Diversity, inclusion and teamworking Flashcards
What is crucial for a team to cultivate?
A positive culture that fosters trust, respect, and inclusivity.
Why is collaboration considered essential at AECOM?
Collaboration is a core principle for achieving business objectives and shared goals.
What advantages does a diverse team with varied skills bring to a project?
Enhanced team cohesion, quality, and productivity.
How does a positive team culture benefit team members?
It ensures that all team members feel valued, can openly express themselves, and contribute suggestions for refining and improving both the team and its output.
What does AECOM frequently organize to promote effective teamwork?
Team-building and training courses focused on effective teamwork.
What are some types of teams?
- Office Teams.
- Project Teams.
- Accounts Teams
- Design Teams.
What are some examples of Team Working you have demonstrated?
o Utilising the teams strengths and weaknesses.
o Harnessing the expertise of each specialist within the team.
What is the Tuckman Theory?
Bruce Tuckman’s theory focuses on how a team approaches a task.
How many phases are there in the Tuckman’s Theory?
5 phases
What are the 5 phases of the Tuckman’s Theory?
- Forming
- Storming
- Norming
- Performing
- Adjourning / Transforming
What is forming of the Tuckman Theory ?
- Assembly of team
- Planning, collating information and bonding
What is storming of the Tuckman Theory ?
- Address task by suggesting ideas
- Strong facilitative leadership crucial
What is norming of the Tuckman Theory ?
- Agreeing rules and values of operation
What is performing of the Tuckman Theory ?
- Decision making is collaborative
What is adjourning / transforming of the Tuckman Theory ?
-end of the project and breakup of the team.
What is the Herzberg Theory?
Frederick Herzberg’s theory is a two factor motivational theory based on hygiene and motivational
factors
What is the basis of motivational factors in the Herzberg Theory?
Workers are encouraged to work harder based on motivational factors
What are examples of motivational factors in Herzberg Theory?
empowerment,
job enlargement and job enrichment.
What is the basis of hygiene factors in the Herzberg Theory?
Workers can become de-motivated if hygiene factors are not met
What is workplace diversity?
Diversity in the workplace relates to the acceptance and inclusion of employees of all backgrounds.
Why is it important to ensure diversity in the workplace?
as it acknowledges the
individual strengths of each employee and the potential they bring.
What are some advantages of a diverse team?
- Increased productivity
- Increased creativity
- Improved cultural awareness
- A positive reputation
Explain what in increased productivity is in relation to a diverse team ?
A diversity of talent will result in a broader range of skills amongst the team and result in increased productivity.
Explain what in increased creativity is in relation to a diverse team ?
Differing skill sets and perspectives within the team will increase the chance of generating solutions to workplace problems.
Explain what in increased cultural awareness is in relation to a diverse team ?
A diverse range of cultures within the workplace allows companies to
operate more effectively within a global market place. For example, having access to an employee who
speaks Mandarin will be a great asset for a company operating in China.
Explain what a positive reputation is in relation to a diverse team ?
Companies that have a diverse workplace are often perceived as better employers. Potential employees want an employer who accepts and is tolerant of all backgrounds and who treats their employees fairly.
What does a culturally inclusive environment require?
mutual respect, effective relationships, clear
communication, understanding of expectations and critical self-reflection.
What can individuals within an inclusive environment freely express?
who they are, their own opinions and points of view.
Why are inclusive environments important?
According to Deloitte’s article on diversity and inclusion, it states, “A growing body of research
indicates that diverse and inclusive teams outperform their peers. Companies with inclusive talent
practices in hiring, promotion, development, leadership, and team management generate up to 30
percent higher revenue per employee and greater profitability than their competitors’’.
What legislation or regulations relate to inclusive environments?
The main legislation within the UK that applies to Equality, Diversity and Inclusion are the Equality
Act 2010 and The Human Rights Act 1998.
Please explain your understanding of inclusion within the workplace?
Inclusion within the workplace is creating an environment and culture where all company employees feel like they belong in the organisation.
What is meant by the term unconscious bias?
Unconscious bias refers to the associations and assumptions that a person may have about someone
solely because of their race, gender or disability. These judgements are made without conscious awareness.
