Diversity, inclusion and teamworking

Question 1

What is crucial for a team to cultivate?

Answer 1

A positive culture that fosters trust, respect, and inclusivity.

Question 2

Why is collaboration considered essential at AECOM?

Answer 2

Collaboration is a core principle for achieving business objectives and shared goals.

Question 3

What advantages does a diverse team with varied skills bring to a project?

Answer 3

Enhanced team cohesion, quality, and productivity.

Question 4

How does a positive team culture benefit team members?

Answer 4

It ensures that all team members feel valued, can openly express themselves, and contribute suggestions for refining and improving both the team and its output.

Question 5

What does AECOM frequently organize to promote effective teamwork?

Answer 5

Team-building and training courses focused on effective teamwork.

Question 6

What are some types of teams?

Answer 6

• Office Teams.
• Project Teams.
• Accounts Teams
• Design Teams.

Question 7

What are some examples of Team Working you have demonstrated?

Answer 7

o Utilising the teams strengths and weaknesses.
o Harnessing the expertise of each specialist within the team.

Question 8

What is the Tuckman Theory?

Answer 8

Bruce Tuckman’s theory focuses on how a team approaches a task.

Question 9

How many phases are there in the Tuckman’s Theory?

Answer 9

5 phases

Question 10

What are the 5 phases of the Tuckman’s Theory?

Answer 10

1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning / Transforming

Question 11

What is forming of the Tuckman Theory ?

Answer 11

• Assembly of team
• Planning, collating information and bonding

Question 12

What is storming of the Tuckman Theory ?

Answer 12

• Address task by suggesting ideas
• Strong facilitative leadership crucial

Question 13

What is norming of the Tuckman Theory ?

Answer 13

• Agreeing rules and values of operation

Question 14

What is performing of the Tuckman Theory ?

Answer 14

• Decision making is collaborative

Question 15

What is adjourning / transforming of the Tuckman Theory ?

Answer 15

-end of the project and breakup of the team.

Question 16

What is the Herzberg Theory?

Answer 16

Frederick Herzberg’s theory is a two factor motivational theory based on hygiene and motivational
factors

Question 17

What is the basis of motivational factors in the Herzberg Theory?

Answer 17

Workers are encouraged to work harder based on motivational factors

Question 18

What are examples of motivational factors in Herzberg Theory?

Answer 18

empowerment,
job enlargement and job enrichment.

Question 18

What is the basis of hygiene factors in the Herzberg Theory?

Answer 18

Workers can become de-motivated if hygiene factors are not met

Question 19

What is workplace diversity?

Answer 19

Diversity in the workplace relates to the acceptance and inclusion of employees of all backgrounds.

Question 20

Why is it important to ensure diversity in the workplace?

Answer 20

as it acknowledges the
individual strengths of each employee and the potential they bring.

Question 20

What are some advantages of a diverse team?

Answer 20

• Increased productivity
• Increased creativity
• Improved cultural awareness
• A positive reputation

Question 21

Explain what in increased productivity is in relation to a diverse team ?

Answer 21

A diversity of talent will result in a broader range of skills amongst the team and result in increased productivity.

Question 22

Explain what in increased creativity is in relation to a diverse team ?

Answer 22

Differing skill sets and perspectives within the team will increase the chance of generating solutions to workplace problems.

Question 23

Explain what in increased cultural awareness is in relation to a diverse team ?

Answer 23

A diverse range of cultures within the workplace allows companies to
operate more effectively within a global market place. For example, having access to an employee who
speaks Mandarin will be a great asset for a company operating in China.

Question 24

Explain what a positive reputation is in relation to a diverse team ?

Answer 24

Companies that have a diverse workplace are often perceived as better employers. Potential employees want an employer who accepts and is tolerant of all backgrounds and who treats their employees fairly.

Question 25

What does a culturally inclusive environment require?

Answer 25

mutual respect, effective relationships, clear
communication, understanding of expectations and critical self-reflection.

Question 26

What can individuals within an inclusive environment freely express?

Answer 26

who they are, their own opinions and points of view.

Question 27

Why are inclusive environments important?

Answer 27

According to Deloitte’s article on diversity and inclusion, it states, “A growing body of research
indicates that diverse and inclusive teams outperform their peers. Companies with inclusive talent
practices in hiring, promotion, development, leadership, and team management generate up to 30
percent higher revenue per employee and greater profitability than their competitors’’.

Question 28

What legislation or regulations relate to inclusive environments?

Answer 28

The main legislation within the UK that applies to Equality, Diversity and Inclusion are the Equality
Act 2010 and The Human Rights Act 1998.

Question 29

Please explain your understanding of inclusion within the workplace?

Answer 29

Inclusion within the workplace is creating an environment and culture where all company employees feel like they belong in the organisation.

Question 30

What is meant by the term unconscious bias?

Answer 30

Unconscious bias refers to the associations and assumptions that a person may have about someone
solely because of their race, gender or disability. These judgements are made without conscious awareness.