Diversity, Inclusion & Team-Working and Inclusive Environments

Question 1

What is unconcious bias?

Answer 1

the associations and prejudice you have which are deeply ingrained and outside conscious control.

Question 2

How can you control unconcious bias?

Answer 2

Use an Implicit Assumptions Test, network outside your comfort zone, speak to a range of people to change your perception, when hiring use blind CVs and a diverse panel.

Question 3

What have the RICS done to promote diversity and inclusion?

Answer 3

Signed a memorandum of understanding (MoU) to create a more diverse and inclusive sector which is representative of the society it serves and looks to determine the reasoning for poor performance.

Question 4

What other changes might the RICS do to combat issues around diversity and inclusion?

Answer 4

The Bichard review outlined a number of things that the RICS could do, including using money generated from fines to give back to under represented communities. New RICS diversity Equity and Inclusion board with Louise Brooke-Smith as the chair.

Question 5

What is the Equality Act 2010

Answer 5

It legally protects people from discrimination in the workplace and in wider society.

Question 6

What are the nine protected characteristics within the Equality Act 2010?

Answer 6

1. Gender Reassignment
2. Sex
3. Sexual Orientation
4. Age
5. Disability
6. Race
7. Religion or Belief
8. Marriage and Partnership
9. Pregnancy or Maternity

Question 7

Which rule of conduct relates to deiversity, equity and inclusion?

Answer 7

Rule 4 - ‘members and firms must treat others with respect and encourage diversity and inclusion’

Question 8

What actions can sole practitioners carry out in reference to DEI?

Answer 8

• ensure offices are accessible for visitors
• consider making your website / communications accessible to all
• challenge behaviour which is exlusionary
• diversify your supply chain

Question 9

How can smaller firms encourage DEI?

Answer 9

• recruit a wider range of talent
• inclusive job descriptions/adverts
• workplace policies; acceptable behaviour, parental leave, caring responsibilities and well-being

Question 10

What can large firms do to be more diverse?

Answer 10

• remove bias from recruitment
• collect and publish EDI data and use to drive EDI actions
• Staff training on EDI policies and inclisve practice
• Support employee groups that support different communities

Question 11

What 6 areas is DEI guidance provided?

Answer 11

1. Inclusive Culture
2. Everyday life at work
3. Inclusive Recruitment
4. Career progression/development
5. Inclusive policies/prodecures
6. Inclusion spaces

Question 12

What do teams need to adopt to recognise the value of diversity & inclusion and implement them?

Answer 12

• Appropriate policies underpinner by suitable values
• Recruitment techniques which address concious bias
• Inclusive not discriminatory communication
• Practices exceeding legal requirments under the equality act
• training programmes to incease awareness and reduce influence of unconcious bias

Question 13

What are some of the main parts of ensuring your team works together effectively?

Answer 13

• Discussing
• Persuading
• Respect
• Helping
• Sharing
• Participating
• Communicating
• Reflecting

Question 14

What is an inclusive envionment?

Answer 14

Designed and managed to allow people with diverse needs/abilities to use it

Question 15

What constitutes an environment?

Answer 15

A building or place, homes, workplaces, schools, shops, healthcare facilities, venues or open spaces.

Question 16

What needs to be consdiered during building design?

Answer 16

That accessibility is considered from various user perspectives, physically and socially

Question 17

When thinking about designing an environment, what statutory elements do you need to comply with?

Answer 17

• Legislation - Equality Act 2010
• Inclusive Design Standards - Building Regulations (Document M)
• Planning Policy and Legal Requirements - National Planning Policy Framework

Question 18

What are the 4 types of illegal discrimination?

Answer 18

1. Direct Discrimination
2. Indirect Discrimination
3. Harrassment
4. Victimisation

Question 19

How may my dat to day role be influended by DEI factors

Answer 19

Lettings, sales and assigments or all disposals must not be undertaken in a way which can discriminate, harrass or victimise a person

Question 20

Under the Act what must a provider do when faced with an obstacle for a disabled person

Answer 20

• remove/alter the feature
• provide reasonable means of avoiding the obstacle or reasonable alternative access

Question 21

Give me some more information on reasonable adjustments under the Equality Act 2010?

Answer 21

• effectiveness of the adjustment for the disabled person
• practicality of the adjustment
• financial cost and likely disruption
• financial and other resources available to the service provider

Question 22

Why is it important to consider inclusion?

Answer 22

Comply with statute, comply with Rules of Conduct, prevents sustainability by preventing early obsolescence.

Question 23

What does the Equality Act 2010 require you do?

Answer 23

Make reasonable adjustments to help disabled people if they would be placed at a substantial disadvantage if the work was not done.

Question 24

What are some things you can do to provide an inclusive environment?

Answer 24

Wheelchair access, lighting for fire alarms for deaf people, consider colouring to ensure it can be read by colour blind people, ensure reception staff are trained with the 6 second rule for people with autism to give them time to respond, sign language, braille.