Diversity, Inclusive and Teamwork - Level 1

Question 1

What does the Equality Act 2010 say about diversity and inclusion?

Answer 1

• PROTECTS AGAINST DISCRIMINATION - Legally protects people against discrimination in workplace and society.
• BUILDINGS - it is unlawful for those managing buildings to discriminate against occupiers.
• ADJUSTMENTS - Reasonable adjustments should be made for occupiers.

There are 9 protected characteristics.

Question 2

What are the 9 protected characteristics?

Answer 2

1. Gender assignment
2. Age
3. Sex
4. Sexual orientation
5. Disability
6. Race
7. Religion or belief
8. Marriage or partnership
9. Pregnancy or maternity

Question 3

Please provide an example when you have experienced UK EA 2010 in your work.

Answer 3

Epi - mat leave?

Question 4

What is the recruitment process you follow?

Answer 4

Inclusive communication

Diversity data driven

Question 5

What are skills for effective team working?

Answer 5

1. Listening
2. Discussing
3. Persuading
4. Respect
5. Helping
6. Sharing
7. Communicating

Question 6

What is meant by ‘unconscious bias?’

Answer 6

Prejudice or unsupported judgments in favour of or against one thing, person, or group as compared to another, in a way that is usually considered unfair

Question 7

How could NBS improve diversity in the workplace?

Answer 7

1. Don’t make job advertise explicit for education or experience.
2. Advertise in a wide range of places.
3. Encourage all employees to have their say

Question 8

What are the benefits of having a diverse workforce?

Answer 8

Everyone has differing opinions and ways of looking at a situation.

This will help improve efficiency and the quality of work produced.

Question 9

How are the RICS addressing diversity and inclusion?

Answer 9

Inclusive Employer Equality Mark to encourage more diverse and inclusive workplaces -

4 Principles
1. leadership
2. recruitment (unconscious bias)
3. Culture - be inclusive and respectful of religions
4. Developments - access for all.
Advancing inclusion for Black Professionals as they make up just 2% of RICS members

Question 10

How do you ensure you are ‘unconscious bias’

Answer 10

1. Be aware of the possible bias opinions
2. Encourage open discussions in meetings and be supportive of others opinions.
3. Be inclusive.

Question 11

Give an example of teamwork

Answer 11

I work as a team daily with ‘London Team’ and Booker

Continually communicating and resolving matter together.

Booking job

Discussing valuations etc

Question 12

What is the key principle of UK Equality Act 2010?

Answer 12

Legally protects all people from discriminiations in the workplace and wider society.

Question 13

Tell me about Stages of team development

Answer 13

• Forming - people working as individuals
• Storming - stage of conflict
• Norming - team begins to achieve its potential
• Performing - team is characterised by openness and flexibility
• Mourning - when team disbands.

Question 14

Tell me about Characteristics of effective teams

Answer 14

• A common sense of purpose;
• A clear understanding of the team‘s objectives;
• Resources to achieve those objectives;

Question 15

Tell me about Requirements for team selection

Answer 15

• Team should include a range of the necessary technical and specialist skills,
• Should be a variety of personal styles among members to fill the different roles that are involved in successful teamwork.

Question 16

Tell me about Belbin method

Answer 16

• Belbin suggests that, by understanding your role within a particular team, you can develop your strengths and manage your weaknesses as a team member, and so improve how you contribute to the team.
• Action Orientated roles
• People Orientated roles
• Thought Orientated roles

Question 17

Tell me about diversity in the workplace

Answer 17

• Surveying profession requires diverse workforce in order to utilise innovative skills and technologies required by consumers in the built and natural environments

Question 18

Tell me about responsibilities to tackle barriers to entry e.g. unconscious bias.

Answer 18

• Responsibility to tackle barriers to entry and encourage a more diverse profession.

o Legally
o Morally
o Economically

Question 19

Tell me inclusive communication

Answer 19

• Sharing information in a way that everybody can understand.

Question 20

Think of a team you have worked within ? which role did you play?

Answer 20

• co-ordinator;

Question 21

How successful do you think the team was? Why?

Answer 21

a common sense of purpose;​

• a clear understanding of the teams objectives;

resource to achieve those objectives;