compliance with change/config management, lack of production data in backups